Client Services Analyst

ALTUS Receivables Management

Client Services Analyst liaising between customer and Paragon Asset Recovery at ARMStrong Insurance Services. Generating reports and addressing customer inquiries efficiently.

Posted 5/19/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 per yearWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Liaison between the customer and Paragon Asset Recovery
Point of contact for customer inquiries and requests
Generate management reports
Address requests from internal departments
Perform work on customer engagements to ensure their successful completion: Deliver on what has been promised to the customer
Meet customer needs to ensure customer satisfaction
Perform periodic analysis of the customers or engagements to: Identify issues, solve problems, and recommend solutions
Identify opportunities for efficiencies or enhancements
Perform special projects as assigned by account leaders or others within the organization
Maintain flexibility with job assignment with ability to assist in other departments as needed
Perform other duties as assigned

Requirements

What you’ll need

Professional training or Bachelor’s degree (BA/BS) from four-year college in a business field
Experience with customer service or project management related experience
Self-motivated team player who can produce results independently
Excellent organization, prioritization and time management skills
Ability to meet deadlines and work in a fast-paced environment
Ability to solve problems and think creatively
Excellent written communication skills
Ability to successfully multi-task across many accounts
Accuracy, thoroughness, and strong attention to detail
Advanced knowledge of MS Office suite of products
Knowledge/use of SQL, PowerBI, Prezi encouraged, but not required.

Benefits

Comp & perks

Premium Health Coverage, Minus the Cost: Comprehensive Medical, Dental, Vision, and Supplemental insurance with minimal out-of-pocket employee premiums.
Time to Recharge: Enjoy a generous 18 days of PTO from year one, plus 9 paid holidays to ensure you stay refreshed.
Invested in Your Future: Secure your tomorrow with our 401(k) plan, featuring a competitive company match to help your savings grow faster.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SQLPowerBIPrezi

Soft Skills

customer serviceproject managementself-motivatedteam playerorganizationprioritizationtime managementproblem solvingcreativityattention to detail

Certifications

Bachelor’s degree