Quality Management Specialist

Artemis ARC

Quality Management Specialist reviewing contract deliverables for quality assurance controlling adherence to quality standards. Supporting UAT and driving corrective actions on adverse quality trends.

Posted 7/21/2026full-timeRemote • Virginia • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in quality management and assurance, with a focus on developing and executing quality plans, conducting UAT, and driving corrective actions. Proficient in utilizing quality management systems and performance metrics to enhance program outcomes.

Highest-signal resume keywords

Quality ManagementUser Acceptance Testing (UAT)Lean Six SigmaTest Case DevelopmentQuality Assurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quality ControlQuality AssuranceTest Case DevelopmentTest Scenario DevelopmentPerformance MetricsCorrective ActionDefect TrackingEnd-to-End TestingQuality PlansMonitoring Adherence

Soft Skills

Problem-SolvingCritical ThinkingTime ManagementStrategic ThinkingClient Relationship Management

Tools & Technologies

Quality Management SystemsCMMIISO 9000/9001Malcolm Baldrige Criteria

Industry Keywords

Government ProgramsFederal GovernmentQuality StandardsAdverse Quality TrendsProduction Defects

About the role

Key responsibilities & impact

Perform quality control review of all work products and deliverables to meet the QASP standard of 98% accuracy, including correct grammar, punctuation, spelling, and formatting appropriate for the intended audience.
Develop plans and programs for achieving and maintaining product and service quality throughout the deliverable life cycle.
Support End-to-End testing and UAT for Veteran and Family Member Program (VFMP) Modernization projects, including UAT Plans, test cases, test scenarios, End-to-End Test Plans, test schedules, and tester training.
Maintain a Production Defect and Issue Tracker logging all opened and closed defects and issues, including detailed descriptions, dates, owners, next steps, and required escalations.
Monitor operations to prevent the production of defects and verify adherence to quality plans and requirements.
Analyze and investigate adverse quality trends or conditions and initiate corrective action, including firm commitments for changes needed to meet standards.
Develop and apply performance metrics to monitor program status, and analyze metrics to make recommendations for improvement.
Validate that automation and modernization tools meet 100% of agreed business requirements during User Acceptance Testing prior to deployment.

Requirements

What you’ll need

4 years of experience in quality management, quality assurance, or deliverable quality control, preferably supporting government programs.
Bachelor’s degree in a related field.
Demonstrated experience developing and executing quality plans, monitoring adherence to quality requirements, and driving corrective action.
Experience supporting UAT or End-to-End testing, including developing test cases, test scenarios, and test schedules.
Familiarity with quality management systems, tools, and techniques such as Lean Six Sigma, CMMI, ISO 9000/9001, or the Malcolm Baldrige criteria.
Strategic thinker with a forward-looking approach to marketing trends and technologies.
Strong problem-solving skills and the ability to think critically.
Ability to manage competing deadlines.
Experience supporting complex projects and transformation efforts within the federal government.
Comfortability with supporting complex client relationships.
Ability to obtain and maintain a public trust clearance.
Legal authorization to work in the U.S.

Benefits

Comp & perks

Remote work anticipated; occasional travel for client engagements may be required.