Alchemy Group

Account Manager

• Focus on converting high-quality leads into active trading accounts
• Be the first point of contact for prospects, guiding them through the account opening process
• Explain products and services, ensuring a seamless transition from lead to active client
• Build, retain and maintain long-term relationships with clients
• Contact new leads promptly to maximise conversion potential
• Serve as the primary point of contact for clients, promoting the products of the company
• Provide exceptional customer service, addressing client inquiries and resolving issues efficiently
• Adhere to all Company’s policies and procedures and client communication guidelines
• Meet monthly individual and team goals
• Stay updated with the latest trends and developments in the Forex industry
• Maintain a thorough understanding of the company’s products and services to effectively communicate their benefits to clients.

Sales Account Manager – Italian