Trading Platforms Operations Specialist

Alchemy Group

Trading Platforms Operations Specialist ensuring optimal performance and support of trading platforms like Metatrader, cTrader, Condor, DXtrade. Managing integrations and providing technical support in a hybrid role.

Posted 7/2/2026full-timeLimassol • 🇨🇾 CyprusJuniorMid-Level💰 €3,200 - €4,500 per monthWebsite

About the role

Key responsibilities & impact

Hands-on management and day-to-day support of our multiple trading platforms (Metatrader, cTrader, Condor, DXtrade)
Ensure smooth operation, configuration and support of the platforms
Troubleshoot and resolve any technical problems related to the platforms
Manage the integration of third-party plugins and APIs (such as Brokeree, Trading view, Trading central etc)
Implement and manage CRM integrations with other business systems and applications
Ensure platform servers are running efficiently and securely
Perform software updates and upgrades for the platforms
Provide technical support to clients and internal teams if necessary
Provide CRM support if necessary
Manage user access and ensure adherence to security policies
Monitor server performance, identify potential issues, and implement solutions to optimize performance
Ensure compatibility with other systems and compliance with industry standards
Conduct regular system audits to ensure data integrity and security
Maintain comprehensive documentation of system configurations, procedures, and incident reports.

Requirements

What you’ll need

2-5 years hands-on experience as a Trading Platforms/ Integration Specialist and /or Platform Administrator within the Forex/ Financial Services industry
Hands-on experience in supporting, troubleshooting or solving problems related to the platforms
Strong understanding of trading platform architecture and its components
Bachelor’s Degree in Computer Science, Engineering, Information Technology and/ or any other related field
Excellent problem-solving skills and the ability to work under pressure
Strong communication skills and the ability to provide technical support to non-technical users
Team player with strong active listening skills
Familiarity with financial markets and trading operations will be considered a strong advantage.

Benefits

Comp & perks

Competitive Remuneration Package and annual performance-based bonuses
Flexible working hours & hybrid working schedule
Medical Insurance coverage
Gym, Health & Wellness allowance fee
Parking allowance fee
Loyalty and Birthday rewards (including paid time off)
Referral Bonus
Ongoing Development opportunities
Dynamic career growth in a motivating and fast-growing global company
Modern offices near the seaside and many more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

MetatraderCTraderCondorDXtradePlatform ArchitectureSoftware UpdatesSystem AuditsData IntegrityPerformance MonitoringTechnical Troubleshooting

Soft Skills

Excellent Problem-Solving SkillsStrong Communication SkillsActive ListeningTeam PlayerAbility to Work Under Pressure

Certifications

Bachelor’s Degree in Computer ScienceBachelor’s Degree in EngineeringBachelor’s Degree in Information Technology