Arizona State University

Research Analyst

• Updates, maintains, and improves data dashboards using R and related tools.
• Provides technical support for applied research projects, public health data reporting, dashboard maintenance, and data dissemination, and coordinating research-related data products, reports, and internal process improvements.
• Produces reports using VDRS/SUDORS and other project-related datasets in response to internal, partner, and stakeholder requests.
• Coordinates the development of data for special management, policy studies and/or research activities.
• Maintains the Center’s website.
• Provides bi-weekly, monthly, and quarterly departmental reports and annual progress reports for research projects.
• Develops recurring and ad hoc data summaries, tables, figures, and written summaries for project teams, Center leadership, and external partners.
• Analyzes developments in the industry; remains current regarding significant developments and/or initiatives occurring.
• Designs, coordinates, and conducts research activities and statistical studies.
• Develops and maintains databases used to generate information for management decision making and evaluation of programs.
• Links, cleans, wrangles, and summarizes multiple datasets to support research, evaluation, and reporting needs.
• Participates on project teams in special studies resulting in recommending solutions or alternatives.
• Identifies opportunities to streamline internal processes, reduce duplication of effort, improve data workflows, and increase efficiency across Center projects.
• Helps train staff in the use of departmental data processing tools.
• Creates and maintains databases utilizing various computer programming languages or user-oriented software, including Python, WordPress, Microsoft Excel, R, R Quarto, and R Shiny.
• Uses Microsoft Excel and R to organize, analyze, summarize, visualize, and report data.
• Utilizes statistical methods to analyze management problems and/or policy implications; assists evaluators in the development of measurement tools.
• Applies basic statistical and data analysis techniques to support research, evaluation, public health surveillance, and violence-prevention projects.
• Performs independent studies, internet and library searches on relevant subjects.
• Generates and executes ideas for data dissemination products, including briefs, dashboards, reports, data summaries, visualizations, and other products designed for both technical and non-technical audiences.
• Writes about technical subject matter for academic, practitioner, policy, and general audiences.
• Makes recommendations to management, public/private sector representatives, and external constituencies.
• May assist university departments by providing information for operational and strategic plans, or accreditation reviews.
• Establishes and maintains office-based technology systems to aid in the effective administration of projects and activities.
• May perform or assist in the delivery of presentations, write articles and technical reports.

3D Artist

• Responsible for advancing the university's public image and reputation through intermediate to complex media engagement and outreach activities.
• Create cutting-edge, animated educational products and solutions.
• Use emerging technology tools and artificial intelligence to create new story-driven experiences.
• Work on a team to create high-quality key-frame animations.
• Manage timing and spatial layouts within Maya and Unity.
• Build interactive mock-ups and prototypes to test gameplay and narrative concepts.
• Develop high-quality key-frame animations using Maya.
• Manage technical 3D development and implementation within the Unity engine.
• Partner with the Lead Animator and production teams to meet project milestones.
• Interpret and execute creative feedback from leadership and project stakeholders.
• Identify technical constraints and provide feasibility recommendations for complex VR scenes.
• Work in a high-speed iterative environment to refine animation concepts.
• Mentor student workers to foster professional growth.

3D Animator, Virtual Reality

Operations

• Serve as a key member of the department leadership team and contribute to operational planning, strategic initiatives, and organizational decision-making.
• Oversee the day-to-day administrative operations of the department, ensuring effective coordination across finance, HR, academic operations, and research administration functions.
• Lead operational planning efforts and identify opportunities to improve processes, workflows, communication, and service delivery.
• Develop, implement, and maintain operational procedures, internal controls, and administrative best practices.
• Foster a collaborative, customer service-focused, and solutions-oriented work environment that supports faculty, staff, students, and research personnel.
• Independently manage complex operational issues while exercising sound judgment, discretion, and professionalism.
• Oversee departmental financial operations including budgeting, forecasting, reconciliations, financial reporting, and fiscal monitoring.
• Develop and manage state, local, designated, gift, and research-related budgets in compliance with university, state, and sponsor regulations.
• Monitor expenditures and financial activity to ensure fiscal responsibility, compliance, and alignment with departmental priorities.
• Prepare financial analyses, projections, and reports to support operational and strategic decision-making.
• Oversee purchasing, travel, reimbursements, contracts, and related business operations activities.
• Coordinate audit preparation activities and maintain documentation supporting financial and operational compliance.
• Oversee departmental HR operations including recruitment, hiring, onboarding, payroll, employee relations, and personnel transactions.
• Manage academic personnel processes including faculty appointments, evaluations, promotion and tenure support, summer salary administration, and related faculty affairs activities.
• Provide guidance and interpretation regarding university policies, procedures, and employment regulations.
• Supervise, mentor, and develop a team of six staff members while promoting accountability, collaboration, professional development, and cross-functional support.
• Establish clear operational expectations and ensure timely, accurate, and customer-focused service delivery.
• Support operational activities related to undergraduate and graduate academic programs.
• Coordinate with department leadership regarding instructional staffing, teaching appointments, and operational support for academic initiatives.
• Assist with operational planning and implementation related to course scheduling, instructional support, and student employment processes.
• Provide operational oversight and leadership for the department’s post-award research administration and sponsored project support functions.
• Supervise and support professional staff responsible for post-award financial management, compliance monitoring, and sponsored project administration.
• Partner with faculty, research staff, and university research administration offices including ORSPA and KE to support effective research operations and compliance.
• Monitor departmental research administration processes to ensure financial accuracy, regulatory compliance, timely reporting, and effective internal controls.
• Support the development and implementation of tools, procedures, and operational improvements that strengthen research administration effectiveness and service delivery.
• Assist in resolving complex research administration and compliance issues while ensuring alignment with university and sponsor requirements.

