Akamai Technologies

Analyst

• Cooperating daily with sales in order to find the best and optimal contract structure
• Gathering customer feedback from our sales team to efficiently translate needs into valid orders/contracts for our services and products
• Assisting our sales team with the renewal of existing customer contracts
• Working with internal cross-functional teams to obtain approvals for standard and non-standard orders
• Tracking and reviewing the status of in-process sales orders to ensure completeness, accuracy and compliance with our internal policies
• Acting as a subject matter expert on sales policies, identifying potential improvements, and drafting business terms for unique deal requirements.
• Staying up to date with Akamai products portfolio updates (pricing, structure, features)
• Attending meetings to advise on questions or issues sales teams are facing, relating to the order process

Order Analyst

Systems Engineer

• Leading the administration, security, and governance of the GCC High M365 tenant, ensuring all configurations and security controls meet government regulations
• Utilizing Google Gemini capabilities across Google Workspace and GCP. Work with underlying infrastructure (RAG/MCP) to support AI solutions and integrate collaboration tools with business systems
• Designing, implementing, and securing complex multi-cloud deployments (M365, GWS, GCP)
• Overseeing tenant-to-tenant and platform migration projects, converting legacy systems to compliant cloud solutions
• Automating using PowerShell, Python, Google Apps Script, Advanced GAM, and REST APIs for enhanced efficiency across all platforms
• Providing expert (Tier 3) technical support, troubleshooting complex multi-faceted issues, and creating comprehensive technical documentation and standard operating procedures (SOPs)

Senior Systems Engineer

Account Executive

• Championing Akamai's Cloud Computing vision and value proposition with Customers, Partners and internal Akamai stakeholders
• Developing a strategic sales plan that encompasses market development, partnerships, and product development
• Leading customer engagements that differentiate Akamai's services at all levels within enterprise customers
• Collaborating with Akamai Sales and Pre-Sales leaders to develop and execute opportunity plans for large enterprise clients
• Developing deep understanding of the Cloud Computing, product development & go-to-market initiatives to lead in Cloud Computing

Major Account Executive

Technical Program Manager

• Leading program plans, including detailed work breakdown structures, resource management, communication plans, and risk mitigation strategies.
• Acting as the voice of the program to senior leadership, leveraging standardized methods to highlight dependencies, risks, and mitigation strategies.
• Building relationships across SRE, Product and Engineering organizations to keep projects on track.
• Driving cultural change by championing agile mindsets and ensuring the organization adheres to industry best practices.
• Serving as the primary point of contact for escalation with stakeholders and assist in the removal of blockers.

Technical Program Manager II

Marketing

• Conducting real-time conversational listening and signal detection across platforms like LinkedIn, Reddit, and YouTube to track cloud, AI, and cybersecurity narratives.
• Monitoring and analyzing competitor message shifts to keep Akamai ahead of market trends.
• Owning executive-ready measurement storytelling, delivering monthly readouts and quarterly POVs on content that earns audience trust and consideration.
• Delivering actionable, data-driven recommendations to the social team regarding editorial direction, video formats, and executive voice activation on a weekly basis.

Senior Marketing Program Specialist

Technical Writer

• Implementing Akamai delivery and performance products hands-on, building and maintaining live configurations and demo environments that show real capabilities on real traffic, not slideware
• Designing and running reproducible benchmarking with documented, defensible methodology, validated against independent third-party measurement, to substantiate Akamai's performance advantages with evidence
• Authoring reference architectures and demos that make Akamai's technical differentiation concrete for customers, field teams, and events
• Owning the technical answer to what makes Akamai's distributed network and content delivery platform genuinely differentiated, and keeping that answer current as the platform evolves
• Working directly with engineering to build working knowledge of network optimization, carrier and telco peering, route optimization, post quantum cryptography, developer experience, and performance
• Producing a consistent cadence of technical thought leadership- deep-dive blogs, benchmark reports, conference talks, and demos- timed to global and industry events so Akamai shows up with proof when the market is paying attention
• Partnering with product marketing to ground positioning, messaging, and competitive content in technical reality

Senior Technical Marketing Engineer, Distributed Networking, Content Delivery

Security Engineer

• Owning the technical relationship with customers from onboarding through renewal
• Performing technical presentations and demos for customers and partners
• Communicating concepts to audiences, including executive-level decision-makers, and follow up with technical staff in all areas
• Adapting to complex, changing business environments to deliver valuable solutions to enterprise customers
• Familiarizing yourself with customer environments, requirements, and milestones in order to help drive value

Technical Account Manager II, Security

• Designing, developing, testing, and deploying scalable security tools adopted across the organization.
• Acting as a technical resource during security incidents to analyze threats and deploy scripts.
• Researching and integrating AI and machine learning to automate workflows and enhance security.
• Partnering with diverse teams to understand operational environments and engineer customized solutions.
• Managing, documenting, and upgrading internal security tools to address evolving business needs.
• Staying at the forefront of InfoSec and AI landscapes to upskill the team.

