ALTUS Receivables Management

Collections

• Communicate and negotiate directly with responsible parties, attorneys, and insurance carriers via telephone and email to resolve claims with payment
• Locate the best contact information for responsible parties through manual skip tracing, internet searches, and review of claim documents
• Generate leads and conversations through a high volume of inbound/outbound calls
• Manage and prioritize a high volume of inventory with consistent follow-up
• Exercise independent judgment in determining the best path to recovery
• Maintain minimum account work standards, as assigned by management

Bilingual Subrogation Collections Specialist

Administrative Assistant

• Capture of essential file elements from our client’s internal system
• Retrieval of relevant documents to support recovery efforts
• Ability to interpret file information and determine the relevance of the information
• Prioritize daily work throughout the day to ensure efficiency and effectiveness
• Read and interpret client documents
• Understand and execute departmental procedures, alongside all customized client procedures
• Multitask between emails, client databases, SalesForce and excel spreadsheets

Bilingual Subrogation Collections Specialist

Claims Administrative Assistant