Director of Operations
Aramark
full-time
Posted on:
Location Type: Office
Location: Dallas • Texas • United States
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Job Level
About the role
- Responsible for planning and managing a high volume, complex, multi-location dining service operation.
- Oversee all programming, scheduling, and planning for daily success according to company quality food standards.
- Manage client and community relationships, continually assessing operations.
- Develop plans to provide optimal service and drive employee and customer satisfaction.
- Build, develop, and lead a management team and staff capable of carrying out organizational objectives.
- Recommend methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
- Manage a budget in partnership with Finance and assist in the design of improvements to optimize financial performance.
- Ensure compliance with all local, state and federal regulations and codes and maintain all associated records and reports.
- Ensure compliance with Aramark's standards of operation including safety standards and Business Conduct Policy at all times.
Requirements
- Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
- The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
- Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
- Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
- Meaningful experience in service industry, contract services, or hospitality environment.
- Proven ability leading through other managers.
- Experience in creating and managing a department budget, financial controls and analysis.
- Experience crafting product sales strategies and implementing operational programs and initiatives.
- This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing.
- This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
Benefits
- No information provided on benefits.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
budget managementfinancial controlscontractual complianceservice improvementoperational planningprogrammingschedulingsales strategiesemployee satisfactioncustomer satisfaction
Soft skills
interpersonal skillscommunication skillsleadershipentrepreneurshipclient service focusteam buildingrelationship managementproblem-solvingorganizational skillsadaptability