Assistant Director of Operations

Support Engineer

• Assists with technical troubleshooting and documentation for customers in order to support the mission of the institution through technology.
• The specialist will provide endpoint support to the Army's faculty, staff, and students, leveraging both hardware and software solutions.
• Extending support to our broader community, ensuring that all members receive the necessary technical assistance for their academic and professional endeavors.
• Actively participate in relevant meetings, ensuring critical information is accurately communicated to the team.
• Collaborate with the Knowledge Manager to facilitate the timely update of our knowledge base articles, enhancing our collective expertise and support capabilities.
• Respond promptly to all contact inquiries, assessing and addressing their needs with empathy and efficiency.
• Capacity to escalate complex or unresolved issues to Tier 2 support or other specialized teams while providing thorough documentation and context.
• Communicating effectively with both technical and nontechnical customers - written and verbal.
• Receives, monitors, responds to, and updates ticketing tracking system, other technologies to document and track support services work in accordance with established policy through phone, email, and chat.
• Installing software and establishing a connection to network(s) in accordance with specified standards.
• Troubleshoots hardware and software problems by performing a variety of diagnostic procedures to identify appropriate corrective measures.
• Provides software application assistance to end users as requested.
• Replicates errors; resets computers and printers.
• Creates, updates, and maintains technical documentation for use within the group as well as outside entities.
• The ability to quickly analyze problems, identify root causes, and provide appropriate solutions is critical.
• Participates in and contributes to scheduled and ad-hoc training.
• Performs other related duties as assigned.
• Take responsibility for fostering culture, advancing our values, and championing engagement in all its forms.
• Collaborate across teams and actively participate in ET/ASU events and programs.
• Leverage AI in routine tasks and contribute ideas for using AI to improve the unit’s efficiency and overall performance.

Customer Service Specialist – Army IT Support Technician

Recruitment

• Connect with prospective students using phone, email, face-to-face, and community outreach
• Provide detailed information regarding graduate business programs
• Attend education and career fairs and other networking events
• Design and execute recruitment events both virtually and in person

Graduate Programs Student Recruiter

• Monitors outreach/recruitment plans based on enrollment goals.
• Organizes events and develops partnerships with external community-based organizations.
• Represents the institution to prospective students.
• Qualifies prospective students according to given program criteria.
• Helps prospective students through the application process.
• Maintains communication with admitted students to retain interest in the programs.
• Works collaboratively with the Student Success team and other departments.
• Coordinates and supports events, both on and off campus, that advance Thunderbird’s degrees presence.
• Builds meaningful connections and inspires prospective students to take action.

Business Operations

• Manage financial and administrative operations
• Oversee budgeting and financial analysis
• Prepare reports for leadership decision-making

Business Operations Manager

Sales

• Supports and instructs those served by the department with routine queries, applies fundamental knowledge of multiple standards, policies and procedures, and maintains accurate and detailed records.
• Coordinate and execute Professional Sales Program events, including two large multi-university sales competitions annually.
• Develop and manage detailed event timelines and logistics involving students, faculty, corporate partners, and external participants.
• Arrange facilities, catering, materials, travel, lodging, and technology needs.
• Serve as on-site event coordinator, overseeing setup, vendor communication, registration processes, and real-time troubleshooting to ensure seamless execution.
• Monitor and track event budgets and related expenses.
• Coordinate communications and logistics for corporate partners, advisory board members, sponsors, and guest speakers.
• Maintain professional relationships with internal and external stakeholders.
• Assist with marketing and promotional efforts, including website updates, social media coordination, and preparation of program and event materials.
• Process and track event-related invoices, sponsorship payments, awards, and financial documentation in accordance with university policies.
• Maintain organized electronic and physical records, databases, and reporting systems.

