Akamai Technologies

Full-stack Engineer

• Getting in early on an exceptionally rare and impactful project
• Working with a small team to solve complex issues
• Designing systems that scale
• Working to define the next generation of cloud tooling

Senior Software Engineer

Technical Writer

• Working closely with product managers and engineers to plan user-assistance projects, anticipate documentation needs, solve problems
• Driving documentation projects through the complete development cycle, with the help and guidance
• Taking care of scope deliverables, set schedules, talk to subject matter experts, write, edit, and produce
• Learning and mastering new documentation tools, methods, and delivery mechanisms as the work requires
• Creating and maintaining all types of technical documentation and application content aimed at Akamai customers
• Creating UI text and in-app guidance to help customers navigate through Akamai products and
• Understanding user goals and working with cross-functional teams to scope the user assistance deliverables

Backend Engineer

• Building a world class scalable backend platform to ensure a robust, stable and high-performing environment
• Writing reliable, efficient, secure, and scalable code
• Coding in C++ and Python as the main languages
• Collaborating with different engineering teams, product teams, and operations while developing one of the most central components of the product

Senior C++ Engineer

• manage the Akamai cloud storage solution, NetStorage, within the public sector
• work closely with various groups to support and improve existing product offerings
• act as a lead in design, development, testing, implementation, maintenance, and support of the NetStorage ecosystem
• lead integration of NetStorage into Public Sector enterprise environment
• research and implement new storage features
• act as a technical resource to assist in escalations
• work with other internal development teams to solve platform problems
• maintain, enhance, and develop tools and testing frameworks

Senior Software Engineer, Reston, Cambridge

Auditor

• Conduct risk-based audits across strategic, operational, financial, and compliance areas
• Execute risk-based business process audits and transactional analysis
• Prepare clear, well-supported, high-quality workpaper deliverables
• Identify control gaps, process deficiencies, and possible policy violations
• Collaborate with process owners to identify root causes and corrective action plans
• Track and monitor process improvement status with a focus on effectiveness

Internal Auditor II

Infrastructure Engineer

• Remotely diagnose hardware problems
• Facilitate router repairs and manage Akamai's hardware assets
• Interact with datacenter and ISPs staff
• Collaborate with a worldwide team of field technicians
• Work closely with external partners and internal teams
• Manage projects for server deployments and network installations
• Troubleshoot network issues remotely and diagnose switch and router problems
• Train and mentor new engineers and technicians

Network Infrastructure Engineer

Account Executive

• Developing strategic partnerships to maximize territory opportunities through new accounts and meeting sales quotas.
• Creating and managing a sales pipeline with forecast accuracy to prospective customers in collaboration with your partners.
• Becoming a subject matter expert on our Akamai propositions and products to effectively identify potential partnerships.
• Managing contract negotiations when recruiting partners, ensuring a seamless service. Collaborating with Partner Enablement Managers to generate sales, training, and certifications.

Senior Partner Account Executive

Support Engineer

• Owning complex technical escalations end-to-end, coordinating investigations and resolution across multiple teams and system layers
• Performing deep technical investigations involving SaaS application behavior, APIs, integrations, SQL databases, and containerized/cloud-native environments
• Working through ambiguous, previously undocumented, or pre-runbook issues while contributing improvements back into operational knowledge and troubleshooting documentation
• Collaborating effectively with Engineering, Infrastructure, Customer Success, and other teams during high-impact investigations
• Writing high-quality bug reports, technical documentation, escalation summaries, and improving internal tooling and troubleshooting workflows
• Participating in on-call rotations, including occasional nights, weekends, and select holidays as needed

Product Support Engineer

DevOps Engineer

• Tuning systems to optimize performance and to operate more reliably
• Providing ongoing technical assistance in areas including model database management, configuration management, and simulation runs
• Managing the rollout and activation of new features and platform changes
• Developing monitoring tools and automate processes to help scale our systems better
• Troubleshooting complex application issues, service incidents, performance and availability issues
• Providing expertise developing code that provides predictive results from analytical trending and modeling

