AnswersNow

Cloud Engineer

• Design, build, and evolve our AWS cloud infrastructure, with a focus on reliability, scalability, and security.
• Own and improve CI/CD pipelines to support fast, safe, and repeatable deployments.
• Build and maintain ETL pipelines that ingest data from third-party vendors and internal systems into our data warehouse.
• Partner with data and product teams to ensure data is accurate, timely, and well-modeled for analytics and reporting.
• Lead initiatives around cloud security, including IAM best practices, infrastructure hardening, monitoring, and compliance support.
• Implement and maintain monitoring, logging, and alerting to protect uptime and quickly surface issues.
• Drive AWS cost optimization, identifying inefficiencies and implementing tooling, budgets, and architectural improvements.
• Collaborate closely with application engineers to improve deployment processes, system performance, and developer experience.
• Act as a technical owner for cloud systems, balancing immediate needs with long-term platform health.

Senior Cloud Engineer

Accounts Receivable

• Denial Review and Resolution: Review and resolve denied insurance claims by contacting insurance carriers, researching denial reasons, and ensuring accurate billing and coding practices.
• Documentation and Appeal: Compile necessary documentation to support insurance appeals and collaborate with other departments to address editing, coding, and payment issues.
• Trend Analysis: Identify denial trends and work with billing and coding teams to implement process changes to prevent future denials.
• Follow-up and Communication: Maintain communication with insurance companies and patients to ensure accurate and timely payment.
• Compliance: Stay abreast of current insurance regulations and managed care contractual obligations.
• Customer Service: May assist with patient phone calls and customer service inquiries.
• Reporting: May be responsible for generating reports on denial trends and other relevant metrics.
• Cash Reconciliation/Payment Posting: Review and post electronic and manual payments from insurance carriers and patients, Perform reconciliation of bank deposits to posted payments.

Accounts Receivable Denials Specialist

Director

• Lead, coach, and develop the Credentialing & Licensing team
• Design and implement scalable credentialing and enrollment workflows
• Partner closely with Provider Onboarding and Growth teams to ensure all required documentation is collected promptly and credentialing is initiated without delay
• Oversee the review and validation of practitioner applications
• Own payer enrollment and credentialing activities and coordinate payer contracting submission
• Own credentialing systems, vendors, and tools including CAQH, NPPES, payer portals, and internal platforms
• Provide regular executive-level updates on credentialing performance, priorities, and operational risks

Director of Credentialing, Licensing & Payer Enrollment

Therapist

• Deliver direct virtual care to families through our proprietary platform built by clinicians, for clinicians
• Treatment plan writing and data collection through Central Reach
• Log in, run sessions, document, and log out
• Collaborate with Supervisor and Team support

Senior Cloud Engineer

Accounts Receivable Denials Specialist

Director of Credentialing, Licensing & Payer Enrollment

BCBA Direct Therapy – Part-Time, Full-Time