Aramark

Human Resources

• 协助人力资源经理维护档案
• 确保遵循适用的劳动法和法规
• 创建和实施HR流程，维护员工激励程序

Student Worker – Human Resource

Director

• The Food Service Manager is responsible for developing and implementing dining solutions to meet customer needs and tastes.
• Oversees and manages dining operations where customers order prepared foods from a menu.
• Use Aramark's coaching model to engage and develop team members to their fullest potential.
• Reward and recognize employees.
• Ensure individual and team performance meets objectives and client expectations.
• Plan and lead daily team briefings.
• Ensure safety and sanitation standards in all operations.
• Identify client needs and communicate operational progress.
• Ensure the completion and maintenance of P&L statements.
• Deliver client and company financial targets.
• Bring value through efficient operations, appropriate cost controls, and profit management.
• Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives.
• Ensure entire team is trained and able to implement.
• Supervise team regarding production, quality and control.
• Maintain a safe and healthy environment for clients, customers and employees.
• Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour.

Assistant Food Service Director

• develop and execute dining solutions to meet customer needs
• oversee and manage dining operations where customers order prepared foods from a menu
• lead, mentor, engage and develop teams
• ensure food services connect to the Executional Framework
• coach employees on execution
• ensure safety and sanitation standards
• manage budget including cost controls regarding food, beverage, and labor
• maintain records to comply with ARAMARK, government and accrediting agency standards

Food Service Director

Manager

• Oversee daily food production in a secure correctional facility
• Ensure safe, efficient, and compliant meal service for the incarcerated population
• Manage large-scale kitchen operations
• Supervise staff and incarcerated workers
• Maintain strict food safety and security standards
• Control inventory and costs
• Ensure menus meet nutritional requirements
• Follow facility, state, and federal regulations

Food Service Manager

• planning, administering, and directing all unit activities related to facility maintenance and engineering services
• compliance with the standards established by Aramark, regulatory agencies and client
• leads, mentors, engages and develops teams to enhance their contributions
• develops and maintains effective client and customer rapport

Senior Maintenance Manager

• Overall ownership and accountability of operational management and financial performance of the unit
• Coach employees by creating a shared understanding about what needs to be achieved and how it is to be achieved
• Reward and recognize employees
• Identify and engage top talent and develop team members to their fullest potential within the organization
• Plan and lead team management meetings
• Ensure safety and sanitation standards in all operations
• Establish and maintain effective client and customer rapport for a mutually beneficial business relationship
• Identify client needs and communicate operational progress
• Deliver and model WEST as the foundation for delivering excellent customer service
• Facilitate and support new business and retention activities
• Develop program (facilities, custodial, energy, grounds or maintenance) to meet client and customer demands and specifications
• Build revenue and manage budget which includes cost controls with regard to labor, supply, and inventory
• Ensure the completion and maintenance of financial statements relative to the department
• Oversight and responsibility to deliver client and company financial targets
• Implement and maintain GM agenda for both labor and total quality management requirements
• Create value through efficient operations, appropriate cost controls, and profit management
• Ensure consistent application of Aramark’s operating standards and processes (Operational Excellence) with particular focus on efficiencies in sustainability efforts to reduce energy consumption and labor productivity standards

Evening EVS Manager

Sales

• Meet sales expectations and promote overall route growth, service agreement renewal, and customer retention to enhance the profitability of the market center.
• Identify opportunities to solicit new business and increase business revenue through selling new items to current customers and obtaining new accounts.
• Establish and maintain effective and respectful relationships with customers and provide outstanding customer service by having an account ownership mentality.
• Focus on account retention and seek opportunities to improve the account by being the first/primary responder to all customer issues and opportunities.
• Ensure products are loaded/unloaded in a safe manner, proper items and quantities of merchandise are delivered on their regularly scheduled day, merchandise is stocked, products are rotated, and all equipment is maintained and cleaned.
• Operate Company vehicles safely and courteously while following the rules of the road.
• Verify the daily preventative maintenance of the vehicle and keep the interior of the truck clean, organized, and safely maintained. Comply with all DOT requirements.
• Responsible for and respectful of both customer and Aramark assets.
• Install and maintain appropriate inventory levels at customer locations and ensure proper quality and working condition.
• Responsible for a complete and accurate accounting of all monies and products daily in accordance with established guidelines.
• Practice attentive and active listening and communicate effectively under adverse conditions through the internal/external communication process.
• Communicate with the GM, RSM, CSM, and CSA’s regarding customers and reports on pending problems, or on evidence of competitors in customer locations.

Route Sales Driver

• Cooks and prepare a variety of food according to production guidelines and standardized recipes
• Sets up workstation with all needed ingredients and equipment
• Prepares ingredients by measuring, weighing, mixing, chopping, trimming, and peeling food items
• Safely uses a variety of utensils including knives
• Operates equipment such as ovens, stoves, slicers, mixers, etc.
• Bakes, roasts, broils, steams, and uses a variety of cooking methods on meat, vegetables, and other foods
• Arranges, garnishes, and portions food according to established guidelines
• Properly stores food by adhering to food safety policies and procedures
• Cleans and sanitizes work areas, equipment, and utensils
• Maintains excellent customer service and positive demeanor towards guests, customers, clients, co-workers, etc.
• Adheres to Aramark safety policies and procedures including accurate food safety and sanitation
• Ensures security of company assets

