Senior Technical Account Manager

Akamai Technologies

Technical Account Manager focusing on customer relationships in API Security solutions. Owning technical partnerships and driving product adoption for client security goals.

Posted 7/15/2026full-timeRemote • 🇯🇵 JapanSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing technical relationships with customers, ensuring successful product adoption and alignment with security goals. Proficient in API security, cloud solutions, and effective communication with both technical and executive stakeholders.

Highest-signal resume keywords

API Vulnerability UnderstandingAppSec Principles IntegrationHTTP/HTTPS Protocols ExperienceCloud and Cybersecurity Solutions KnowledgeCommunication and Presentation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

API SecurityAppSec PrinciplesHTTP/HTTPS ProtocolsREST API ArchitectureGraphQL API ArchitectureOAuth 2.0OIDCJWTSAMLAPI Keys

Soft Skills

Written CommunicationVerbal CommunicationListening SkillsPresentation Skills

Industry Keywords

Security IndustryEnterprise CustomersProduct RoadmapTechnical Relationship ManagementProduct Adoption

Tech Stack

Tools & technologies

CloudCyber SecurityGraphQLSDLC

About the role

Key responsibilities & impact

Owning the technical relationship with customers from onboarding through renewal
Delivering technical deep-dives and custom product demonstrations to both security teams and executive-level decision-makers.
Familiarizing yourself with customer environments, requirements, and milestones in order to help drive value
Keeping clients regularly updated on new security features, updates, and the overarching product roadmap
Partnering with Akamai's internal Product, Engineering, and Support teams to expedite bug fixes and requested features
Driving successful product adoption by aligning platform capabilities with client security goals, ensuring measurable value, reduced API risk exposure, and high annual renewal rates

Requirements

What you’ll need

Have good understanding of common API vulnerabilities (such as the OWASP API Security Top 10), indicators of compromise, and web application attack patterns
Possess understanding of AppSec principles and how they integrate into the software/application development lifecycle (SDLC)
Have experience with HTTP/HTTPS protocols, REST/GraphQL API architectures, and robust authentication/authorization mechanisms (OAuth 2.0, OIDC, JWT, SAML, and API keys)
Have experience and a successful track record in the security industry with large enterprise customers
Have excellent knowledge and experience with a wide variety of cloud and cybersecurity solutions
Have excellent written and verbal communication, listening, and presentation skills

Benefits

Comp & perks

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