Aledade, Inc.

Operations

• The Sr. Analyst, Health Plan Performance (HPP) Ops is responsible for extracting, analyzing, and transforming complex health plan data into actionable strategic insights.
• This role drives dashboard creation, leads rigorous quality assurance auditing, and provides cross-functional leadership and mentorship to optimize value-based care contract performance.
• Design, build and maintain dashboards, productivity trackers, and KPIs utilized by leadership to improve market performance and daily operations.
• Build high-complexity queries of back-end data to power dashboards and custom ad-hoc projects.
• Present data findings clearly through visualization tools to ensure understanding among diverse stakeholders and colleagues.
• Audit year-end performance and claims data for discrepancies, reporting errors to payer teams for swift resolution.

Senior Analyst, Health Plan Performance Operations

• The Program Specialist supports high priority initiatives as a project manager and operator embedded within the Hospital and Health Systems team.
• This role is responsible for driving the operational heartbeat of our AI enablement and ACO operations, primarily by deploying structured project management frameworks and executing critical workstreams that enable performance success.
• The Specialist supports all Lines of Business (LOB) the market engages in, including Medicare Advantage, MSSP, Medicaid, and Commercial value-based care contracts.
• The Specialist operates with autonomy to align execution with executive priorities, translating company strategy into measurable, successful field performance.

Program Specialist – Hospital & Health System Enablement and Ops

Medical Director

• The Medical Director is responsible for developing and sustaining relationships and impacting clinical strategies and workflows that promote practice and patient satisfaction and improve value-based healthcare delivery.
• This role will inflect and implement Aledade's programs and technologies and learn what really "moves the needle" in terms of delivering quality health outcomes while reducing overall cost for the assigned ACOs.
• This role requires demonstrated excellence in creating buy-in with internal and external stakeholders to promote and affect change in the way healthcare is delivered.

Medical Director – Hospitals & Health Systems

Account Manager

• Own the account relationship across various domains, including financial performance and outlook, quality management, clinical management, population health, care management training, HEDIS and STARs performance, and operational enhancements.
• Utilize data analytics tools to monitor and communicate practice performance against key objectives and strategic plans.
• Develop project plans to ensure key organizational objectives are achieved.
• Work to assist in training office staff and physicians & providers (in coordination with Aledade's Value Based Care Curriculum) on processes and technologies. Provide continual assessment of practice’s and staff’s training needs.
• Provide contract goals and current performance at the organizational, site and/or provider levels to ensure aligned understanding of VBC contracts goals and objectives. Communicate outcomes oriented overviews of performance initiatives to convey organizational impact.
• Develop and nurture lasting relationships and engagement with physicians, providers, and healthcare system executives to support and enhance financial and quality performance across performance metrics.
• Coordinate with internal and external stakeholders to develop recurring executive-facing presentations and memos as needed.
• Advise central leadership by proactively surfacing hearts of the problem to practice performance.
• Adapt to evolving organizational needs and priorities by taking on additional duties as necessary.

General

• Act as the principal post-acute authority and centralized liaison for the flagship Enterprise Practice.
• Serve as an executive-level Account Manager, fostering deep-seated partnerships with practice leadership and hospital-based population health navigators across the care continuum.
• Exercise significant autonomy in spearheading all post-acute initiatives for the Enterprise Practice, ensuring rigorous alignment with Aledade’s overarching strategic objectives.
• Develop and present sophisticated collateral that synthesizes claims data, clinical insights, and performance analytics into high-impact operational workflows.
• Deliver quantifiable improvements in patient wellness metrics, including length of stay (LOS) and readmission rates, to drive enhanced ACO financial performance.
• Orchestrate strategic quarterly Town Halls to align diverse stakeholders—including SNFs, hospitals, and practice leads—on collaborative problem-solving and shared goals.
• Utilize advanced clinical expertise and understanding of social determinants of health to champion optimized transition of care strategies for complex patient populations.
• Independently architect and refine specialized protocols for SNF patient management, establishing a standard of excellence for Enterprise Practice operations.
• Perform all core responsibilities of the Post Acute Transition Specialist with an elevated degree of strategic insight, professional accountability, and operational independence.

Senior Post Acute Transition Specialist – Enterprise

• The Specialist is responsible for building, supporting, and sustaining organizational capacity in population health by developing impactful learning resources and educational materials
• Facilitating employee orientation sessions
• Managing the centralized team intake process
• Facilitating follow up for requests
• Overseeing end-to-end team communications throughout the year
• Drafting, coordinating contributions, managing content, and distributing communications
• Serving as a key contact for Employee Resource Groups (ERGs)
• Supporting the annual ERG impACT project
• Providing ongoing assistance to ERG leadership
• Applying core concepts of population health, evidence-based practices, and health literacy in daily work and assignments

Specialist, Population Health Impact

Analytics Engineer

• Develop and implement scalable and performant solutions.
• Partner, as a peer, with Engineering Managers, Product Managers, and stakeholders throughout Aledade to develop and execute technical roadmaps using Agile processes.
• Mentor and coach more junior engineers including thorough pull request reviews for other developers and be receptive to critical feedback on your own work.