Senior Security Engineer

Solutions Engineer

• Integrating and leading the deployment of the API Security Platform and its components across diverse enterprise ecosystems.
• Resolving deployment problems on Kubernetes platforms, Virtual Appliances, Cloud infrastructure, Networking, API gateways, Authentication flows, Hybrid architectures, Distributed applications.
• Acting as a partner to customer engineering, DevOps, cloud, networking, or security teams to deploy and operationalize Akamai API Security Platform.
• Analyzing API traffic to identify misconfigurations, authentication gaps, performance bottlenecks.
• Supporting configuration of in/out-bound traffic sources for major API gateways and platforms (such as F5, Citrix, Apigee, Kong, NGINX, or MuleSoft).
• Developing enterprise architecture diagrams, integration patterns, deployment plans, and operational runbooks.
• Leading customer workshops, technical enablement sessions, and architectural reviews.

Senior Solutions Architect

Data Scientist

• managing a team of employees that supervises the activities of our Field Technician contractors in hyperscale pods across the United States
• building relationships with third-party system integrators (SIs) used for deployment and maintenance activities as well as overseeing the work
• building relationships with large-scale data center providers for new deployments and ongoing operations
• conducting inventory control on local spare parts, including RMA coordination for defective parts
• coordinating with Compliance team on access list management for assigned data centers
• maintaining 24x7 staffing and escalation path to address network incidents and SLA adherence
• evaluating and adapting our training curriculum to the specific needs of hyperscale pods
• coordinating the staffing of Field Technicians at our hyperscale pods

Senior Manager, Data Center Operations

Full-stack Engineer

• Designing and building scalable backend applications for next-generation identity solutions.
• Collaborating with Product Management and engineering teams to deliver high-quality features.
• Conducting design reviews and partnering with QA to deploy production code.
• Collaborating across the organization with Data Science, Product, and Operations to build innovative components of Akamai's Big Data AI solutions.
• Solving complex technical challenges proactively with a high success rate.
• Participating actively in agile SCRUM planning and technical team meetings.
• Optimizing and supporting the continuous integration and delivery pipelines.

Senior Full-Stack Software Engineer

SDET

• As an SDET II in Akamai's Cloud Technology Group, design, develop, and maintain automated testing tools ensuring software quality and reliability.
• Collaborate with diverse teams to identify, analyze, and resolve software defects efficiently.
• Contribute to improving testing processes and methodologies, fostering innovation and continuous improvement throughout the software development lifecycle.
• Build frameworks to automate deployment, configuration, and testing for many components of our compute cloud offering.
• Advise in utilizing and managing automation frameworks and tools, including Pytest, Playwright, SaltStack, Github Actions, and Jenkins.
• Showcase high-level proficiency in Python test case development and the creation of automated scripts.
• Have experience in Linux system administration (specifically, server administration, networking, system internals, and package management).
• Master testing best practices, from the analysis of design documentation to the creation of thorough, repeatable test plans.

Software Development Engineer II – Test

DevOps Engineer

• Collaborating with our support, operations and engineering teams, investigate and troubleshoot complex problems.
• Developing processes, plans, and infrastructure to deploy new software components and updates safely and efficiently at scale.
• Participating in on-call rotations, guiding restoration and repair of service-impacting issues.
• Improving our system monitoring and analysis platform to speed error detection and remediation, enhancing performance and reliability.

Senior Site Reliability Engineer, Compute Platform Services

Human Resources

• Responding to HR general questions from employees through a ticketing system
• Working in partnership with Benefits, Employee Relations, HRBP's, Payroll, and others to respond to inquiries
• Supporting HR systems in partnership with IT to ensure system upgrades and system changes are implemented successfully
• Participating in and leading HR projects and special programs
• Managing full lifecycle of leave of absences and working with stakeholders (Employee Relations, HRBP, Payroll, etc.) to ensure fulfillment and compliance
• Managing the full lifecycle of accommodations and working collaboratively with stakeholders (e.g. Employee Relations, Facilities, IT, etc.) to ensure fulfillment and compliance for the request

HR Operations Administrator

Product Manager

• Shaping the product strategy and the product roadmap in line with stakeholders, company vision and market trends.
• Leading cross-functional efforts across engineering, design, and GTM to drive high-velocity, high-quality product execution.
• Hands-on work to define, prioritize, and communicate clear product requirements and user scenarios, ensuring alignment on product specifications.
• Collaborating with customers and internal stakeholders to validate product concepts and requirements.
• Serving as primary POC for product-related questions from engineering and field teams (marketing/sales/services), providing timely clarifications to ensure alignment and execution.
• Maintaining a deep understanding of relevant technologies and contributing as a thought leader in the security industry.