Arizona State University

Product Designer

• Define, articulate and collaborate on the UX strategy with subject matter experts on the team and across ASU.
• Manage escalations, monitor student feedback and pain points, analyze issues and design long-term solutions.
• Monitor, analyze and report on product KPIs regularly to create baselines and improvements toward exceeding goals.
• Prioritize and maintain product/UX roadmaps, providing value to students and staff through solutions that solve problems and help them achieve their goals.
• Manage product operations, including user stories, acceptance criteria, persona creation, student journeys, by facilitating design sessions and other methodologies.
• Evaluate opportunities to incorporate AI and automation into enrollment products and workflows.
• Stay current on AI tools, platforms, and capabilities relevant to higher education enrollment; bring forward recommendations for adoption where appropriate.
• Conduct competitive and market research to surface risks and opportunities for new product strategies.
• Create processes that streamline efficiencies across teams on communication, feedback, collaboration, reporting, tracking and handoffs.
• Translate strategy into detailed requirements by working with content, design, development, research, and data teams.
• Independently lead design thinking workshops (whiteboarding activities, design thinking workshops, flow diagrams, user journeys, etc.).
• Assume or coordinate other duties or projects as assigned or directed.

UX Product Manager, AI

Analyst

• Support W. P. Carey School of Business Human Resources function as a subject-matter expert in staff and student job architecture, classification, and compensation analysis.
• Develop, refine, and institutionalize ASU’s job architecture framework.
• Analyze and revise job descriptions, mapping positions to ASU job profiles.
• Establish consistent classification practices under the guidance of the W. P. Carey Director of Human Resources.
• Conduct internal compensation analyses and develop recurring classification and compensation reports to support HR processes.
• Partner with hiring managers to support recruitment processes including job postings and coordination of requisitions.
• Deliver trainings and workshops to promote compensation-related skills development.

Senior Compensation Analyst

Financial Planning and Analysis

• Collects and reviews financial aid documents for completeness, accuracy, and consistency of data from FAFSA, federal tax returns, financial aid transcripts, and other verification documents.
• Requests additional information regarding incomplete or inconsistent applications.
• Answers questions, inquiries, or requests of students and staff regarding financial aid eligibility and awards.
• Works as a liaison between staff and students to ensure optimal student experience and processing times.
• Serves as part of a support team for online students.
• Manages outbound call/ text/email campaigns as instructed by the Lead to ensure financial aid file completion.
• Proactively partners with the FASS team to escalate students requiring tier 2 assistance.
• Follows up on document/student action requests as directed by Lead to ensure accurate, timely receipt of financial aid information.
• Assumes or coordinates other duties or projects as assigned or directed.

Financial Intake Specialist

Account Manager

• Serve as a bridge between ASU Career Services and academic colleges in the development of career-focused programs and engagement for our diverse population of students.
• Collaborate with the ASU community by building relationships internally and externally, leveraging technology tools, networking, and understanding employer hiring practices.
• Research to understand the needs of students and develop programs or resources to meet those needs.
• Design and facilitate programs and initiatives focused on student career development and professional success; including but not limited to alumni and employer panels and networking events.
• Create strategies for increasing student engagement in career events and resources using data and metrics along with input from faculty, staff, and industry experts.
• Conduct ongoing research through benchmarking peer institutions, connecting with professional associations, and participating in career and professional development conferences to understand and provide information about post-graduation opportunities for students.

Career Coordinator – Partnerships, Programs

Accountant

• Perform specialized Accounts Payable processes including but not limited to wire payments, check cancellations and reissues, check deposits.
• Obtaining, analyzing and verifying bank information for wire payments.
• Utilize OCR technologies to review, audit, and process a high volume of invoices and expense reimbursements through ASU’s financial management system, ensuring adherence to established financial policies and procedures.
• Utilize AI-enabled SmartBot to automate monitoring and responding to communications from the shared AP email box.
• Manage Accounts Payable Wire shared email box, ensuring timely resolution of requests and issues.
• Prepare and maintain recurring financial and operational reports.
• Provide exceptional customer service to internal departments and external suppliers.
• Perform additional duties and special projects as assigned.

Accountant Associate

Project Manager

• Supports and instructs those served by the department with complex queries
• Applies specialized knowledge of multiple standards, policies and procedures
• Maintains accurate and detailed records
• Facilitates regional collaboration among K-12, higher education, and employers to promote cross-sector collaboration and sharing of promising practices
• Identifies, initiates, and sustains partnerships with K-12 districts and charter schools, institutions of higher education, and employers in their region
• Identifies and implements partnerships between K-12, higher education, and employers that expand career exploration, work-based learning, and early college coursework opportunities for all students
• Coordinates regional efforts and opportunities with national, statewide, and regional workforce development officials, economic development organizations, and community-based organizations
• Supports strategic planning, goal setting, and progress monitoring of metrics and goals aligned to statewide and regional pathways strategic plans
• Tracks career-connected pathways milestones and deliverables for the region
• Collects data on key career-connected pathways outcomes in the region, prepares project status reports, and drafts relevant grant reports
• Develops and implements strong communication systems to ensure that regional and school-level leaders have the knowledge, tools, and information to implement and sustain robust career-connected pathways
• Plans and coordinates visits for key leaders in the region to showcase promising practices within school districts, higher education institutions, and industry partners
• Supports specific grant-funded statewide and regional college- and career-connected pathways projects as needed
• Represents CFA in key regional events, meetings, and community initiatives

Project Manager, College & Career Pathways

Accounting Manager

• Perform a variety of accounting and customer service functions that require initiative, accuracy, and independent judgment
• Support the goals and objectives of the Financial Services unit
• Utilize OCR technologies to review, audit, and process a high volume of invoices and expense reimbursements
• Utilize AI-enabled SmartBots to automate monitoring and responding to communications from the shared AP email box
• Conduct monthly research and reconciliation of supplier statements
• Respond to inquiries via email and telephone promptly and professionally
• Assist in managing the Accounts Payable email box
• Prepare and maintain recurring financial and operational reports
• Provide exceptional customer service to internal departments and external suppliers

Accounting Specialist

Program Manager

• Supports and instructs those served by the department with complex queries, applies specialized knowledge of multiple standards, policies and procedures, and maintains accurate and detailed records.
• Administer and maintain Hub-wide systems, including Airtable databases used for applications, participant tracking, mentor directories, surveys, and reporting.
• Manage application workflows, ensure data integrity, and maintain ongoing survey and program data to support program evaluation and reporting.
• Support the facilitation of workshops, trainings, or other programmatic support mechanisms.
• Work closely with university grant administration and the Office of the Executive Vice President and University Provost Finance and Operations team to submit and process related expenses for Hub-led cohorts, instructional stipends, travel and expense reimbursement, and other related financial transactions.
• Build and maintain relationships that strengthen coordination and collaboration and support deeper embedment within the ASU and greater Phoenix innovation ecosystem.
• Represent the NSF I-Corps Hub: Desert and Pacific Region and the Office of the Executive Vice President and University Provost by presenting at various unit, university, or partner meetings as it relates to the further dissemination of the I-Corps program.

I-Corps Hub Program Manager

Operations

• Plans, organizes and directs daily operations of a department
• Supervises, hires, trains and evaluates staff
• Manages department budget