Senior Site Reliability Engineer Lead

Sales Operations Manager

• Supporting the development and implementation of ongoing trainings, including onboarding and leadership development offerings
• Participating in the development and execution of a global Sales training event, working collaboratively within the global Sales & Technical Enablement team
• Contributing to governance processes by organizing content, coordinating with teams, updating spreadsheets, and tracking schedules, calendars, and deadlines effectively

Sales Enablement Intern

Solutions Engineer

• Mentor the partners of the whole sales process
• Be the technical evangelist supporting partners with the adoption of our products and services
• Demonstrate the value of our solutions, helping to close the sale
• Work with partners to accelerate new customer acquisition
• Enable partners to market, sell, implement and support Akamai solutions to customers in a self-sustaining manner
• Conduct training and enablement workshops for a partner's sales, pre-sales and architect teams
• Define a partner-specific enablement plan based on the combined Akamai and partner's sales strategy
• Collaborate with the Channel Sales team to manage partner progress and success against the enablement plan
• Conduct feedback sessions with local presales to understand the challenges partner personnel face with current opportunities
• Participate in the partner quarterly business reviews to obtain visibility and feedback from the partner
• Represent needs of partners with product, marketing & services teams to drive partners' success

Senior Partner Solutions Engineer

Product Manager

• help define and execute our cloud market strategy.
• Partnering across engineering, GTM, and executive teams to build competitive cloud products and leading cross-functional teams.
• Owning product vision and multi-year strategy for our infrastructure as a service (Iaas) portfolio, aligning to broader cloud growth objectives.
• Building and leading a high-performing team of product leaders, driving accountability, execution discipline, and a culture of customer obsession.
• Leading cross-functional execution across product, engineering, and SRE, ensuring alignment and delivery against roadmap priorities.
• Partnering with engineering, design, sales, and marketing to bring products from concept to launch and scale adoption.
• Leveraging deep market, customer, and industry insights to identify differentiation opportunities and shape product positioning.
• Owning business outcomes across portfolio, including revenue growth, adoption, and customer satisfaction.
• Collaborating with go-to-market leadership on pricing, packaging, and segment strategy, and representing Akamai externally with customers, partners, and analysts.

Vice President, Product Management – IaaS

Business Operations

• Collaborating with sales and channels teams to define/execute strategic projects to increase revenue, productivity, and efficiency
• Partnering with IT to drive alignment and execute initiatives.
• Supporting continuous improvement of systems process and user experience for sellers and partners
• Supporting data governance to improve data hygiene and usefulness.
• Establishing formal and informal processes for collecting feedback, requirements, and enhancement requests related to sales process/tools
• Supporting cross-functional initiatives and collaborating closely with sales, pre-sales, marketing, and finance.

Intern – Business Operations Analyst

Security Engineer

• Ensuring seamless security and delivery by managing technical lifecycles, from initial setup, troubleshooting, and testing to production deployment.
• Designing the end-to-end lifecycle of customer configurations, incorporating CDN, WAF, API Security, Bot Management, and additional solutions for seamless delivery.
• Analyzing traffic and system architecture, and customizing security solutions to address and remediate security challenges.
• Managing and documenting technical issues, stakeholder responses, and requests to ensure information is consistently recorded and up to date across projects.
• Collaborating with cross-functional project teams to scope, set timelines, create technical solutions, and support ongoing implementations.
• Leveraging automation through Infrastructure as Code (Terraform, Akamai CLI) and scripting (Python, Powershell) to streamline configurations and deployments where possible.
• Leveraging a robust technical toolkit like Web Developer Tools, Postman, cURL, and Burp Suite to validate, optimize, and troubleshoot workflows.

Security Architect II

• Ensuring customer success by understanding requirements and leveraging best practices
• Collaborating with integrated account team to evaluate customer web architecture and develop long-term security strategy and cloud solutions
• Working with security experts to solve technical problems
• Participating in training and projects contributing to best practices and service quality