Director of Healthcare Recovery Operations

ALTUS Receivables Management

Director of Healthcare Recovery Operations overseeing healthcare recovery processes and client management. Collaborating with leadership to enhance operational effectiveness in the recovery of healthcare debts.

Posted 6/12/2026full-timeRemote • 🇺🇸 United StatesLead💰 $90,000 - $100,000 per yearWebsite

About the role

Key responsibilities & impact

Participate in client governance meetings and operational reviews.
Assist with client communications and follow-up activities.
Support preparation of client presentations and reporting materials.
Develop understanding of client-specific workflows and operational requirements.
Assist with management of client escalations and service issues.
Support day-to-day operational oversight of healthcare recovery programs.
Monitor performance trends, recovery results, and operational metrics.
Assist with operational planning and resource allocation.
Participate in process improvement initiatives and special projects.
Assist executive leadership with implementation of new client initiatives.
Support onboarding of new recovery programs and business opportunities.
Participate in strategic planning discussions as business knowledge develops.
Collaborate with internal departments on operational enhancements.
Develop expertise in healthcare overpayment recovery methodologies.
Learn payer/provider dynamics and client-specific operational processes.
Gradually assume increasing responsibility for client relationships and governance activities.
Progress toward broader leadership responsibilities based on demonstrated performance and business knowledge.

Requirements

What you’ll need

Bachelor's degree in Healthcare Administration, Business Administration, Healthcare Management, Finance, Insurance, Revenue Cycle Management, or a related field
5-7 years experience in healthcare operations, insurance operations, revenue cycle, payment integrity, or related field
Strong communication and presentation skills
Demonstrated leadership experience
Strong analytical and problem-solving abilities
Experience managing operational performance and business initiatives.

Benefits

Comp & perks

Benefit package with health, dental, vision, life and disability coverage options
401(k) retirement plan option with company matching
Generous paid time off policy - start with 18 days per year
Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

healthcare operationsinsurance operationsrevenue cycle managementpayment integrityoperational performance managementanalytical skillsproblem-solving skillsclient presentationsoperational metricsprocess improvement

Soft Skills

communication skillspresentation skillsleadership experiencecollaborationclient relationship managementoperational oversightresource allocationstrategic planningclient governanceescalation management

Certifications

Bachelor's degree in Healthcare AdministrationBachelor's degree in Business AdministrationBachelor's degree in Healthcare ManagementBachelor's degree in FinanceBachelor's degree in InsuranceBachelor's degree in Revenue Cycle Management