Artex Risk Solutions

Compliance

• Lead the creation, circulation and reporting of both online and live training content for Arthrex employees and third parties on compliance and business conduct matters
• Develops targeted compliance communication initiatives for specific audiences; developing content and monitoring related schedules
• Supports internal and external compliance web development projects as needed
• Develops and maintains compliance templates, checklists, work instructions and other relevant documentation
• Supports tasks related to the ongoing monitoring of compliance training activities
• Drafts compliance training assets, guidance documents and presentations for the RM&C Program or other external stakeholders
• Develop a framework and guidance for updating, promulgating and operationalizing company-wide policies and procedures
• Lead the design, development and implementation of non-QMS policies and procedures at a company-wide level, in partnership with Legal, RM&C colleagues and relevant business functions
• Collaborate with internal, global compliance stakeholders (e.g., Regional Compliance Officers (RCOs) and Global Privacy) and other relevant functional areas (e.g., Medical Education or HR) to ensure consistency of company-wide policies, procedures and other employee and third-party handbooks or manuals
• Drive global consistency in the company’s approach to non-QMS policies and ensure global principles and best practices are shared and adopted across geographies and functions
• Supports updates and new development for RM&C Program policies and procedures
• Handles the overall administration of the RM&C Program including responding to electronic inquiries and assisting with response tracking
• Proactively identifies opportunities and leads efforts to elevate communication, awareness and accessibility of the compliance program, tools and resources
• Support Manager, Global Compliance Policy, Training & Communications in shaping culture by establishing and executing an appropriate cultural tone throughout the business; develop and drive the compliance program brand and web-presence; communicate the business benefit for compliance across the company
• Supports projects for the Policy, Training & Communications function or other department projects as assigned

Compliance Policy, Training & Communications Lead

Full-stack Engineer

• Develop, support, and maintain high-end and innovative software applications that support Arthrex’s mission of helping surgeons treat their patients better.
• Write high-quality, reliable, and maintainable code and collaborate in a cross-functional team environment.
• Actively participates in software development and team ceremonies as a member of a cross functional software development team.
• Develops software features using established patterns and technology.
• Contributes to all aspects of the technology stack from client-side programming to developing and deploying back-end services.
• Monitors applications for abnormalities and looks for areas to improve application availability and speed.
• Investigates and addresses bugs.
• Conducts code reviews, provides feedback, and suggests changes as needed.
• Continuously learn new frameworks, programming languages, and tooling.
• Collaborates effectively with team members, stakeholders, and cross-functional partners, maintaining open and respectful communication.
• Occasional travel for training, meetings or trade shows may be required.

Software Engineer II – Marketing

Clinical Research

• Leading, planning, executing, managing, and oversight of clinical studies according to research ethics guidelines, ISO standards, internal SOPs, applicable regulations, and portfolio priorities.
• Leads the implementation of clinical protocols, informed consent forms, and study-related materials for clinical studies.
• Manages site initiation activities (e.g., study start-up documentation preparation).
• Responsible for IRB communication, including document preparation and submission of Arthrex study initiatives.
• Implementing modifications to optimize protocol results or edit/amend study documentation if necessary.
• Collaborate with Data Management team to ensure the electronic data capture system (EDC) is designed to collect all required data per the protocol.
• Responsible for training internal staff assigned to studies.
• Project lead for other research staff assigned to multicenter studies.
• Key decision maker for study amendments and strategies.
• Maintain appropriate monitoring and maintenance of clinical sites to ensure the overall successful conduct of assigned clinical studies.
• Oversee all aspects of the assigned clinical projects, including essential documents, electronic data collection, change management, risk management, and monitoring activities.
• Set-up and maintain accurate progress and Site study status tracking logs to provide reports and updates of assigned clinical research projects.
• Oversee follow-up and lead query resolution with sites via ongoing interactions.
• Participation in investigator meetings, Site initiation, monitoring, and close-out visits when applicable.
• Complete central, remote, and on-site monitoring reports and follow-up letters.
• Complete monitoring report reviews of other staff.
• Oversee monitoring activities for the assigned projects and is responsible for ensuring actions are taken when applicable.
• Identify and mitigate quality risk and/or issues associated with assigned studies/activities.
• Facilitate appropriate documentation to maintain compliance with the Finance and Compliance departments.
• Prepare and track clinical study budgets that include both sponsor costs and sites costs.
• Responsible for the timely completion of deliverables, inclusive of contributing to interim and final study reports.
• Facilitate efficient utilization of available clinical data, addressing the needs of internal and external stakeholders (e.g., publications).
• Works closely with leadership, product management, medical writing, project manager, and other research staff to manage assigned studies.
• Conducts regular investigator meetings to ensure protocol compliance and site engagement.
• Actively participate in research committees, study groups, and cross-functional portfolio governance activities to support continuous improvement and strategic alignment.
• Engage in and support departmental initiatives and cross-functional team projects, collaborating by driving execution, problem-solving, and achievement of key business outcomes.
• Conducts project huddles and able to lead cross-functional projects.
• Mentoring and training staff.
• Serve as a cross-functional lead within an assigned study and product portfolio, ensuring alignment across Clinical Operations, Product Management, Data Management, Regulatory, Compliance, and other key stakeholders.

