Artemis ARC

Quality Specialist

• Perform quality control review of all work products and deliverables to meet the QASP standard of 98% accuracy, including correct grammar, punctuation, spelling, and formatting appropriate for the intended audience.
• Develop plans and programs for achieving and maintaining product and service quality throughout the deliverable life cycle.
• Support End-to-End testing and UAT for Veteran and Family Member Program (VFMP) Modernization projects, including UAT Plans, test cases, test scenarios, End-to-End Test Plans, test schedules, and tester training.
• Maintain a Production Defect and Issue Tracker logging all opened and closed defects and issues, including detailed descriptions, dates, owners, next steps, and required escalations.
• Monitor operations to prevent the production of defects and verify adherence to quality plans and requirements.
• Analyze and investigate adverse quality trends or conditions and initiate corrective action, including firm commitments for changes needed to meet standards.
• Develop and apply performance metrics to monitor program status, and analyze metrics to make recommendations for improvement.
• Validate that automation and modernization tools meet 100% of agreed business requirements during User Acceptance Testing prior to deployment.

Quality Management Specialist

Project Scheduler

• Develop and maintain the IMS for the VFMP Modernization Portfolio in a project management tool such as MS Project, including milestones, start/end dates, task dependencies, and critical path.
• Integrate Change Management and Knowledge Management delivery into the portfolio IMS and link the schedule to existing VFMP tools and tracking mechanisms.
• Decompose tasks, durations, and dependencies for program activities, including program/project management, development, business analysis, communications, organizational change management, implementation, strategic planning, and risks/issues.
• Maintain the master testing schedule, Risk Registry, Stakeholder/RACI Matrix, and dependency documentation for the portfolio.
• Track schedule performance against baselines, identify deviations and risks to delivery, and escalate issues affecting scope, schedule, or budget.
• Support preparation of Monthly Status Reports, Quarterly Portfolio Progress Reports, project briefing slides, and meeting minutes delivered no later than three business days after meetings.
• Facilitate and coordinate schedule inputs for project reviews, including Integrated Baseline Reviews (IBRs), Milestone Reviews, and Go/No-Go decision points.
• Coordinate schedule updates with the Portfolio Manager, VA Program Manager, and project teams, including the Data Integration Project.

PMO Project Scheduler

Change Management

• Develop and execute the communications plan, coaching plan, resistance management plan, sponsor road map, and training plan supporting internal and external adoption of all operational efficiencies from FY25 and FY26.
• Plan roadmaps and Integrated Master Schedule inputs for delivery of communication, training, and change management activities across multiple projects.
• Conduct stakeholder analyses, impact analyses, and implementation planning for organizational change activities.
• Create change management messaging materials, presentations, artifacts, and content, and deliver messaging, presentations, and training to VFMP audiences.
• Develop a Change Management Plan for Appeals directorate initiatives, including impacted stakeholders, messaging of changes to processes, staff, and technology, and ongoing monitoring and measurement of change management effectiveness.

Change Management Lead

Administrative Assistant

• Serves as the primary Task Order Manager responsible for the full lifecycle of program and project management activities
• Assists VA leadership in the execution of targeted program goals by developing and maintaining detailed project plans and schedules
• Facilitates coordination across interdisciplinary teams, federal stakeholders, and contractor personnel
• Develops, reviews, and delivers high-quality programmatic artifacts including status reports and executive-level presentations
• Identifies program risks, issues, and dependencies and recommends corrective action plans

Program Manager – Specialty Care

Technical Writer

• Write, edit, and proofread executive-level communications products, including briefing materials, key talking points, leadership presentations, and messaging frameworks for VHA senior leadership.
• Support development and implementation of the Strategic Communications and Engagement Plan and sprint content calendars for both internal VA and external audiences.
• Draft and edit bi-weekly executive briefing packages and monthly leadership and progress reports for the VA Program Manager and Contracting Officer's Representative.
• Partner with suicide prevention subject matter experts to write clinically accurate, culturally responsive, and Veteran-centered messaging.
• Develop educational materials and digital assets (e.g., fact sheets, flyers, and educational toolkits) that promote awareness of Office of Suicide Prevention strategic planning and the four Strategic Sprints.
• Coordinate messaging across VA program offices to ensure consistent communication of Strategic Sprint objectives and progress.
• Edit and quality-review project deliverables — including project management plans, weekly progress and performance reports, ad hoc reports, and sprint closeout reports — for clarity, accuracy, grammar, and consistency.
• Ensure all written materials adhere to VA branding guidelines, Section 508 accessibility standards, plain language principles, and health literacy guidelines.
• Write narrative content supporting infographics, data visualizations, and custom graphics for reports, dashboards, and stakeholder presentations.
• Support quarterly quality review and compliance reporting (Section 508 and VA branding) and maintain final deliverable files in editable and PDF formats.

