AnswersNow

Frontend Engineer

• Lead all front-end operations, including registration, benefits verification, medical documentation, and prior authorization
• Analyze root causes of rejections and edits to implement corrective actions and minimize denials
• Monitor key performance indicators (KPIs) such as clean claim rates, insurance verification accuracy, and charge lag
• Provide regular executive-level updates on credentialing performance, priorities, and operational risks
• Hire, train, and manage staff productivity, providing coaching to ensure compliance with HIPAA and payer policies
• Collaborate with clinical, back-end RCM, and billing teams to improve cash flow and revenue acceleration
• Develop SOPs and implement new IT systems to improve process efficiency

Manager – Front-End Revenue Cycle

Financial Planning and Analysis

• Lead company-wide financial strategy, including long-range planning, capital allocation, and investment prioritization
• Serve as a trusted advisor to the CEO and leadership team on growth, performance, and strategic decisions
• Own forecasting, budgeting, and financial planning, translating insights into clear recommendations and actions
• Build and scale financial infrastructure, including FP&A, accounting oversight, systems, and internal controls
• Oversee revenue cycle financial performance and unit economics, partnering cross-functionally to drive improvements
• Lead board and investor engagement, including reporting, storytelling, and fundraising support
• Ensure strong financial operations, including cash management, audits, compliance, and external partnerships
• Evaluate and support strategic initiatives, including new markets, partnerships, and M&A opportunities
• Own end-to-end payroll operations-ensuring full compliance with federal, state, and local payroll tax regulations, while partnering with HR on employee lifecycle input

Manager – Front-End Revenue Cycle

Head of Finance