Arc'teryx Equipment

Director

• Define, own, and activate the global commercial strategy for the Veilance product line
• Oversee all commercial channels: Ecommerce, Wholesale, and Retail to ensure a cohesive, high-performing marketplace approach
• Partner closely with the Veilance General Manager to translate long-term brand and business strategy into marketplace execution
• Collaborate with the Veilance Merchandising team to align product, distribution, and marketplace priorities
• Partner with Regional General Managers (NAM, EMEA, APAC, China) and channel leaders to drive in-market business results
• Provide global frameworks, direction, and programs that enable regions to deliver sustainable growth and profitability
• Lead a small, high-impact team; build, lead, and mentor team members to execute global commercial strategies
• Drive global alignment across channels and regions and design a best-in-class Veilance sales program
• Build and manage key global partnerships and guide pricing strategies, program terms, and account management support
• Use ecommerce forecasts to inform inventory buys, performance marketing budgets, and capacity planning
• Represent Veilance collections at cross-functional stage gate and go-to-market milestones
• Drive achievement of monthly/quarterly sales objectives and optimize growth across channels
• Manage budgets for effective resource allocation, forecasting, and profitability
• Ensure on-time delivery of all commercial accountabilities within the Innovation to Customer (I2C) calendar
• Partner with Demand Planning and Supply Chain to align seasonal forecasts with revenue goals and inventory risk
• Lead customer feedback loops, market trend analysis, and competitive insights to inform product planning
• Travel internationally for trade shows, strategic account visits, and business development opportunities

Director, Global Marketplace

Supply Chain

• Develop and implement training and change enablement strategies and plans supporting End to End Planning transformation
• Lead design, development, implementation, evaluation, and ongoing improvement of training programs for global rollout and sustainment of a new advanced planning system
• Drive End to End Planning training and change enablement initiatives across multiple business areas, particularly Supply Chain and Merchandising
• Define business user roles and complete regional and global role-to-position maps
• Collaborate with business leaders to guide development and execution of change initiatives related to End to End Planning
• Ensure training and change enablement activities are integrated into project plans and lead their implementation considering interdependencies and timing
• Assess change impact by identifying stakeholders, determining change readiness, and conducting analyses
• Assess training and readiness needs, build and deploy role-based training, and implement design and delivery of appropriate solutions
• Own creation and delivery of training and change communications
• Partner with business leaders and system integration partners in design and definition of organizational structures and roles
• Lead, coach, and engage support for change sponsors, agents, and champions
• Establish key metrics to measure success and monitor change progress
• Enhance individual and organizational readiness to drive sustained growth and adaptability
• Enable change by leveraging internal resources and ensuring alignment to strategic objectives

Manager, Change Management – Supply Chain

Events

• You are the face of the brand on the retail floor, delivering an unforgettable experience to our guests
• Delivering a best-in-class brand experience to our guests through sharing technical product knowledge and supporting with problem solving
• Building a strong understanding of our products and seamlessly weaving this information into guest interactions in an authentic way
• Championing Arc’teryx as a brand ambassador both in-store and in the community
• Developing your passions both in and out of the store with the support of the team
• Supporting in elevating the guest experience by working with the store leadership team on projects and brand initiatives
• Providing feedback on merchandising and in-store experience to help drive sales
• Maintaining an open, collaborative relationship with your team and store leadership
• Supporting with and participating in various store tasks as assigned by the leadership team
• Answering store phones and responding to voicemails and store emails; occasionally responding on the Epicenter social media channels
• Utilizing the Point-of-Sale system to accurately and efficiently process guest transactions, including warranties, Used Gear trade-ins, purchases, and returns
• Receiving and unpacking boxes for inventory as required (boxes can weigh 5 - 30 lbs)

Product Guide

Bilingual

• Deliver a best-in-class brand experience to guests by sharing technical product knowledge and supporting problem solving
• Build and maintain strong product understanding and incorporate into guest interactions
• Act as a brand ambassador in-store and within the community
• Develop personal and professional passions with team support
• Support store leadership with projects and brand initiatives to elevate guest experience
• Provide feedback on merchandising and in-store experience to drive sales
• Maintain collaborative relationships with team and store leadership
• Perform store tasks: answer phones, respond to emails/voicemails, and occasionally manage Epicenter social channels
• Utilize POS system to accurately process guest transactions, warranties, used gear trade-ins, purchases, and returns
• Receive and unpack inventory boxes (5–30 lbs)
• Participate in and support various store duties as assigned by leadership

Product Guide, Seasonal, Bilingual – English/Mandarin

• Deliver a best-in-class brand experience to guests through sharing technical product knowledge and supporting problem solving
• Build a strong understanding of Arc’teryx products and integrate product information into guest interactions
• Champion Arc’teryx as a brand ambassador both in-store and in the community
• Support store leadership on projects and brand initiatives to elevate guest experience
• Provide feedback on merchandising and in-store experience to help drive sales
• Maintain collaborative relationships with team and store leadership and participate in store tasks as assigned
• Answer store phones and respond to voicemails and store emails; occasionally respond on Epicenter social media channels
• Utilize Point-of-Sale system to accurately process transactions, warranties, Used Gear trade-ins, purchases, and returns
• Receive and unpack boxes for inventory as required (boxes can weigh 5 - 30 lbs)