Senior Clinical Study Manager

Product Marketing

• Work closely with Product Marketing and Product Management to develop and manage promotional planning and execution for products and brands at Arthrex
• Work closely with product management to set priorities for promotional focus and efforts in order to best allocate resources to key growth product families
• Responsible for developing marketing plans that include targeting, value proposition, key messaging, market analysis, competitive analysis, promotional planning, trade show strategy, sales tool development, digital and web strategy and a revenue walk for each product category
• Develop promotional launch plans for new products including key messaging, photography, videos, marketing materials, sales tools, ads, white papers and trade show strategy for important new products
• Annually present marketing plans to the leadership team and the Product Management team
• Lead a monthly review of progress and updates for the Product Management team.
• Meet regularly with MarComm to discuss priorities and timelines for Imaging & Resection product promotional assets and campaigns
• Work with Sales Leadership to develop tools and resources to support their efforts on the product lines
• Provide creative direction on campaigns, marketing materials, sales tools, ads, etc. and review and communicate campaign messaging and strategy regularly with the product managers for key initiatives.
• Work with HCP consultants to develop promotional ideas, review materials, and support educational presentations to include key products and techniques
• Conduct research with surgeons and reps to review and test messaging, gain feedback on materials, and obtain feedback on key products
• Ability to work with cadavers in a lab setting
• Work closely with the Imaging & Resection project coordinator to effectively move assets through the review and approval process in the MRM system
• Travel for training, meetings, and trade shows may be required up to 25%

Product Marketing Associate – Imaging, Resection

Computer Vision Engineer

• Contribute to the development of advanced image processing solutions for orthopedic surgery
• Focus on analyzing information from arthroscopic video streams
• Apply image processing and deep learning techniques for real-time analysis
• Implement and optimize algorithms (e.g., SLAM) for surgical environments
• Collaborate with an interdisciplinary team working on surgical planning and navigation software

