Director of Operations
Aramark
full-time
Posted on:
Location Type: Office
Location: Dallas • Texas • United States
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Job Level
About the role
- Responsible for planning and managing a high volume, complex, multi-location dining service operation.
- Oversee all programming, scheduling, and planning for daily success according to company quality food standards.
- Manage client and community relationships, continually assessing operations.
- Develop plans to provide optimal service and drive employee and customer satisfaction.
- Build, develop, and lead a management team and staff capable of carrying out organizational objectives.
- Recommend methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
- Manage a budget in partnership with Finance and assist in the design of improvements to optimize financial performance.
- Ensure compliance with all local, state and federal regulations and codes and maintain all associated records and reports.
- Ensure compliance with Aramark's standards of operation including safety standards and Business Conduct Policy at all times.
Requirements
- Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
- The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
- Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
- Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
- Meaningful experience in service industry, contract services, or hospitality environment.
- Proven ability leading through other managers.
- Experience in creating and managing a department budget, financial controls and analysis.
- Experience crafting product sales strategies and implementing operational programs and initiatives.
- This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing.
- This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
Benefits
- No information provided on benefits.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
budget managementfinancial controlscontractual complianceservice improvementoperational planningprogrammingschedulingsales strategiesemployee satisfactioncustomer satisfaction
Soft Skills
interpersonal skillscommunication skillsleadershipentrepreneurshipclient service focusteam buildingrelationship managementproblem-solvingorganizational skillsadaptability