Alkymi

Account Manager

• Develop account strategy and map out executive, champion, and influencer relationships
• Understand MANTL’s products and effectively communicate all offerings to the client
• Develop a proactive client outreach cadence and conduct regular reviews with all clients
• Drive customer satisfaction and ensure customers are realizing the value of MANTL products
• Access, analyze, and present customer reports to draw conclusions and provide recommendations
• Serve as an expert on the customer and work with all other MANTL teams to optimize the customer experience
• Manage all client communication, conflict resolution, and compliance on client deliverables
• Support the launch of new clients in collaboration with the implementation teams
• Provide ongoing training support to ensure adoption of our product(s)

Senior Account Manager – MANTL

Sales Engineer

• manage the ‘develop the solution’ phase of the sales process
• interface with executives on strategy; functional leaders around understanding and improving their current processes; and IT teams around integration and security
• unlock transformational value for banks and credit unions by building the bridge from business goals to value realization
• serve as a trusted advisor to prospective customers
• collaborate cross functionally with other orgs, particularly Product, Product Marketing, Account Management and Implementation
• own the RFP process through working closely with AE’s and cross functional teams

Product Manager

• Lead discovery for indirect lending integrations
• Partner with beta customers and internal stakeholders to map current-state indirect lending workflows, constraints, and success criteria.
• Translate “dealership-to-FI” processes into clear product requirements, edge cases, and a phased rollout plan.
• Build strong intuition for the ecosystem (dealership platforms, routing, statuses, and operational realities) and bake that into a cohesive MANTL experience.
• Own execution end-to-end (with a strong technical orientation)
• Drive the full product lifecycle—discovery > roadmap planning > delivery > launch > iteration—with a bias toward measurable outcomes.
• Partner tightly with engineering to define integration contracts (APIs/events), data mappings, error handling, observability, and operational tooling.
• Act as DRI for cross-functional alignment: sequencing, tradeoffs, comms, and stakeholder updates (internally and with design partners).
• Work hands on with beta customers to implement your product and translate learning into a playbook for implementation teams.
• Deliver a cohesive Loan Origination product
• Collaborate with the broader Loans product leadership to ensure indirect capabilities feel like a first-class extension of the core Loan Origination experience.
• Contribute to ongoing improvements across the Loans surface area as needed (small features, workflow refinements, or operational tooling).
• Measure impact and drive iteration
• Define success metrics for the indirect lending motion (e.g., time-to-submit, approval/decision turnaround, fallouts, operational exceptions, integration uptime).
• Establish feedback loops with customers and internal teams to continuously improve reliability and usability.

Product Manager, Loans

Product Designer

• shape the future of account opening for Banks and Credit Unions
• partner closely with Product and Engineering on the Application Team
• define user problems and explore innovative solutions
• contribute to and expand our Design System
• collaborate with a team of Product Designers

Senior Product Designer, Applications

Full-stack Engineer

• Build the core experiences of both bank administrators and bank customers
• Craft streamlined user flows
• Build robust APIs
• Integrate with third-party software like Plaid or Sendgrid

Senior Software Engineer - MANTL

Administration

• Configure and optimize enterprise applications to ensure alignment with business goals, scalability, and performance.
• Play a key role in developing and deploying new features, functionalities, or customizations to support high-priority projects and business objectives.
• Perform thorough testing and quality assurance efforts for developed features or enhancements to guarantee functionality, reliability, and user-friendliness.
• Identify opportunities for process enhancement, automation, or optimization within enterprise applications to improve efficiency and user experience.
• Collaborate closely with stakeholders to gather, analyze, and document business requirements for new requests, translating them into technical specifications.
• Contribute to the design and architecture of new solutions or enhancements within enterprise applications based on gathered requirements, ensuring alignment of technical solutions with business needs and objectives.
• Provide advanced technical support and troubleshooting for complex issues faced by end-users, offering in-depth guidance and solutions.
• Act as a subject matter expert and escalation point for intricate technical problems and user inquiries.
• Facilitate knowledge transfer sessions to disseminate best practices and promote user proficiency.
• Maintain detailed documentation of configurations, solutions, and support procedures, adhering to best practices and compliance standards.
• Help define and enforce governance policies and procedures related to application configurations, software development lifecycle (SDLC), and user access.
• Help evaluate emerging technologies and their potential application within the enterprise environment.