Arthroscopic Image Processing Engineer

• Planning, executing, managing, and oversight of clinical studies and projects according to Research ethics guidelines, ISO standards, internal SOPs, and portfolio priorities
• Serve as a cross-functional lead within an assigned study portfolio, ensuring alignment across Clinical Operations, Product Management, Data Management, Regulatory, Compliance, and other key stakeholders
• Provide accurate, timely status reports and portfolio-level updates on assigned clinical research studies and projects
• Facilitate appropriate documentation to maintain compliance with the AP and Compliance department for HCP transfers of value
• Facilitate clinical contract agreements between Arthrex and the Site for studies
• Assist the data management team with electronic data capture systems CRF design, eTMF design, CTMS design and user testing for assigned studies
• Provide centralized communication and coordination between research sites and internal cross-functional stakeholders
• Facilitate site training for data collection clinical research initiatives
• Monitor data collection compliance and communicate with sites to optimize data collection
• Provide the main line of communication with research sites
• Facilitate IRB approval at the site and sponsor level
• Oversee and approve site activation activities for studies, ensuring readiness across all functional areas
• Collaborate on reviewing protocols, case report forms, and informed consent for clinical studies
• Qualify sites for participation in assigned studies
• Complete central, remote, and on-site monitoring visits, reports, and follow-up letters
• Identify study- and portfolio-level risks or issues, implement mitigation strategies, and develop CAPA plans as appropriate
• Works closely with the other clinical research professionals and cross-functional partners to ensure successful study execution
• Conduct regular investigator meetings to ensure protocol compliance and site engagement
• Actively participate in research committees, study groups, and cross-functional portfolio governance activities to support continuous improvement and strategic alignment
• Engage in and support departmental initiatives and cross-functional team projects, collaborating by driving execution, problem-solving, and achievement of key business outcomes

Clinical Study Manager

• Work closely with Sr Managers of Strategic Marketing and Product Directors to develop and manage promotional planning and execution for products and brands at Arthrex
• Work closely with product management to set priorities for promotional focus and efforts in order to best allocate resources to key growth product families
• Responsible for developing marketing plans that include targeting, value proposition, key messaging, market analysis, competitive analysis, promotional planning, trade show strategy, sales tool development, digital and web strategy and a revenue walk for each product category
• Develop promotional launch plans for new products including key messaging, photography, videos, marketing materials, sales tools, ads, white papers and trade show strategy for important new products
• Annually present marketing plans to the leadership team and the PM team
• Lead a monthly review of progress and updates for the Product Director and PM team. Meet regularly with MarComm leadership to discuss priorities and timelines for arthroplasty product promotional assets and campaigns
• Work with Sales Leadership to develop tools and resources to support their efforts on the product lines
• Provide creative direction on campaigns, marketing materials, sales tools, ads, etc. and review and communicate campaign messaging and strategy regularly with the product managers for key initiatives
• Work with HCP consultants to develop promotional ideas, review materials and support educational presentations to include key products and techniques
• Conduct research with surgeons and reps to review and test messaging, gain feedback on materials, and obtain feedback on key products
• Ability to work with cadavers in a lab setting
• Work closely with the arthroplasty project coordinator to effectively move assets through the review and approval process in the MRM system
• Travel for training, meetings, and trade shows may be required up to 25%

Product Marketing Management – Arthroplasty

Product Manager

• Participates in overall marketing, product strategy, research and development requirements, development, and manufacturing coordination for new and emerging products.
• Works on technical product development, estimates of potential profits, and release to production.
• Assists in the management of day-to-day progress and maintenance of products.
• Provides technical expertise and training to other departments in support of product development.
• Works with Product Team to develop marketing analysis to determine product definitions.
• Collaborates with a wide variety of functional areas such as sales, engineering, marketing, manufacturing, and operations to develop and provide product definitions responsive to customer needs and market opportunities.
• Develops and maintains a prioritized list of customer and market requirements for product.
• Works with Product Managers/Product Team to coordinate and develop marketing, sales, engineering, and financial plans for product line.
• Provides financial and technical justification for product selection and definition.
• Works with Product Managers/Product Team to establish product development objectives and schedules for all phases of product development and introduction to market.
• Conducts market research and identifies and tracks market trends in company's industry.
• Produces competitive analysis materials comparing product with its key competitors.
• Identifies partnering opportunities for complementary third-party products to broaden company's product line.
• Participates in key sales situations for the product.
• Maintains communications and contacts to collect and analyze technical, financial, schedule, and sales information for product line.
• Identifies market potential, establishes pricing and market strategies, estimates potential sales, introduces market, distribution/channel issues, and manages mature product through phase-out.
• Works with PM to define promotional activities, publicizing the product through the press, sales force, and alternate distribution channels.
• Provides expertise in particular product area and develops strategies and applicable portions of the company business plan.
• Plans, organizes, and coordinates assigned programs to ensure accomplishment of financial/budgetary goals and optimum allocation of resources.
• Manages resources to execute assigned programs.
• Coordinates details of program within the organization with a wide range of functions and individuals.
• Works with Product Managers/Product Team to coordinate product introductions and market exploitation with marketing and sales organizations to ensure maximum penetration of market segment.
• Provides continuing product surveillance and management of established product to obtain financial objectives
• Supports offsite surgical cases and provides field team support.

