Algolia

Revenue Operations

• Partner with revenue leadership to support operationalizing GTM priorities through clear analysis, scalable processes, and disciplined execution
• Own and continuously improve Algolia's revenue forecasting framework
• Build and maintain forecasting, pipeline, and performance models
• Support territory strategy, planning cycles, and market-opportunity analysis
• Support GTM governance through Salesforce case management
• Partner with Algolia's emerging GTM AI Ops & Automation function
• Prepare executive-ready reporting and materials for business reviews
• Partner cross-functionally with Revenue Operations, Finance, Marketing, Customer Success, and Data teams
• Identify opportunities to improve revenue processes, operating cadences, and reporting infrastructure

Revenue Strategy & Planning Manager

Solutions Engineer

• Work with Sales Teams and prospects on their evaluation and adoption of Algolia solutions
• Understand and qualify customer goals with KPIs and effectively articulate Algolia’s ability to meet them
• Assist in the Sales process including discovery, demo, Proofs of Concept (POC), RFP responses & business justification
• Develop custom search applications leveraging the tools, frameworks, and partners of the Algolia ecosystem.
• Distill and advocate customer interests, needs and product feedback in order to relay to Product and Engineering teams
• Continuously learn and update skills and keep aware of industry trends in the Search and Discovery space, and contribute to thought leadership to make Algolia more accessible to the world.
• Work with the Solution Architects and Customer Success teams on seamless transition to the post sales process to ensure highly successful onboarding

Solutions Engineer, German Speaker

Full-stack Engineer

• Building solutions to help users get the most out of Algolia
• Running experiments and A/B tests to help choose the best possible solution
• Collaborating with Product and Design teams to explore opportunities
• Contributing to the evolution of our Growth platform, ensuring it scales with our customers and internal teams
• Working with a range of teams to deliver a solid growth foundation
• Writing high-quality, well-tested code and participating in code reviews
• Contributing to improvements in engineering quality, processes, and tooling
• Bringing ideas to the team roadmap and gradually owning projects from discovery through delivery

Software Engineer – Growth

Security Engineer

• Design and automate controls, detection mechanisms, and tooling to improve the Information Security of Algolia’s infrastructure and products
• Research, evaluate, and recommend new Information Security technologies, techniques, and frameworks
• Design, implement, and maintain information security monitoring and remediation systems that move the needle in protecting Algolia’s customers’ data, and protecting Algolia’s systems and data
• Partner with engineering and product teams to integrate Information Security into new features, systems, and development pipelines
• Contribute to improving Information Security standards, processes, and best practices across the company
• Conduct Information Security risk assessments and threat models of core systems, services, and third-party vendors (this does not include answering customer third-party risk assessment questionnaires).
• Participate in and sometimes lead Information Security incident response activities and post-incident analysis
• Support ongoing and emerging Information Security and compliance initiatives (e.g., SOC 2, Type II, ISO 27001, C5, GDPR)
• Manage and enhance Algolia’s public bug bounty and vulnerability disclosure programs

Information Security Engineer

Account Manager

• Own and manage a large portfolio of existing customers
• Build trusted relationships and understand customer objectives
• Drive account planning and execution strategies
• Monitor account health and drive predictable revenue
• Use AI and automation to surface expansion signals
• Operate independently in a fast-evolving environment

Enterprise Account Manager

• Leading four Regional Solutions Engineering Managers directly (AMER, EMEA North, EMEA South, Channel/SMB), with matrix functional oversight of emerging-markets SE capability in LATAM and APAC
• Designing and executing the global SE operating model: AE-aligned coverage by segment and a clear career path from IC through senior management
• Partnering with global leaders in Customer Success, Revenue, R&D, Engineering, and others to drive KPIs and achieve OKRs
• Developing the SE teams to facilitate technical storytelling and drive the narrative during our pre-sales cycle
• Owning accountability for all aspects of the technical evaluation starting in the discovery stage (SS2), progressing through evaluation (SS3), and all the way to business close — for new bookings, expansion, and renewal
• Driving the shift to consultative selling: proactive discovery, solution design mapped to customer outcomes, quantified ROI, and post-sale optimization through Customer Success
• Championing and leveraging AI to drive SE team productivity including AI coding tools, automated demo and PoC generation, and AI-assisted discovery and solution design to accelerate ramp, improve deal velocity, and free SE capacity for high-judgment work
• Strategizing on driving business objectives through our Value Engineering process, which leverages real quantitative customer data
• Partnering with our Demo Engineering team to build compelling examples that showcase what our technology has to offer and prove out ROI
• Supporting quarterly quota attainment by achieving technical wins on net new business
• Implementing best practices and data-driven programs to improve results, including win rates, sales cycle, product adoption, as well as the efficiency of our revenue support functions
• Enforcing operational best practices on the team by maintaining consistent communication with customers and partnering with account teams to accurately forecast technical wins
• Recruiting, developing, and retaining senior SE talent and a strong management bench
• Being a trusted advisor and consultant internally and externally.

Senior Director, Global Solutions Engineering

• Work with Sales Teams and prospects on their evaluation and adoption of Algolia solutions
• Understand customer goals and how Algolia’s solution can address those needs.
• Assist in the Sales process including technical discovery, technical demo, Proof of Concept (POC), RFP responses.
• Leverage the tools, frameworks, and partners of the Algolia ecosystem to validate technical and functional fit.
• Distill and advocate customer interests, needs and product feedback in order to relay to Product and Engineering teams
• Continuously learn and update skills and keep aware of industry trends in the Search and Discovery space, and contribute to thought leadership to make Algolia more accessible to the world
• Work with the Solution Architects and Customer Success teams on seamless transition to the post sales process in order to ensure highly successful onboarding

Senior Solutions Engineer

• Be a Trusted Advisor; engage with our customers’ technical architects and business stakeholders to provide high-quality technical solutions and product training to drive successful customer outcomes
• Link business processes with product technical solutions
• Execute delivery methodology to drive projects to completion on time and on budget
• Troubleshoot key customer implementation issues and demonstrate ability to drive successful resolution
• Prototype and catalog new solutions to fit business pain points
• Consult on architecture, indexing, searching, and UI best practices
• Expand relationship and product usage within the enterprise segment
• Engage in customer calls and on-site visits to help inform and align on product roadmaps for future partnership growth
• Aid in the development of detailed action plan, roadmap, prototype, final recommendation document, SM Action Plan and Retrospective
• Partner with Success Management and Engagement Manager and other internal roles to understand project goals and deliverables
• Create and increase reusability of solutions content (blog posts, workshop tutorials, etc), tooling, and internal projects
• Build out tooling and/or collateral to help scale customer engagement
• Inform and ultimately evolve product ecosystem by listening and advocating for customers technical needs
• Work with Engineering to track and resolve feature requests and bugs
• Meet with Product to stay informed on the latest changes to Algolia ecosystem and disseminate internally and to customers as appropriate