Technical Writer/Editor

Architect

• Lead the development and maintenance of enterprise interoperability architectures, including HL7 (v2/v3), FHIR APIs, CDA documents, IHE profiles, eHealth Exchange, and VHIE frameworks.
• Conduct comprehensive technical assessments, gap analyses, risk evaluations, and solution design for integration requirements; recommend strategies to align with PWS goals, regulatory standards, and value streams.
• Oversee interface development, configuration, testing, and deployment of interoperable solutions, troubleshooting complex issues in production environments.
• Collaborate with PMO, clinical, security, and development teams using SAFe/Agile methodologies for PI planning, dependency management, and KPI/OKR tracking.
• Provide mentoring, technical guidance, and support for change management, training, and executive reporting/dashboards on interoperability performance.
• Ensure compliance with FedRAMP, ATO, cybersecurity, and health data standards while optimizing for scalability, performance, and cost efficiency.

Senior Interoperability Architect

Analytics Engineer

• Access, query, and extract data from VHA enterprise systems and files including CDW, VistA, VSSC, RAMP, PTF (MedSAS), MCA System, PCMM, NPCD, and the VETSNET Corporate Mini Master File to support programmatic reporting and analysis.
• Develop and apply advanced computerized models and algorithms to identify, extrapolate, and validate data patterns that support Specialty Care Program Office decision-making and future business trend forecasting.
• Design and produce clear, accurate data visualizations including graphs, charts, dashboards, and summary reports that translate complex mathematical and statistical information into accessible formats for program managers and leadership.
• Present analytical findings and data-driven recommendations to program managers and senior stakeholders, advising on how to best adjust business models and operational strategies to achieve favorable programmatic outcomes.
• Ensure data integrity, consistency, and accuracy across multiple VHA data sources by performing routine data validation, reconciliation, and quality assurance reviews in support of ongoing and ad hoc reporting requirements.
• Collaborate with VHA Specialty Care Program Office staff and other stakeholders to define data requirements, document analytical methodologies, and maintain standardized reporting processes in accordance with federal data governance and contracting standards.

Specialty Care Data Management and Analytics Support Specialist

Project Manager

• Manage and provide oversight of the entire contract across all task areas, ensuring deliverables meet scope, schedule, and cost.
• Serve as the primary interface with the Government and attend weekly meetings to discuss program performance, issues, and upcoming initiatives.
• Formulate and deliver action plans to correct identified issues and advance new initiatives.
• Prepare and deliver quarterly Program Management Review presentations covering status, schedule, budget, risks, and stakeholder engagement.
• Develop and manage integrated project schedules, plans, dashboards, metrics, and trackers using Government-defined tools (e.g., Microsoft Teams, Project, Office).
• Define roles, responsibilities, schedules, and risk mitigation strategies; identify, prioritize, escalate, and mitigate risks using Confluence and Jira.
• Produce and maintain the Project Management Plan, Project Milestone Roadmap, Staffing Plan, Knowledge Plan, Quarterly Activity Status Reports, and the monthly Resource Allocation Monthly Report.
• Manage a centralized repository of program documentation, products, and deliverables.
• Support security processing as the interface with the Government Office of the Chief Security Officer through the Contracting Officer’s Representative on all physical, personnel, and information-security matters.
• Perform quality assurance across the team's efforts and ensure adherence to Government standards, methodologies, configuration, and compliance requirements.
• Develop and maintain staff onboarding materials and support meeting management, scheduling, and documentation (e.g., Integrated Project Teams, daily standups, weekly status).
• Communicate and coordinate with teams and stakeholders to continuously improve products.

Contract Project Manager

Communications

• Create communications products that engage stakeholder audiences, such as case studies, infographics, promotional materials, and briefing decks
• Revise and provide content that delivers consistent key messages across appropriate channels, aligned to branding, messaging, and digital/social media strategies (news and impact stories, brochures, fact sheets, talking points, presentations, and web copy)
• Market capabilities to existing and potential users and help create, manage, and implement the product marketing strategy
• Support the annual Product Marketing Strategy deliverable
• Support change management by helping create and maintain a change management process, evaluating communication methods for process-improvement opportunities, and identifying and mitigating risks associated with proposed changes
• Provide communications and marketing inputs to the Analysis of Alternatives report upon Government request
• Participate in meetings to discuss and prioritize new communications activities and plans
• Contribute to the Communications Plan and Communications Dashboard metrics

