Salesforce AI Engineer

Arizona State University

Salesforce AI Engineer developing and maintaining AI-powered solutions for ASU EdPlus. Leading projects in Salesforce ecosystem and intelligent automation with a focus on student engagement.

Posted 7/11/2026full-timeScottsdale • Arizona • 🇺🇸 United StatesMid-LevelSenior💰 $100,000 - $120,000 per yearWebsite

Tech Stack

Tools & technologies

AzureCloudJenkinsSOAP

About the role

Key responsibilities & impact

Design, develop, deploy, and maintain AI-powered solutions within the Salesforce ecosystem.
Build and configure autonomous AI agents using Salesforce Agentforce.
Develop and maintain Agent Actions that enable agents to perform complex business operations and orchestrate workflows.
Create, optimize, and ground prompt templates for Large Language Model (LLM)-based interactions.
Design and implement AI-assisted coaching workflows and intelligent automation solutions.
Develop Apex classes, Lightning Web Components (LWC), Flows, and APIs that support AI-driven business processes.
Build sophisticated engagement-based workflow automation and personalized outreach journeys.
Integrate Agentforce solutions with Salesforce data models, external systems, APIs, and enterprise services.
Configure and maintain Retrieval-Augmented Generation (RAG) and grounding strategies for AI accuracy and contextual relevance.
Collaborate with stakeholders to identify automation opportunities and translate business requirements into scalable AI solutions.
Configure and support CI/CD pipelines and Git-based deployment workflows.
Work with MCP servers and AI-assisted development tooling to improve engineering productivity and accelerate delivery.
Monitor AI solution performance, prompt effectiveness, agent behavior, and operational reliability.
Ensure AI solutions adhere to enterprise security, compliance, governance, and responsible AI standards.
Participate in architecture reviews, sprint planning, release management, and Agile ceremonies.
Create and maintain technical documentation related to AI workflows, prompt engineering, integrations, and deployment processes.

Requirements

What you’ll need

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field
More than four years of Salesforce development experience and more than two years of experience developing AI-enabled or intelligent automation solutions
Strong hands-on experience with Salesforce Agentforce, Agent Actions, Prompt Builder / Prompt Templates, Apex, Lightning Web Components (LWC), Salesforce Flow, SOQL/SOSL, and Salesforce APIs
Experience designing and deploying autonomous or semi-autonomous AI agents, AI copilots, conversational AI systems, or intelligent workflow orchestration platforms
Experience with prompt engineering, grounding techniques, Retrieval-Augmented Generation (RAG), and integrating AI services or LLM-powered workflows into enterprise applications
Experience working with Salesforce Sales Cloud, Service Cloud, Education Cloud, Einstein AI, AI Cloud, Prompt Builder, and Data Cloud
Strong experience with Git-based version control systems such as GitHub or BitBucket, along with CI/CD pipeline configuration and Salesforce DevOps tools including Salesforce DX, GitHub Actions, Azure DevOps, Jenkins, Gearset, or Copado
Experience integrating external systems using REST/SOAP APIs, external integrations, vector databases, semantic search technologies, and asynchronous/event-driven architectures
Experience using MCP-based developer tooling and AI-assisted coding platforms including Claude Code, Codex, GitHub Copilot, Salesforce MCP Servers, and related AI engineering tools
Strong understanding of Salesforce security architecture, governance, and enterprise-scale implementations
Excellent analytical, troubleshooting, communication, and collaboration skills
Salesforce AI Specialist and/or Platform Developer certifications preferred.
Describe your experience building complex logic in Salesforce Flow or Apex specifically to trigger external actions or AI responses
How do you handle “grounding” or ensuring data accuracy within a prompt?

Benefits

Comp & perks

Healthcare
Financial Security
Retirement
Family Resources
Tuition Reduction (Eligible ASU Employee, their dependents and spouse.)
Discounts

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

ApexLightning Web Components (LWC)Salesforce FlowSOQL/SOSLSalesforce APIsRetrieval-Augmented Generation (RAG)Prompt BuilderAgentforceAI Workflow OrchestrationIntegration with REST/SOAP APIs

Soft Skills

Analytical SkillsTroubleshootingCommunicationCollaboration

Certifications

Salesforce AI SpecialistSalesforce Platform Developer