Artera.net

Full-stack Engineer

• Develop tests for a React web application using Vitest and Playwright
• Complete assigned tasks efficiently with few iterations
• Identify problem statements, outline optimal solutions, account for tradeoffs and edge cases
• Communicate effectively across multiple stakeholders

Software Engineer Intern, Summer 2026

Medical Director

• Set and communicate the medical vision for the company
• Identify and prioritize the most important clinical unmet needs
• Serve as the primary medical spokesperson
• Oversee strategies to build and maintain a high-quality clinical data pipeline
• Cultivate a strong network of academic partners and clinical collaborators
• Partner closely with product, R&D, and commercial teams
• Lead clinical development and biostatistics teams
• Lead medical affairs teams to educate the clinical impact of the test

Chief Medical Officer, CMO

Customer Success Manager

• Deliver empathetic, solution-oriented support to Artera customers (clinicians, clinical staff, laboratory staff, administrators)
• Collaborate with internal partners effectively (Sales, Product, Lab, Billing and Operations)
• Effectively manage orders through the review reports and/or dashboards
• Provide support case resolution for assigned orders with accuracy and attention to detail
• Understand and utilize information from pathology reports and other relevant clinical documents to support the order process
• Maintain consistent documentation every day and follow standard operating procedures (SOPs)
• Balance workload while meeting responsiveness and resolution benchmarks
• Identify and communicate opportunities for workflow or experience improvements
• Approach every interaction with empathy, patience, and a genuine focus on the customer experience
• Communicate clearly and respectfully, both in writing and verbally
• Actively listen and tailor responses to different customer profiles and needs
• Proactively use a problem-solving mindset to seek solutions and follow through to ensure resolution
• Embrace change and remain resilient in a dynamic startup environment
• Strong analytical and multitasking skills demonstrated daily within a fast paced, time sensitive environment
• Conflict resolution oriented and highly effective at overcoming obstacles
• Seek constructive feedback and apply learning to improve performance

Software Engineer Intern, Summer 2026

Chief Medical Officer, CMO

Customer Success Representative I, East Coast Shift