Algolia

Solutions Engineer

• Be a Trusted Advisor; engage with our customers’ technical architects and business stakeholders to provide high-quality technical solutions and product training to drive successful customer outcomes
• Link business processes with product technical solutions
• Execute delivery methodology to drive projects to completion on time and on budget
• Troubleshoot key customer implementation issues and demonstrate ability to drive successful resolution
• Prototype and catalog new solutions to fit business pain points
• Consult on architecture, indexing, searching, and UI best practices
• Expand relationship and product usage within the enterprise segment
• Engage in customer calls and on-site visits to help inform and align on product roadmaps for future partnership growth
• Aid in the development of detailed action plan, roadmap, prototype, final recommendation document, SM Action Plan and Retrospective
• Partner with Success Management and Engagement Manager and other internal roles to understand project goals and deliverables
• Create and increase reusability of solutions content (blog posts, workshop tutorials, etc), tooling, and internal projects
• Build out tooling and/or collateral to help scale customer engagement
• Inform and ultimately evolve product ecosystem by listening and advocating for customers technical needs
• Work with Engineering to track and resolve feature requests and bugs
• Meet with Product to stay informed on the latest changes to Algolia ecosystem and disseminate internally and to customers as appropriate

Solutions Architect

Software Engineer

• Define developer personas & use cases: Understand our target developers and prioritize the key use cases they should build with Algolia.
• Drive developer activation: Ensure each use case has a clear path to first success through messaging, demos, and content in partnership with Docs, DevRel, and Growth.
• Own developer messaging & positioning: Craft clear, differentiated messaging and ensure consistency across DevHub, landing pages, campaigns, and docs.
• Build and communicate use cases: Develop simple demos, examples, or walkthroughs to illustrate core workflows, and confidently present these narratives in webinars, events, or external forums.
• Optimize developer acquisition surfaces: Improve conversion across developer entry points by strengthening messaging and signup flows with Growth and Web teams.
• Connect adoption to business impact & improve the developer experience: Track activation, usage, and revenue signals to scale high-performing use cases and reduce friction across the developer journey.

Product Marketing Manager

Account Executive

• Own and manage a large portfolio of existing customers, with accountability for retaining and growing recurring revenue as customers move from early adoption to scale
• Build trusted relationships with customers and develop a deep understanding of each customer’s business objectives, use cases, and success criteria to proactively identify expansion (upsell and cross-sell) opportunities
• Drive account planning and execution strategies that align Algolia’s solutions to customer goals, ensuring customers extract maximum value from their existing feature set
• Lead commercial conversations including renewals, pricing discussions, and expansion opportunities within your install base
• Monitor account health, customer usage, and pipeline to identify risks early, inform next-best actions, and drive predictable revenue through retention, adoption, expansion, and re-engagement
• Use AI and automation to proactively surface expansion signals, prioritize high-impact accounts, and eliminate manual work, allowing you to spend more time driving strategic conversations and revenue growth within your install base
• Operate independently in a fast-evolving environment, helping shape sales motions and turn them into repeatable, scalable playbooks.

Enterprise Install Account Executive

• Own and manage a large portfolio of existing Commercial customers, with accountability for retaining and growing recurring revenue across your install base
• Develop a deep understanding of each customer’s business objectives, use cases, and success criteria to proactively identify expansion (upsell and cross-sell) opportunities
• Act as the primary commercial point of contact for your accounts, building strong, trust-based relationships with key stakeholders and decision-makers
• Drive account planning and execution strategies that align Algolia’s solutions to customer goals, ensuring customers extract maximum value from their existing feature set
• Lead commercial conversations including renewals, pricing discussions, and expansion opportunities within your install base
• Partner closely with Customer Success, Solutions Engineering, Support, and other cross-functional teams to proactively address customer needs, remove blockers, and deliver a seamless customer experience
• Monitor account health and usage signals to identify risks early, taking action to prevent churn and mitigate contraction
• Maintain accurate forecasting and pipeline management for your book of business, with a focus on predictable revenue retention and growth
• Serve as a trusted advisor to customers by bringing insights, best practices, and a consultative approach aligned with Algolia’s position as a leader in search and discovery.

Solutions Architect

Product Marketing Manager

Enterprise Install Account Executive

Commercial Install Account Executive