Senior Software Engineer – Data & Insights Engineering

Security Engineer

• Lead efforts that are focused on protecting patients, our employees, and Aledade as a whole
• Develop the IAM team and roadmap by working closely with various departments
• Manage key threats and risks
• Collaborate with cross-functional partners to increase the impact of the team’s work
• Work closely with company-wide leaders to drive excellence in processes and systems

Senior Director of Security

Associate

• The Membership Associate processes and maintains documentation related to PO participation and health plan enrollment.
• Inputs and updates client data in the customer relationship management software.
• Maintains accuracy of membership roster for select physician organizations.
• Independently administers several assigned responsibilities, ensuring excellent customer service for both internal and external clients.
• Submit and monitor practice and physician applications and terminations; follow up as needed.
• Collaborate with practice coaches to obtain accurate data for enrollment.
• Compile and maintain current and accurate data for all providers in databases and online systems.
• Maintain strict confidentiality of sensitive physician information and membership documentation.
• Communicate with practices on a regular basis for physician updates, information requests, and general upkeep.
• Communicate with health plan representatives on outstanding issues.
• Collaborate with Market Operations Managers and Operations Consultants to reconcile physician lists and administrative payments.
• Work alongside the membership team and Operations Manager to streamline and optimize current processes.
• Attend mandatory and routine meetings as required.
• Perform other duties as assigned. Maintain flexibility to pivot and meet shifting or dynamic business needs.

Membership Associate

Pharmacist

• Optimize patient outcomes through telephonic interventions
• Focus on the tactical execution of medication management services, including polypharmacy, adherence, and pharmacotherapy optimization
• Counsel patients via telephonic outreach on medication adherence, address any medication related problems such as adherence barriers, polypharmacy, or high risk medication use, and make appropriate evidence-based recommendations to patients and Practice Care Teams
• Perform focused clinical chart reviews as needed to inform patient interventions
• Obtain and document patient commitment to medication adherence and address barriers in real time
• Escalate complex clinical cases to prescribers or interdisciplinary teams as appropriate
• Meet and sustain performance goals (e.g., STARs, HEDIS)
• Collaborate with Physicians, clinical and administrative staff to optimize the Medication Management workflow and patient experience
• Proactively identify gaps in medication management through patient interactions and translate patient insights into targeted recommendations that drive improvements in practice operations and clinical workflows
• Participate in the design, implementation, and evaluation of pilot programs or process changes (“test and learn”) within the outreach model
• Serve as a clinical subject matter expert, leveraging clinical pharmacy expertise to support organizational objectives and adapt to evolving healthcare needs
• Develop and maintain standardized resources, educational tools, and clinical protocols to support improved medication outcomes and performance on quality measures (e.g., STARS, HEDIS) for practices, clinicians, and patients

Clinical Pharmacist, Pharmacy Outreach

Product Marketing

• Develop and execute the comprehensive GTM launch blueprint for all new and renewing value-based care contracts
• Lead and build a high-performing team. Set priorities, drive accountability, and foster a culture of cross-team collaboration and continuous improvement.
• Construct explicit implementation timelines, gating milestones, and operational workflows mapping out the journey from a signed payer contract to "active" status in the field.
• Build, update, and manage cross-functional tracking dashboards using project management platforms (e.g., Monday.com, SalesForce)
• Author market-specific "Payer Snapshots” that local field or sales teams can use to pitch independent primary care providers (PCPs).
• Deconstruct complex payer contracts into clear, simplified sales enablement collateral.
• Partner with Analytics, Outreach (practice growth), Provider Networks, and Strategic Payer Partnerships to ensure alignment of priorities and execution across multiple workstreams and timelines.
• Create Training Program for field teams to ensure fluency on new payer products
• Establish a market feedback mechanism around physician friction points and identify solutions.
• Establish KPIs and reporting mechanisms to track enrollment growth.
• Continuously analyze the sales pipeline to identify opportunities and adjust launch strategies.
• Other duties as assigned

Director, Payer Go-To-Market, Remote

• Place outbound calls using the Five9 dialer to schedule patient appointments for wellness visits, follow-ups, and other care needs.
• Follow standardized scripts and workflows to guide patient conversations and ensure consistency in messaging.
• Schedule appointments directly in the appropriate system or coordinate with the practice to complete bookings.
• Handle inbound return calls and voicemails, assisting patients with scheduling or routing them to appropriate teams.
• Document all call activity and outcomes in real time using Five9 and internal tracking tools.
• Verify and update patient contact information during calls to maintain data accuracy.
• Transfer or escalate calls requiring clinical input or coordination beyond the scope of the role.
• Educate patients on available services and appointment types, answering basic questions to support engagement
• Other duties as assigned

Scheduling Outreach Specialist

• Working cross functionally to design, build, and operate solutions that continuously improve and automate our security capabilities
• Leveraging data to understand trends, metrics, and opportunities to improve our security posture and then helping execute on those opportunities with stakeholders
• Leading and enhancing incident response efforts, spearheading analysis, containment, and mitigation strategies in a cross-functional environment to ensure effective resolution and remediation of security incidents
• Helping craft and refine security documentation pertinent to our Security Program, such as policies, standards, baselines, and standard operating procedures
• Mentoring and coaching more junior engineers or analysts

Senior Security Engineer II – DSPM

Full-stack Engineer

• Develop and implement scalable and performant solutions.
• Partner, as a peer, with Engineering Managers, Product Managers, and stakeholders throughout Aledade to develop and execute technical roadmaps using Agile processes.

Software Engineer I

• Partner with business stakeholders and technical teams to lead complex business analysis initiatives
• Facilitate Agile delivery by coaching teams on Scrum principles and removing impediments
• Support backlog refinement and promote continuous improvement for efficient value delivery
• Drive stakeholder alignment by maintaining a prioritized backlog and facilitating workshops