Senior Enterprise Applications Administrator

SDET

• The Senior SDET role is responsible for working as an individual contributor and quality engineering leader within a software development scrum team.
• This role will encompass the entire spectrum of test automation and white-box testing.
• Build and maintain automated test suites for the full tech stack including UI, API, Microservices, and Database.
• Optimize and stabilize the automated test suites
• Contribute to building test automation framework and enhancement.
• Leverage knowledge of Software engineering best practices for the full software development life cycle, including coding standards, code reviews, source control, build and release processes, continuous deployment, and apply to test suite development and maintenance
• Contribute to test tooling evaluation to continuously evolve the tooling strategy to be industry leading technologies.
• Contribute to the improvement of Quality Engineering processes and best practices, and actively participate in code reviews and quality discussions.
• Perform functional/ regression tests, analyze automated test results, and report defects in a timely and efficient manner to track them to closure.
• Integrate automated tests into the CI/CD pipeline to support continuous testing and deployment.
• Participate in all the Agile ceremonies (sprint grooming, planning, demos).
• Collaborate with the agile squad and cross-functional teams to understand project requirements and application architecture.
• Design and document comprehensive test cases, establish requirements traceability
• Analyze test results, and report defects in a timely and efficient manner to track them to closure.
• Call out areas of risk. Analyze application architecture to develop effective and impactful tests at the right layer of the application under test.
• Understand the release cycle , deployment process well and ensure quality gates are adhered at each phase.
• Leverage existing CI/CD tools and framework to integrate the automated tests suites into the deployment pipelines.
• Provides guidance to SDETs and Associates.
• Ability to work any feature ticket without assistance, regardless of complexity. Could work as the sole SDET on a scrum team if needed. Works with Staff & Principal SDETs regarding design & frameworks topics. Lead the maintenance of the test environments, test data creations, ensuring they are consistent with staging/production configurations.

Senior SDET

Account Executive

• Collaborate with Alkami's existing bank and credit union customers to understand their current and future digital banking strategies, goals and pain points
• Identify upsell opportunities for existing clients within assigned territory
• Partner with account management team to conduct regularly business reviews with customers to assess their progress
• Drive customer renewals by demonstrating the value and benefits of Alkami's digital banking solutions
• Stay up to date with industry trends, market developments, and competitive landscape
• Collaborate with the marketing team to develop sales collateral, case studies, and other materials to support customer engagements
• Build and maintain strong relationships, virtual and in-person, with key decision makers and stakeholders within assigned territory
• Meet or exceed sales targets

Client Sales Executive

Product Marketing

• Own end-to-end product marketing strategy across all three lines of business
• Develop clear, differentiated positioning and messaging frameworks by product, segment, and persona
• Lead GTM strategy and execution for new products and major releases
• Own pricing and packaging strategy across the platform in partnership with Product, Finance, Sales, and RevOps
• Create high-impact enablement assets including pitch decks, solution briefs, battlecards, demo narratives, and value tools
• Establish a strong voice-of-customer and voice-of-market discipline
• Lead, coach, and develop a small, high-performing product marketing team.

Senior Director, Product Marketing

Accounting Manager

• Lead all aspects of the recording and reporting around the procurement and payment cycle.
• Develop policies and procedures and monitor internal processes and controls to ensure accurate reporting and compliance with GAAP and Sarbanes-Oxley
• Manage recording of costs and tracking of tangible and intangible assets, including calculating and recording depreciation and amortization
• Develop processes and controls for the capitalization and amortization of software development costs in compliance with ASC 350-40
• Review and approve all payroll related entries
• Implement processes and controls for new accounting pronouncements, including writing technical memos
• Perform judgmental accrual and reserve analysis and ensure accurate balance sheet accounts
• Coordinate with other accounting teams to ensure that the overall monthly close is completed accurately and timely
• Lead the monthly close process related to all procurement and payment related transactions, review account reconciliations, and ensure the accuracy of journal entries
• Monitor and analyze department work to develop more efficient procedures and use of resources while maintaining a high level of accuracy
• Supervise and manage department staff, including training, hiring, delegation of duties, evaluations and discipline
• Manage the professional development of direct reports by establishing annual goals and objectives for each
• Support the Senior Director of Accounting with special projects and process improvements as needed