Product Guide – Seasonal, Bilingual, English/Mandarin

Manager

• Lead a team in alignment with the Arc’teryx Vision, Purpose and Values
• Lead and support oversight and leadership of the floor including the five pillars of the business (experience, product, community operations and people)
• Support and lead training and coaching of a high performing team through the Arc’teryx Guest Journey and commitment to best-in-class guest experience
• Lead by example, coach in the moment, and empower the team to self-lead through development plans and training opportunities
• Identify and develop a store leadership talent pipeline in partnership with your Store Manager
• Oversee the entire employee experience from onboarding through offboarding (hiring, training, developing, performance management, and termination)
• Commit to and deliver on bold objectives both in store and in the community
• Build brand presence and guest loyalty by upholding company mission and values
• Champion floor leadership and exceptional guest experience by leading from the floor 5 days a week
• Empower your team to use their best judgement in all guest service matters
• Support the Store Manager in all store operations, with areas of focus assigned by the Store Manager
• Collaborate with Store Manager and Community Marketing Manager to execute store events that support the company mission, drive traffic, and increase community involvement
• Partner with Store Manager to evaluate team needs quarterly to ensure staffing and team development support the business
• Execute responsibilities of the Product Guide and Lead as needed

Assistant Store Manager

• Leading a team in alignment with the Arc’teryx Vision, Purpose and Values
• Leading and supporting the oversight and leadership of the floor which includes the five pillars of the business (experience, product, community operations and people)
• Supporting and leading the training and coaching of a high performing team through the lens of the Arc’teryx Guest Journey and our commitment to best-in-class guest experience
• Leading by example, coaching in the moment, and empowering the team to self-lead through all development plans and training opportunities
• Identifying and developing a store leadership talent pipeline in partnership with your Store Manager
• Overseeing the entire employee experience from onboarding through offboarding (hiring, training, developing, performance management, and termination)
• Committing to, and delivering on, bold objectives both in store and in the community
• Building brand presence and guest loyalty by upholding the company mission and values
• Championing floor leadership and exceptional guest experience by leading from the floor 5 days of the week
• Empowering your team to use their best judgement in all guest service matters
• Supporting the Store Manager in all store operations and collaborating to execute store events that support the community mission, drive traffic, and increase community involvement
• Partnering with the Store Manager to evaluate team needs quarterly to ensure staffing and team development are supporting the business now and for the future
• Performing responsibilities of the Product Guide and Lead as needed

Designer

• As aSenior Innovation Manager, Global Footwear Design, you partner cross-functionally to support centralizing Footwear innovation work as a representative of Footwear Design. You create and coordinate design work for advanced Footwear projects, overseeing timelines and roadmaps to support cross-functional inline partners and to deliver specific method, product, performance and experience innovations
• You contribute to the design creative direction for Arc’teryx Footwear, across platforms, products, and projects that enable the mountain athlete. You create new space in technical footwear solutions; driving innovation, sustainability, and articulating the collective Footwear Design vision that exceeds our athlete’s evolving needs
• This role is based out of our Portland office and is expected to be performed on site
• Meet your future team: The Arc’teryx Footwear team creates innovative, beautiful product that exceeds the core mountain athlete’s needs in the outdoors. We are builders, problem solvers and passionate outdoor enthusiasts. Fueled by curiosity, we take an immersive approach to identifying our athlete’s needs then build, test, and validate products that solve for real functional challenges. We are a passionate collective with a focus on collaborative teamwork and our vision is to redefine the industry.

Senior Innovation Manager, Global Footwear Design

Software Engineer

• Developing and validating high performance trim materials and technologies for our long-range circular roadmap; meeting the highest quality standards within alignment to our Supply Chain strategy
• Utilizing your resourcefulness when faced with supply chain limitations and communicating effectively to leadership
• Providing technical expertise to Design and Product teams on trim manufacturing and performance, as well as supplier capabilities
• Communicating clearly and concisely with internal and external partners to shepherd decision making and deliver on time
• Ensuring new developments follow our circular material guidelines to meet sustainability targets
• Maintaining organization and accuracy within digital work spaces
• Building and strengthening mill partnerships within our supply chain and leveraging capabilities to meet material specifications
• Communicating material development status and updates to leadership
• Initiating and informing seasonal wear testing, in partnership with our wear test team within RM pre-season calendar timelines
• Operating and training on in-house lab equipment to record and inform performance attributes and test results
• Researching advanced technology and manufacturing opportunities
• Optimizing the circular toolbox through consolidation efforts
• Solutioning for advanced, longer lead time developments
• Contributing to fabric trademark and franchise opportunities
• You have 3+ years of industry experience related to materials and trims
• You have a degree or diploma in Materials Science, Textile Technology, Product or Textile Design, or the equivalent industry experience
• You have a working knowledge of the design and development process from inception through to final adoption
• You have an extensive knowledge of materials and construction
• You have a thorough understanding of trims and textile manufacturing, including dying, finishing, printing, molding, etc.
• You have previous materials laboratory testing experience
• You effectively balance autonomy and collaboration with multiple teams
• You partner effectively with diverse networks of internal and external cultures and teams
• You have strong organizational skills with the ability to balance multiple tasks within tight deadlines
• You are able to travel internationally, as required
• You have strong verbal and written communication skills
• You are proficient in the use of Microsoft Office and PLM systems
• You have the physical ability to handle small boxes and rolls of fabric, etc.
• You remain highly flexible and adaptable when faced with ambiguity
• You inspire breakthrough thinking and continuous improvement
• You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right

Director, Global Marketplace

Manager, Change Management – Supply Chain

Product Guide

Product Guide, Seasonal, Bilingual – English/Mandarin

Product Guide – Seasonal, Bilingual, English/Mandarin

Assistant Store Manager

Assistant Store Manager

Senior Innovation Manager, Global Footwear Design

Materials Developer 2 - Trims