Product Manager, Associate – Arthroplasty

Support Engineer

• Plan, organize, schedule and supervise the day-to-day Technical Assistance Center operations in assigned area of responsibility
• Lead, manage, develop, train and review performance of staff
• Provide timely reporting to Arthrex Leadership regarding the overall performance of the Technical Support Representative Team
• Establish appropriate individual goals per the Key Performance Indicators of the Global Service & Repair organization
• Regularly review performance with TSR team
• Measure and maintain customer satisfaction
• Ensure all team member issues and concerns are addressed in a timely manner, encourage involvement from all team members and foster a positive team environment
• Manage and schedule training and development for team
• Develop and maintain department policies, procedures, and processes
• Collaborate with other Arthrex departments such as Sales, Product Surveillance, and Product Management to ensure escalated customer requests are resolved to the customer’s satisfaction
• Identify and implement process improvements that enhance customer experience and /or meet future business needs
• Deliver annual Performance Reviews and maintain records of their team
• Work in partnership with Technical Support manager in hiring decisions
• Required to work flexible hours as needed to support customer needs

Supervisor – Technical Support

• Participates in overall marketing, product strategy, research and development requirements, development, and manufacturing coordination for new and emerging products.
• Works on technical product development, estimates of potential profits, and release to production.
• Assists in the management of day-to-day progress and maintenance of products.
• Provides technical expertise and training to other departments in support of product development.
• Works with Product Team to develop marketing analysis to determine product definitions.
• Collaborates with a wide variety of functional areas such as sales, engineering, marketing, manufacturing, and operations to develop and provide product definitions responsive to customer needs and market opportunities.
• Develops and maintains a prioritized list of customer and market requirements for product.
• Works with Product Managers/Product Team to establish product development objectives and schedules for all phases of product development and introduction to market.
• Conducts market research and identifies and tracks market trends in company's industry.
• Produces competitive analysis materials comparing product with its key competitors.
• Identifies partnering opportunities for complementary third-party products to broaden company's product line.
• Participates in key sales situations for the product.
• Identifies market potential, establishes pricing and market strategies, estimates potential sales, introduces market, distribution/channel issues, and manages mature product through phase-out.
• Provides expertise in particular product area and develops strategies and applicable portions of the company business plan.
• Works with Product Managers/Product Team to coordinate product introductions and market exploitation with marketing and sales organizations to ensure maximum penetration of market segment.
• Provides continuing product surveillance and management of established product to obtain financial objectives.
• Supports offsite surgical cases and provides field team support. Travel will be required 25% of the time.

Product Management, Cardiothoracic

Content Marketing Manager

• Provide support and assistance to meet the goals of the Clinical Content Development Team within the Arthrex Department of Medical Affairs
• Develop and maintain an expert understanding of current and classic concepts in cardiothoracic surgery and general surgery and its subspecialties
• Create and develop online educational content for healthcare professionals, students, and patients
• Facilitate and maintain pipeline of educational asset needs utilizing multiple software platforms and interactions with Medical Education Clinical teams

Clinical Content Specialist – General Surgery/Cardiothoracic

• Plans, organizes, and controls an assigned product line from conceptual stages through product life cycles to optimize profit and meet marketing, financial, and corporate growth.
• Responsibilities include training and mentoring employees; defining and executing on product vision, managing the go-to-market strategy, leading cross-functional product development teams; addressing complaints and resolving problems related to the assigned product lines; analyze complex business cases to determine product viability; define strategic direction and KPIs; and perform gap analysis.
• Participates in overall product strategy, sales forecasting, market and product research and development requirements, development, and manufacturing coordination for new and emerging products.
• Supervises day-to-day progress of product and conducts marketing analysis to develop product and competitive market definitions and analyze technical and financial product information.
• Provides technical expertise and training to other departments in support of product development.

