Akamai Technologies

DevOps Engineer

• Preparing release artifacts and documentation for deployment onto the Akamai platform
• Communicating with other operational teams to ensure releases are executed seamlessly and efficiently.
• Designing and implementing tools and pipelines that help automate builds and releases.
• Managing and facilitating engineering and release plans, execution and workflows.
• Managing and maintaining Hadoop clusters, including monitoring, installation, upgrades, troubleshooting, and coordinating with development teams.

Release Engineer II

Support Engineer

• Oversee support for cloud and on-premises applications.
• Collaborate with stakeholders and teams to understand IT needs.
• Troubleshoot issues, guide teams, and provide effective resolutions.
• Offer guidance and mentorship to Linux/application engineers while identifying and applying automation best practices for products and processes.
• Own the problem resolution and collaborating with internal teams.
• Analyze technical issues, understanding architecture, setting up processes, and collaborating with the Development team and vendor for on-prem and cloud applications.
• Collaborate with our support, operations and engineering teams to investigate and troubleshoot complex problems.
• Enhance system monitoring to accelerate error detection and resolution, improving reliability, performance, and participating in rotations for service restoration.

Systems Support Engineer

Systems Engineer

• Gaining thorough knowledge of Sales and Channels or Partners processes and functionalities is essential for effective operational performance.
• Fostering partnerships with internal stakeholders, understanding needs, collaborating on solutions, and facilitating requirement analysis, prioritization, communication, and validation for organizational improvements.
• Analyzing business challenges and opportunities to recommend solutions that align with requirements and help the organization achieve objectives.
• Ensuring accurate functional requirements are created and clearly presented to management and stakeholders for effective understanding and decision-making.
• Collaborating with developers, architects, managers, and business teams to ensure on-time delivery of quality solutions meeting specified business needs.
• Adapting swiftly, excelling in dynamic environments, mastering processes, leveraging technologies, and proactively completing tasks with dedication and efficiency.

Business Systems Analyst

Associate Business Systems Analyst

Security Engineer

• Engage in critical network and attack-related events for Akamai's managed security customers.
• Help identify real time cyber-attacks, strategize & deploy mitigations while neutralizing adverse impact to the end users.
• Devising and engaging mitigation strategies to prevent real time attacks, using Akamai products & platform.
• Performing advanced analysis to identify attacks and threats to customer's digital properties and/or their business network.
• Communicating with customers regarding challenges and providing updates and results on your mitigation and analysis.
• Innovating around tooling development & product enhancement.
• Being a good advocate to customer centricity during day-to-day operations & incidents.

Security Architect

Solutions Engineer

• Owning the design, architecture, testing, and go-live technical aspects to ensure web, media, and security solutions.
• Being a proactive technical consultant and trusted advisor for our customers delivering value with every engagement
• Analyzing customer traffic and implementing Akamai security/delivery/compute solutions to address customers' security/delivery/compute needs
• Delivering coaching and training to customers to ensure the value and usability of our products.
• Partnering with cross-functional teams to resolve issues that arise during customer implementations.
• Leveraging Akamai tooling for technical implementation, automation, and enabling the use of APIs

Solutions Architect

Billing Specialist

• Reviewing all incoming contracts to ensure compliance with Akamai's legal and audit requirements
• Entering customer contract details with 100% accuracy
• Managing monthly invoicing to ensure billing is in accordance with contract terms
• Tracking customer contract issues and working with the internal account team to facilitate timely resolution

Contract, Billing Analyst – US Shift

Marketing Operations

• Supporting Global and Growth Marketing email campaigns by advising on data health, audience segmentation, and strategy.
• Developing, maintaining, and optimizing scalable, automated campaigns to attract, engage and nurture customers and prospects.
• Creating an informed, decision making environment through KPI/metric analysis, identifying trends/opportunities, and presenting insights to stakeholders.
• Supporting data integrity and data management workflows, including list management, data ingestion, and system integrations.
• Enabling and educating the global marketing team by developing engaging documentation and training materials
• Troubleshooting issues, providing insight, and resolving platform-related challenges (e.g. data discrepancies, monitoring system performance, etc.).

Marketing Automation Specialist

Account Executive

• Oversee the go-to-market strategy of our Cloud Computing business
• Drive market development initiatives
• Lead sales programs
• Collaborate with Sales, Technical Pre-Sales, Product, and Marketing teams
• Create a strategic sales plan for Cloud Portfolio
• Lead customer engagements with C-Level executives to DevOps engineers
• Collaborate with Akamai Sales and Pre-Sales leaders
• Develop a deep understanding of the Cloud Computing market

Senior Major Account Executive – Cloud Sales

Compliance

• Owning and driving security compliance initiatives to completion across APJ/EMEA.
• Maintaining knowledge of security standards, monitoring advancements, and ensuring compliance.
• Identifying systemic security gaps, assessing control effectiveness, and advising on risk exposure.
• Providing management with insights on control weaknesses and designing strategic improvements.
• Serving as an SME for audits, guiding risk management, and aligning cross-functional teams.

Senior Compliance Analyst

• Driving new Linode customer acquisition and account growth as public cloud pre-sales, collaborating with sales on technical aspects
• Driving customer success and continuous consumption of Linode, as part of the integrated account team.
• Leading solution & product innovation initiatives. Evangelize APJ use cases/technologies & influence product roadmap with product managers
• Building technical thought-leadership in Cloud Computing/Linode to support overall Akamai APJ business growth.

Senior Technical Solutions Architect

• Championing Akamai's Cloud Computing vision and value proposition with Customers, Partners and internal Akamai stakeholders
• Developing Mid-Market sales plan to meet revenue/pipeline targets for market development, lead generation, GTM & partnerships
• Leading customer engagements that differentiate Akamai's services at all levels within Mid-Market customers
• Developing deep understanding of the Cloud Computing, product development & go-to-market initiatives to lead in Cloud Computing

Major Account Executive

Contract/Billing Analyst

• Driving new cloud customer acquisition and account growth as public cloud pre-sales, collaborating with sales on technical aspects
• Driving customer success and continuous consumption of Akamai's cloud, as part of the integrated account team.
• Leading solution & product innovation initiatives. Evangelize APJ use cases/technologies & influence product roadmap with product managers
• Building technical thought-leadership in Cloud Computing to support overall Akamai APJ business growth.

Senior Technical Solutions Architect – APJ, Cloud

Sales

• Owning the pursuit and closure of large, complex strategic deals with full accountability for deal strategy, execution, and outcomes.
• Applying knowledge of the GPU and inference cloud ecosystem to position and sell advanced compute solutions.
• Leading complex, cross-functional deal teams by orchestrating stakeholders across sales, product, engineering, legal, finance, and partner organizations.
• Influencing and partnering in a matrixed sales organization, supporting multi-region deal activity.