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Akamai Technologies

Production Service Engineer II

Akamai Technologies

Production Service Engineer II at Akamai responsible for owning change safety in Operations. Troubleshooting complex technical issues and improving workflows for change safety.

Posted 6/4/2026full-timeRemote • 🇮🇳 IndiaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
DNSLinuxSQLTCP/IPUnix

About the role

Key responsibilities & impact
  • Troubleshooting and resolving complex technical issues in area of specialty
  • Identifying and implementing process and efficiency improvements in favor of change safety
  • Improving tools, alerts, documentations, and procedures in favor of change safety
  • Maintaining positive relationships across the teams
  • Collaborating with our global Change Safety Deployment team to maintain consistent workflows across the group

Requirements

What you’ll need
  • Have 3 + years relevant experience or a Bachelor's degree in a relevant related technical field
  • Possess experience of administering, monitoring and resolving issues in a high availability platform environment
  • Demonstrate experience of Linux/Unix system and good knowledge of SQL and Scripting languages
  • Be experienced in network technologies and internet protocols such as TCP/IP, WAN and DNS
  • Be a team player, able to collaborate, prioritize, and solve problems in an ever-changing environment
  • Have excellent communication and written skills to articulate technical information to internal teams and customers.

Benefits

Comp & perks
  • Professional development opportunities
  • Mentoring programs
  • Internal events like the APEX Expo
  • Tools such as Linkedin Learning

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
LinuxUnixSQLScripting languagesTCP/IPWANDNSHigh availability platform administrationTechnical troubleshootingProcess improvement
Soft Skills
CollaborationProblem-solvingPrioritizationCommunicationWritten communicationInterpersonal skillsTeam playerAdaptabilityEfficiency improvementChange management
Certifications
Bachelor's degree in a relevant technical field