Sales Program Coordinator

Community Manager

• Manages college-wide residential life communities to include development, implementation, and management of operations strategies.
• Community Directors engage in the management of residential communities and are also responsible for activating a First Year Residential College or Second Year and Beyond Experience for our live-on communities.
• Cultivate an environment that prioritizes community building, wellbeing, and skill development as a part of the live-on experience.
• Facilitate relationships with ASU academic colleges to build a successful Residential College platform where students can thrive and translate skills from their classroom to their living environment.
• Professionally represent department/program.
• Supervise students and/or professional level staff.
• Manage crisis situations and student behavioral issues and provide resources on wrap-around support.
• Research, develop, implement and assess programs.
• Develop and deliver presentations to groups/stakeholders inside and outside of the university.
• Use critical thinking to make decisions and/or analyze data.
• Communicate effectively to perform essential duties.
• Travel throughout campus for meetings or events, regardless of the weather.
• Live in university provided residence hall apartment.
• Use computers effectively - including inputting, reviewing and retrieving information, extended periods of viewing screen, using mouse and keyboard, and sitting.
• Sit or stand for prolonged periods of time.

Community Director

Compliance

• Connects students to a variety of academic, professional, and personal support services
• Monitors student and faculty compliance for select Edson College programs
• Proactively communicates with students and faculty regarding compliance issues
• Develops resources to guide the compliance process

Compliance and Clinical Placement Specialist

Business Intelligence Developer

• Support the development and maintenance of business intelligence solutions
• Write SQL queries to extract, integrate, and analyze data
• Learn and manage ELT workflows using data preparation tools
• Develop expertise in data definitions and metadata
• Assist in exploring AI technologies and emerging analytics platforms

Business Intelligence Analyst

Customer Support

• Connects students to academic, professional, and personal support services
• Supports enrollment goals on the recruitment team through graduate admission processing
• Reviews graduate admission materials and provides support for recruitment initiatives
• Responsible for maintaining graduate admission data and generating reports
• Develops and maintains supplemental applications for graduate programs
• Utilizes Salesforce to track interactions with prospective and current students
• Actively participates in recruitment efforts and provides office coverage as assigned

Senior Student Support Specialist

Producer

• Attend signature events to capture photo and video content
• Produce short-form vertical video for social media
• Conduct on-site interviews with speakers and students
• Transform long-form talks into compelling clips
• Collaborate with writers and designers on multimedia content

Multimedia Producer

User Researcher

• Own the design, implementation, governance, and continuous improvement of the systems and AI-enabled workflows that power the UX research lifecycle, ensuring they are scalable, ethical, measurable, and researcher-centered.
• Design, implement, and maintain tool integrations and automations across the full research lifecycle (intake → study execution → repository → retrieval).
• Create and maintain standardized research operating components (intake forms, study templates, tagging systems, reporting scaffolds, and reusable insight frameworks).
• Build and enforce repository architecture, taxonomies, and knowledge management structures that make insights discoverable and reusable.
• Define approved AI use cases for the research team and maintain prompt libraries, documentation standards, and QA frameworks.
• Implement AI-assisted workflows that accelerate preparation, synthesis, and documentation while preserving human-led interpretation.
• Ensure AI systems and workflows align with research ethics, data privacy standards, and auditability requirements.
• Evaluate AI tools and research systems through structured experimentation and ongoing UX research.
• Conduct generative and evaluative research to understand user needs, behaviors, and motivations using qualitative and quantitative methods.
• Develop research plans, screeners, discussion guides, and success metrics aligned to product and systems goals.
• Facilitate remote and in-person research sessions, including interviews, usability testing, workshops, and evaluative studies.
• Analyze and synthesize findings into clear, actionable insights.
• Deliver executive-ready reports, dashboards, and insight summaries tailored to stakeholders.
• Partner with product managers, designers, engineers, and analysts to inform direction and validate decisions.

UX Researcher, Systems & AI Enablement

• Assists with technical troubleshooting and documentation for customers in order to support the mission of the institution through technology
• Receives, monitors, responds to, and updates ticketing tracking system, other technologies to document and track support services work in accordance with established policy through phone, email, and chat
• Respond promptly to all contact inquiries, assessing and addressing their needs with empathy and efficiency
• Escalate complex issues as necessary, ensuring all concerns are directed to the appropriate channels for resolution, thereby maintaining high standards of service and support
• Communicating effectively with both technical and nontechnical customers - written and verbal
• Installing software and establishing a connection to network(s) in accordance with specified standards
• Troubleshoots hardware and software problems by performing a variety of diagnostic procedures to identify appropriate corrective measures
• Provides software application assistance to end users as requested
• Replicates errors; re-sets computers and printers
• Creates, updates, and maintains technical documentation for use within the group as well as outside entities
• Participates in and contributes to scheduled and ad-hoc training
• Performs other related duties as assigned

Research Analyst

3D Animator, Virtual Reality

Assistant Director of Operations

Customer Service Specialist – Army IT Support Technician

Graduate Programs Student Recruiter

Graduate Programs Student Recruiter

Business Operations Manager

Sales Program Coordinator

Community Director

Compliance and Clinical Placement Specialist

Business Intelligence Analyst

Senior Student Support Specialist

Multimedia Producer

UX Researcher, Systems & AI Enablement

Customer Service Specialist – IT Support Technician