apna

Inside Sales

• **Key Responsibilities:**
• 1. Lead Qualification
• * Qualify potential leads using CRM and referrals based on budget, decision-making authority,need, and timeline
• 2. Sales Cycle Management
• * Manage inbound and outbound sales efforts—track and nurture leads through CRM systems;deliver product demos or presentations.
• * Negotiate pricing and close deals; issue quotes, proposals, and contracts to clients.
• 3. Pipeline & CRM Management
• * Maintain accurate, up-to-date records of client interactions and sales activities in CRM tools.
• * Provide regular reporting and sales forecasts to management.
• 4. Collaboration & Customer Feedback
• * Coordinate with marketing to align campaigns and share market insights.
• * Relay customer feedback to product and support teams, aiding strategy refinement.
• 5. Product Knowledge & Market Awareness
• * Stay informed on products, services, pricing updates, and competitor offerings.
• * Conduct market research to identify trends and opportunities.
• 6. Post-Sales Support & Relationship Management
• * Engage in follow-ups to ensure customer satisfaction, address issues, and explore cross-sell/up-sell opportunities

Inside Sales Associate, Hindi, English Fluency