Communications and Marketing Specialist

Customer Support

• Support the development and maintenance of relationships with stakeholders across government and the private sector
• Gather customer feedback to help improve products and services
• Support outreach approaches and assist in creating and updating fact sheets, online updates, and stakeholder materials
• Coordinate schedules and support facilitation of meetings, briefings, presentations, virtual webinars, ad hoc training, and technical demonstrations
• Assist stakeholders in planning exercises, workshops, demonstrations, and training as requested by the Government
• Support stakeholder mission-critical visits and engagement activities in various locations across the United States as requested
• Document stakeholder communications in an Engagement Lifecycle Management tool and help maintain documentation and deliverables
• Support production of Event Summaries and Stakeholder Engagement Activity Reports
• Coordinate with stakeholders to increase participation in communications efforts (e.g., User Working Group sessions)

Stakeholder Engagement Support Specialist

Business Analyst

• Support release schedule development and coordinate with respective Government teams.
• Gather customer feedback and translate operational and business needs into clear product requirements.
• Facilitate integrated planning teams and working groups across workstreams—establishing meeting cadence, identifying action items, and tracking progress (including Steering Committee support).
• Facilitate and coordinate release planning activities such as outlining tasks, identifying gaps, and tracking solutions needed for a viable release.
• Conduct Post-Implementation Reviews within two weeks of a production release and document effectiveness, outcomes, and lessons learned.
• Maintain a program documentation library and track progress against Operational Objectives.
• Support business process improvement based on stakeholder needs, missions, and operational constraints.
• Collaborate with internal program leadership on product requirements and problem-solving that impacts stakeholder needs.
• Contribute to Program Strategy, Release Plan, and Post-Implementation Review Report deliverables.
• Use Agile/Jira and Confluence workflows to manage requirements, backlog, and release documentation.

Program Analyst/Business Analyst

General

• Develop and maintain the Stakeholder Engagement Strategy and Strategic Stakeholder Engagement Plan that support program growth and priorities.
• Build and maintain relationships with program stakeholders across federal, state, local, tribal, territorial, international, and private-sector levels based on trust and mutual respect.
• Communicate effectively to keep stakeholders informed and manage stakeholder expectations through consultation and negotiation.
• Develop outreach approaches that equip and empower stakeholders to champion a federal program within and across their mission spaces.
• Lead the creation of new and updated fact sheets, online updates, and other materials that support stakeholders.
• Coordinate schedules and facilitate meetings, briefings, presentations, virtual webinars, ad hoc training, and technical demonstrations to promote the program’s capabilities.
• Conduct stakeholder mission-critical visits and other engagement activities in various locations across the United States as requested by the Government.
• Document stakeholder communications in an Engagement Lifecycle Management tool and maintain documentation, products, and deliverables.
• Produce Event Summaries, Stakeholder Engagement Metric Reports, and Stakeholder Engagement Activity Reports for executive audiences.
• Understand the full range of program features and products to inform stakeholders and increase participation in communications.

Senior Stakeholder Engagement Specialist

• Perform cancer casefinding, accessioning, and abstraction of oncology cases into VHA-approved cancer registry software
• Document and substantiate all coded data using detailed text fields
• Assign American Joint Committee on Cancer (AJCC) Tumor-Node-Metastasis (TNM) staging for all eligible cases
• Ensure registry data supports reporting requirements for VA Central Cancer Registry and State Central Cancer Registries
• Maintain compliance with all applicable registry standards and coding guidelines
• Maintain patient follow-up information including last vital status and disease status
• Provide the Contract Manager with a list of completed cases

Oncology Data Specialist

• Develop, edit, and maintain federal healthcare policy documentation in alignment with Veterans Health Administration (VHA) directive formats, federal writing standards, and established governance approval processes.
• Translate complex workforce analysis, staffing models, organizational design concepts, and informatics modernization content into clear, concise materials tailored for executive leadership and governance stakeholders.
• Produce high-quality policy, strategy, and workforce planning documents that successfully support federal review, coordination, and approval activities.
• Ensure consistency, accuracy, clarity, and professional presentation across high-visibility deliverables through comprehensive editing and quality assurance reviews.
• Manage document version control, review cycles, and artifact traceability across multiple concurrent workstreams and Program Increments (PIs).
• Coordinate document updates and stakeholder feedback incorporation to maintain alignment with evolving program requirements and governance decisions.
• Prepare and format workforce modernization materials for publication in accordance with VA Informatics Compass (VIC) content standards, publishing requirements, and accessibility guidelines.
• Maintain document repositories and supporting records to ensure compliance with federal documentation, records management, and audit readiness expectations.

Manager

• Serve as Team Lead for the WV-QIP Phase II project
• Lead the development, review, and implementation of quality improvement frameworks
• Coordinate and facilitate stakeholder engagement activities
• Oversee the assessment of VA Medical Center performance data
• Mentor and provide technical direction to project team members
• Monitor project progress against established timelines