Cook

• Develop and implement dining solutions to meet customer needs and tastes
• Oversee and manage dining operations where customers order prepared foods from a menu
• Use Aramark's coaching model to engage and develop team members
• Reward and recognize employees
• Ensure individual and team performance meets objectives and client expectations
• Plan and lead daily team briefings
• Ensure safety and sanitation standards in all operations
• Identify client needs and communicate operational progress
• Ensure completion and maintenance of P&L statements
• Deliver client and company financial targets
• Educate teams on key levers to improve margins
• Bring value through efficient operations and profit management
• Supervise team regarding production, quality, and control
• Maintain a safe and healthy environment for clients, customers, and employees
• Follow all applicable policies, rules, and regulations

Customer Support

• Provide exceptional service to customers in a professional manner.
• Handle incoming calls with the objective of one-call resolution.
• Facilitate and resolve issues with discrepancies and/or customer complaints to ensure consistent customer satisfaction.
• Responsible for auditing company service programs to ensure compliance with 100% follow-up through customer callbacks.
• Call and process electronic or telephone orders/requests.
• Maintains required departmental records, reports, and files in accordance with established policies and procedures while obtaining processes and distributing reports in a timely manner.

Customer Service Coordinator

Account Manager

• Planning and executing suppliers’ contracting initiatives
• Developing successful relationships with Avendra customers and suppliers in the lodging industry within specified geographical areas or countries in the Caribbean and Latin America.
• Showcasing keen business skills to increase customer satisfaction, program participation
• Solving problems, implementing new programs while negotiating and overseeing a portfolio of contracts
• Ensuring supplier’s spend penetration and contractual commitments
• Lead effective supplier negotiation and pricing strategy development efforts
• Build and maintain supplier relationships; hold suppliers accountable to deliver contractual commitments
• Act as the sourcing technical expert in client/customer meetings
• Ensure execution of Avendra’s strategic value proposition for the client
• Analyze customer activity to identify non-participation and drive adoption of Avendra suppliers
• Schedule customer business reviews that address client objectives
• Manage the process along with the Avendra HQ Implementation team for new customer roll-out meetings
• Partner with internal departments (Account Management, Finance, Legal, etc.) to identify ways to improve value for customers and suppliers

Territory Manager – Caribbean & Latin America

• Develop and complete catering solutions to meet customers’ needs
• Develop and maintain effective client and customer rapport
• Deliver consistent quality in planning and carrying out events
• Facilitate the delivery of prepared food built from banquet event orders
• Assist clients in planning special events and providing creative solutions to clients’ needs
• Train and direct catering employees to ensure catering and events standards are followed ensuring quality in final presentation
• Provide completed Banquet Event Orders to team and handle quality assurance with all requests
• Responsible for delivering sales, food, and labor targets and maintaining department budgets
• Responsible for execution of catering events of varied size and scope including staffing and management
• Ensure accurate reporting of all catering related revenue, expenses, and receivables
• Recruit, train, schedule, and lead Catering team
• Ensure compliance with all food, occupational and environmental safety policies

Senior Catering Services Manager

• Develop and complete catering solutions to meet customers’ needs
• Develop and maintain effective client and customer rapport
• Deliver consistent quality in planning and carrying out events
• Facilitate the delivery of prepared food and set up of events crafted from banquet event orders
• Assist clients in planning special events and providing creative solutions to clients’ needs
• Train and lead catering employees to ensure catering and event standards are followed ensuring quality in final presentation
• Provide completed Banquet Event Orders to team and provide quality assurance all requests are met prior to event
• Responsible for delivering food and labor targets
• Responsible for execution of catering events of varied size and scope including staffing and management
• Ensure accurate reporting of all catering related revenue, expenses, and receivables
• Recruit, train, schedule and develop team members
• Ensure compliance with all food, occupational, and environmental safety policies

Banquet Manager

• Provide administrative support across a range of HR processes within HR Shared Services.
• Manage onboarding activities, including all Right to Work documentation and compliance.
• Create new positions and job requisitions within the HRIS (SuccessFactors / MyWorkLife).
• Support organisational and hierarchy changes within the HRIS system.
• Work within the ServiceNow ticketing system to respond to employee and manager queries.
• Handle inbound calls and deliver efficient, customer-focused support.
• Assist with ad-hoc HR administration tasks, particularly within the Entertainment sector.
• Collaborate with cross-functional teams and contribute to a positive, team-oriented environment.

HR Coordinator

Operations

• Responsible for planning and managing a high volume, complex, multi-location dining service operation.
• Oversee all programming, scheduling, and planning for daily success according to company quality food standards.
• Manage client and community relationships, continually assessing operations.
• Develop plans to provide optimal service and drive employee and customer satisfaction.
• Build, develop, and lead a management team and staff capable of carrying out organizational objectives.
• Recommend methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
• Manage a budget in partnership with Finance and assist in the design of improvements to optimize financial performance.
• Ensure compliance with all local, state and federal regulations and codes and maintain all associated records and reports.
• Ensure compliance with Aramark's standards of operation including safety standards and Business Conduct Policy at all times.

Student Worker – Human Resource

Assistant Food Service Director

Food Service Director

Food Service Manager

Senior Maintenance Manager

Evening EVS Manager

Route Sales Driver

Cook

Food Service Manager

Customer Service Coordinator

Territory Manager – Caribbean & Latin America

Senior Catering Services Manager

Banquet Manager

HR Coordinator

Director of Operations