Patient Access Specialist

Artera.net

Patient Access Specialist ensuring positive patient experiences by managing communications and verifying insurance details. Collaborating with internal teams at Artera, an AI startup personalizing cancer therapy.

Posted 6/24/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $26 - $31 per hourWebsite

About the role

Key responsibilities & impact

Ensure a positive experience for patients by managing communications
Verify patient eligibility and insurance benefits using online tools or by contacting insurers directly
Educate patients about their insurance coverage, out-of-pocket costs, and available options for financial assistance
Administer financial assistance programs
Submit and manage prior authorization cases, ensuring timely follow-up and resolution
Accurately document all interactions and follow-up activities in the billing system
Obtain and manage all necessary documentation, collaborating with internal revenue cycle and customer success teams
Build positive relationships with patients and stakeholders to resolve issues effectively
Support additional duties, special projects, or process improvement initiatives as needed

Requirements

What you’ll need

Associates degree required.
1-3 years experience relevant healthcare experience.
Strong knowledge of medical benefits, insurance policies, coordination of benefits (COB), prior authorization workflows, and payer requirements for reimbursement from Medicare, Medicaid, and commercial insurances.
Customer-focused approach with the ability to handle high-pressure situations.
Exceptional organizational, problem-solving, and communication skills.
Flexibility to adapt to new tools, processes, and team dynamics.
Experience in a start-up environment is a plus.
Fluency in Spanish is preferred.

Benefits

Comp & perks

401k matching
Paid time off (PTO)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

medical benefits knowledgeinsurance policies knowledgecoordination of benefits (COB)prior authorization workflowspayer requirements for reimbursementbilling system documentationfinancial assistance program administration

Soft Skills

customer-focused approachproblem-solvingorganizational skillscommunication skillsability to handle high-pressure situationsflexibilityrelationship building

Certifications

Associates degree