Principal Product Manager

• Work closely with the Product Marketing Manager and product team leadership to develop and manage promotional planning and execution for products and brands at Arthrex.
• Work closely with product management to set priorities for promotional focus and efforts in order to best allocate resources to key growth product families.
• Responsible for developing marketing plans that include targeting, value proposition, key messaging, market analysis, competitive analysis, promotional planning, trade show strategy, sales tool development, digital and web strategy and a revenue walk for each product category.
• Develop promotional launch plans for new products including key messaging, photography, videos, marketing materials, sales tools, ads, white papers and trade show strategy for important new products.
• Annually present marketing plans to the leadership team and the Product Management (PM) team.
• Lead a monthly review of progress and updates for the PM team.
• Meet regularly with MarComm leadership to discuss priorities and timelines for product promotional assets and campaigns.
• Work with Sales Leadership to develop tools and resources to support their efforts on the product lines.
• Provide creative direction on campaigns, marketing materials, sales tools, ads, etc. and review and communicate campaign messaging and strategy regularly with the product managers for key initiatives.
• Work with Health Care Professionals (HCP) consultants to develop promotional ideas, review materials and support educational presentations to include key products and techniques.
• Establish and review marketing analytics to support messaging, product focus, and promotional planning.
• Ability to work with cadavers in a lab setting.
• Conduct research with surgeons and reps to review and test messaging, gain feedback on materials, and obtain feedback on key products.
• Work closely with the team’s project coordinator to effectively move assets through the review and approval process in the MRM system.

Associate Product Marketing Manager, Orthobiologics

Operations

• Analyze and recommend solutions, upgrades, and services for streamlining and system improvements
• Support of hardware/software maintenance to include troubleshooting, installation, and upgrades
• Support of multiple locations worldwide
• Complete IT operational tasks, project tasks, and end user support duties as assigned
• Maintain accurate, updated documentation while performing essential job duties
• Assist with architecture and design of infrastructure solutions and methodology
• Lead small-to-mid-sized IT projects and project teams
• Resolve incidents through effective troubleshooting methodology, Tier 3
• Liaison with vendors, partners, and external resources
• Ability to train other staff in technical operations
• Subject matter expert on the operation, maintenance, management, and deployment of multiple computer infrastructure hardware/software solutions

Senior Infrastructure Analyst – Operations & Monitoring

• Manage federal and state income, franchise, and related tax compliance activities, ensuring compliance with federal and state regulatory reporting requirements.
• Review internally prepared federal, state, and international tax compliance workpapers for technical accuracy for all organizational entities and individuals.
• Review quarterly estimate/extension calculations and coordinate payments.
• Team with external service provider to manage the preparation of tax returns (federal, state, and international) for organizational entities.
• Cross-functional collaboration with finance, legal, treasury, and other departments to gather tax compliance data, as well as ensure alignment of tax processes with broader organizational objectives and regulatory requirements.
• Manage and review internally prepared tax returns for individuals and small entities.
• Manage and review other internally prepared compliance, such as FBARs and 5500s.
• Identify, research, and create processes for new tax compliance reporting requirements as a result of business and/or family transactions or changes.
• Review intercompany 1099 tax filings for completeness and accuracy.
• Preparation and review of tax provision and financial statement tax footnotes.
• Conduct research for compliance tax matters and assist the Sr. Director, Tax Planning & Strategy, with research on other requested tax topics.
• Manage federal, state, and local income/franchise tax audits, including responding to inquiries and notices.
• Leader of tax compliance process optimization, including identifying process improvements, designing and implementing best practices to increase accuracy, reduce risk, and achieve operational excellence.
• Manage, mentor, and develop staff including establishing goals, delegating assignments, and providing timely feedback.
• Ensures team members' compliance with policies and procedures and supports the compliance objectives of the organization as a whole.