Artera.net

Research Analyst

• Support clinical data intake, cleaning, and preparation of analysis-ready datasets for model development and clinical validation.
• Conduct exploratory and statistical analyses for retrospective and prospective oncology studies.
• Generate tables, figures, and summary outputs for internal review, publications, and regulatory submissions.
• Reproduce, validate, and QC existing analyses under supervision.
• Document analysis workflows and decisions to support reproducibility.
• Collaborate with Biostatistics, AI, Clinical, Product, and Regulatory stakeholders.

Biostatistics Research Associate

Account Executive

• Build and maintain strong, long-term relationships with key healthcare institutions, oncologists, and other relevant stakeholders. Understand their needs, pain points, and goals
• Develop and execute a comprehensive sales strategy to drive revenue growth and achieve sales targets. Identify new opportunities for product adoption and expansion
• Understand our AI-based medical tests, their applications, and the value they bring to healthcare providers and patients. Be able to effectively communicate this knowledge to clients
• Stay updated on industry trends, competitive products, and market dynamics. Use this knowledge to position our solutions effectively
• Work closely with our Marketing team to align sales efforts with product launches and marketing campaigns
• Prepare and deliver persuasive presentations and proposals to clients, showcasing the benefits of our personalized therapy solutions
• Lead negotiations, overcome objections, and close sales deals. Ensure contracts and agreements are executed efficiently
• Maintain accurate and up-to-date records of sales activities, opportunities, and customer interactions using a Client Relationship Management system

Sales Account Executive

General

• Ensure a positive experience for patients by managing communications
• Verify patient eligibility and insurance benefits using online tools or by contacting insurers directly
• Educate patients about their insurance coverage, out-of-pocket costs, and available options for financial assistance
• Administer financial assistance programs
• Submit and manage prior authorization cases, ensuring timely follow-up and resolution
• Accurately document all interactions and follow-up activities in the billing system
• Obtain and manage all necessary documentation, collaborating with internal revenue cycle and customer success teams
• Build positive relationships with patients and stakeholders to resolve issues effectively
• Support additional duties, special projects, or process improvement initiatives as needed

Patient Access Specialist

Events

• Support end-to-end logistics for conferences, trade shows, and other marketing events, ensuring alignment with commercial and marketing strategies.
• Assist with pre-event planning activities including venue coordination, booth design specifications, and timeline development.
• Coordinate remotely with on-site teams and vendors to ensure seamless execution.
• Orchestrate and order show services including electrical, internet, furniture, A/V equipment, and other booth requirements, as needed.
• Coordinate booth setup and teardown logistics, working with vendors and service providers to ensure professional presentation and brand consistency.
• Manage exhibit materials inventory, promotional collateral ordering, and booth asset tracking.
• Manage attendee registration processes for Artera team members and booth staffing.
• Process and track sponsorship paperwork, contracts, and related documentation.
• Internal communication and coordination with Artera attendees.
• Build and maintain relationships with event vendors, venues, and service providers.
• Negotiate contracts and hold vendors accountable for deliverables, timelines, and budget adherence.
• Track event expenses, process invoices, and ensure cost-effective execution aligned with budget constraints.
• Maintain detailed records of event plans, vendor contracts, invoices, and transaction histories.
• Document event activities, vendor performance, and process improvements for future events.
• Track and compile key event metrics including attendance, lead generation, and expenses for reporting.
• Coordinate shipping logistics for event materials, including packing, labeling, and tracking shipments to and from venues.
• Arrange local courier services and coordinate material pickups/deliveries as needed.

Events Manager – Contractor

Machine Learning Engineer

• Work on the AI Platform team focusing on scalable and efficient pipelines for model training, evaluation, and data processing
• Build and evolve core libraries used by AI scientists to develop, launch, and monitor AI products
• Optimize GPU and CPU efficiency and data throughput of large-scale foundation models
• Ensure Artera’s observability infrastructure provides a clear picture of model performance optimization