Senior Manager, Accounting

• Lead, mentor, and grow a high-performing team of SDETs focused on full-stack automation across Web, Mobile, and API layers
• Contribute directly to the design, architecture, and development of test automation frameworks, tools, and libraries (~20% hands-on coding)
• Architect and evolve scalable automation frameworks and testing infrastructure to improve test reliability, maintainability, and velocity across distributed systems
• Define and execute enterprise-level quality strategies encompassing functional, regression, integration, exploratory, performance, and reliability testing
• Partner with development, product, DevOps, and security leaders to design and implement holistic testing strategies that ensure high-quality releases
• Integrate automated testing within CI/CD pipelines using tools such as Jenkins or GitHub Actions
• Oversee and interpret results from performance, load, and scalability testing using tools such as JMeter or Gatling
• Define and track key quality metrics (e.g., defect escape rate, automation coverage, stability)
• Champion modern quality engineering practices including shift-left testing, mocking, service virtualization, contract testing, and risk-based validation
• Ensure robust and scalable test environments, data management, and automation infrastructure that support rapid delivery cycles
• Lead hiring, onboarding, and professional development for SDETs, fostering a culture of ownership, inclusion, and continuous improvement
• Represent quality engineering in enterprise programs, influencing architectural and design decisions

Senior Technical Manager, SDET

• Lead, coach, and grow a team of SDETs focused on full-stack automation (Web, Mobile, API).
• Architect and contribute to test automation frameworks, tools, and libraries to improve velocity, maintainability, and coverage.
• Actively participate in design and code reviews, and own the quality of automation deliverables for critical systems.
• Write clean, maintainable, and scalable code (~20%-30% hands-on contribution expected) in alignment with best practices for automation and validation.
• Drive adoption of engineering best practices: shift-left testing, quality gates, mocking, service virtualization, and risk-based testing.
• Partner with development, product, DevOps, and security to define and execute on test strategies for integration, regression, exploratory, and performance testing.
• Enable continuous validation by integrating tests into CI/CD pipelines using tools such as Jenkins or GitHub Actions.
• Monitor key quality metrics (e.g., defect escape rate, test coverage, automation reliability) and drive data-informed decisions.
• Ensure test environments, data provisioning, and automation infrastructure meet the needs of fast-moving teams.
• Participate in hiring, onboarding, mentoring, and professional development of engineering talent.
• Champion a culture of ownership, accountability, and engineering excellence.

Technical Engineering Manager, SDET

• Develop and execute the product strategy for MANTL’s Deposit Account Opening and Onboarding products, aligned with company and customer goals.
• Manage the full product lifecycle — discovery, roadmap planning, delivery, launch, and adoption — with a strong focus on measurable outcomes.
• Drive the evolution of tools that help financial institutions improve branch efficiency, deepen customer relationships, and optimize their online deposit-opening experience.
• Partner deeply with banks and credit unions to uncover onboarding pain points, regulatory requirements, and operational workflows.
• Champion a customer-centric approach by immersing in the workflows of executives, operations teams, and front-line staff to understand their motivations, constraints, and unmet needs before shaping solutions.
• Drive cross-functional initiatives that bring together engineering, customer teams, and go-to-market teams to deliver meaningful improvements for customers.
• Serve as the voice of financial institutions internally, ensuring product decisions reflect what matters most to customers—from executives to front-line staff.
• Define clear success metrics for onboarding performance (e.g., completion rates, identity verification success, time to open, funnel conversion, operational efficiency).
• Use quantitative and qualitative insights to continuously iterate and optimize the onboarding experience.
• Build a strong feedback loop with customers to ensure product enhancements deliver measurable improvements.

Senior Product Manager, Deposit Account Opening – Onboarding

Support Engineer

• Responsible for managing and building the technical support function at MANTL.
• Maintain both a customer and product-centric focus, working closely with customer success and product development teams.
• Experienced in deconstructing complex technical problems and building scalable, comprehensive solutions for enterprise customers.
• Building and scaling the support team to work directly with clients to understand their needs and solve issues.
• Identifying bugs/limitations, initial incident investigation, facilitating service requests, and escalating appropriately within the organization.
• Analytical in approach, able to measure, highlight, and report on impacting customer metrics.

Technical Support Specialist

• Actively prospect and network in your assigned territory to generate sales opportunities
• Develop strategies tailored to C-level executives goals and objectives
• Create, maintain, and provide accurate and timely sales forecasts and funnel information
• Negotiate/close deals and handle objections