Arizona State University

Program Manager

• Supports and instructs those served by the department with complex queries, applies specialized knowledge of multiple standards, policies and procedures, and maintains accurate and detailed records.
• Administer and maintain Hub-wide systems, including Airtable databases used for applications, participant tracking, mentor directories, surveys, and reporting.
• Manage application workflows, ensure data integrity, and maintain ongoing survey and program data to support program evaluation and reporting.
• Support the facilitation of workshops, trainings, or other programmatic support mechanisms.
• Work closely with university grant administration and the Office of the Executive Vice President and University Provost Finance and Operations team to submit and process related expenses for Hub-led cohorts, instructional stipends, travel and expense reimbursement, and other related financial transactions.
• Build and maintain relationships that strengthen coordination and collaboration and support deeper embedment within the ASU and greater Phoenix innovation ecosystem.
• Represent the NSF I-Corps Hub: Desert and Pacific Region and the Office of the Executive Vice President and University Provost by presenting at various unit, university, or partner meetings as it relates to the further dissemination of the I-Corps program.

I-Corps Hub Program Manager

Operations

• Plans, organizes and directs daily operations of a department
• Supervises, hires, trains and evaluates staff
• Manages department budget

Associate Director – Operations

Support Engineer

• Provides routine and non-routine IT services to end users in order to support the mission of the institution through technology
• Deploys enterprise managed tools that manage devices, deploys software and security updates of devices and applications across an enterprise, and updates documented processes
• Responsible for providing endpoint support to faculty, staff, and student workers by utilizing hardware, software, and broad IT troubleshooting expertise
• Provides support for emerging technologies, implements solutions for department initiatives and operational priorities, and generates proactive solutions for a variety of information technology needs
• Maintains day-to-day operations, consulting on department projects, and ensuring fulfillment of service expectations as defined by service partnership agreements
• Fosters a sense of belonging and cultivates a culture that is relational, visionary, and empowering
• Takes responsibility for fostering a positive culture, upholding organizational values, and championing engagement

I-Corps Hub Program Manager

Associate Director – Operations

Systems Support Analyst