Machine Learning Engineer – Platform

Sales

• Design, build, and deliver onboarding programs for new Sales Account Executives, regional managers, and other commercial hires
• Develop training content covering ArteraAI products, clinical value proposition, disease-state knowledge, customer workflows, reimbursement basics, sales process, territory planning, and objection handling
• Lead live, virtual, and field-based training sessions that improve sales readiness and shorten ramp time
• Create certification programs to ensure consistent product knowledge, messaging, and selling skills across the team
• Partner with sales leadership to identify coaching opportunities and reinforce best practices in the field
• Conduct ride-alongs, call coaching, and skills assessments to strengthen execution and performance
• Build and maintain sales playbooks, call guides, competitive messaging, talk tracks, and learning resources
• Support product launches, messaging updates, and process changes with clear training plans and adoption strategies
• Collaborate cross-functionally with Marketing, Medical Affairs, Operations, and Compliance to ensure training content is accurate and aligned
• Measure training effectiveness using KPIs such as ramp time, certification completion, productivity, adoption, and manager feedback
• Help plan and facilitate national sales meetings, regional meetings, and quarterly business reviews
• Ensure all training is delivered in a compliant manner consistent with company policies and applicable healthcare industry standards

Sales Trainer

• Oversee and drive sales operations within an assigned region for the prostate cancer sales team.
• Responsible for managing a team of Sales Account Executives (SAE).
• Develop strategic sales plans and ensure revenue growth.
• Identify and pursue new business opportunities to expand the customer base.
• Establish and maintain strong relationships with key clients and stakeholders.
• Monitor sales performance metrics and analyze data to drive decision-making.
• Prepare and present sales reports, forecasts, and market analysis to senior management.
• Collaborate with marketing and product development teams to align sales strategies with business objectives.

Sales Manager

Full-stack Engineer

• Design, build, and maintain automated billing workflows in Salesforce, including Apex, Flow, Lightning Web Components, and platform integrations.
• Architect and operate a continuously learning Salesforce-initiated AI-driven pipeline, that takes diagnostic test information as input and routes the order through our revenue lifecycle, relying on human intervention, partner APIs, and external systems, as needed.
• Translate billing requirements from Finance, Revenue Operations, and Customer Success into well‐scoped engineering deliverables with clear SLAs, observability, and rollback paths.
• Fine-tune document extraction AI models with support from Arteras AI team
• Use AI Code-gen and other AI‐assisted development tools to accelerate delivery, generating, reviewing, and refactoring Salesforce and Python code.
• Instrument the billing pipeline with monitoring, alerting, and audit trails so that failures, anomalies, and drift are caught early and resolved without manual triage where possible.
• Continuously evaluate pipeline performance and incorporate feedback loops (rules, heuristics, and lightweight ML where appropriate) so the system gets more accurate and more autonomous over time.

Software Engineer – AI-Driven Billing Automation

Customer Success Manager

• Own and resolve the most complex, high-impact customer scenarios with autonomy, applying advanced judgment, deep product knowledge, and a strategic mindset.
• Serve as an escalation point for cross-functional teams and Customer Success leadership, representing Customer Success in cross-departmental initiatives and customer-facing conversations.
• Lead process improvement efforts to improve efficiency, compliance, or customer satisfaction—including the design, documentation, and rollout of updated workflows and SOPs.
• Proactively identify operational gaps through data analysis and field feedback, presenting business cases to leadership for new tools, resources, or practices.
• Consistently meets or exceeds stretch goals and performance metrics.
• Act as a mentor and informal leader for the CSR team, contributing to training programs, coaching sessions, and performance development plans.
• Collaborate with Product, Engineering, Sales, Operations, and Clinical stakeholders to improve the end-to-end customer experience and ensure readiness for new product launches.
• Review and synthesize clinical documentation such as pathology reports to support order processing, leveraging this knowledge to guide others.
• Monitor customer and order metrics to ensure alignment with KPIs and service level expectations; recommend improvements when trends deviate.
• Participate in or lead special projects focused on scalability, compliance, or customer success strategy as assigned by leadership.
• Embody and champion Artera’s customer-first culture, modeling high emotional intelligence, sound decision-making, and a proactive ownership mindset.
• Provide feedback on tooling and technology needs to enhance CSR productivity and customer experience.
• Balances their time effectively between delivering on their tasks and learning department processes and best practices.
• Demonstrate advanced communication—tailoring tone, content, and approach for clinical stakeholders, executives, and internal partners alike.
• Handle ambiguity, rapid change, and competing priorities with calm and clarity; serve as a model for adaptability.

Biostatistics Research Associate

Sales Account Executive

Patient Access Specialist

Events Manager – Contractor

Machine Learning Engineer – Platform

Sales Trainer

Sales Manager

Software Engineer – AI-Driven Billing Automation

Sales Account Executive

Sales Account Executive

Sales Account Executive

Customer Success Representative, III