Airbnb

Machine Learning Engineer

• Work with large scale structured and unstructured data; explore, experiment, build and continuously improve foundation models for Airbnb product, business and operational use cases.
• Create a multi-year tech roadmap that enables our team to stay on the leading edge of the rapidly evolving AI landscape and leverage the best in class technologies to deliver customer benefits.
• Continuously evaluate recent and upcoming large foundational models, ensuring the selection and refinement of the highest quality models for enhanced performance and efficiency.
• Hands-on prototype, develop and productionize LLM models and pipelines at scale, including both batch and real-time use cases.
• Drive key AI architectural decisions for products, and contribute to Airbnb’s ML platform architecture and strategy.

Senior Staff Machine Learning Engineer, Post Training

Security Engineer

• Interagir avec les clients d'Airbnb et les membres de la communauté en utilisant tous les canaux actuels et futurs, qu'il s'agisse des outils Airbnb ou d'outils externes, dont le clavardage, les réseaux sociaux, la messagerie et le téléphone.
• Gérer de bout en bout des dossiers complexes dans le but de régler les problèmes des clients en suivant la méthodologie de travail et les directives.
• Reconnaître le type et la gravité des dossiers et bien les traiter en fonction du champ d'application du service et en faisant appel à d'autres équipes, le cas échéant.
• Prendre en charge des dossiers d'un certain degré de gravité ou de complexité sous étroite supervision.
• Être capable de reconnaître et d'évaluer les comportements menaçants et risqués.

Spécialiste, Sécurité

Financial Planning and Analysis

• Collaborate with business partners to manage the annual and quarterly planning process
• Lead or support strategic projects to improve financial outcomes
• Provide actionable financial insights through detailed reporting and analytics
• Regularly present financial reports, performance updates, and strategic recommendations to senior leadership
• Analyze business trends and drivers of variance
• Partner with key stakeholders to define, lead, and improve operating processes
• Own tracking and approval of requests of all teams’ budgets

Associate Principal, Strategic Finance

Procurement

• Partner with business leaders across the organization to understand needs and translate them into sourcing strategies and negotiation plans.
• Conduct and lead end-to-end sourcing activities, including opportunity assessments, RFPs, supplier selection, and complex contract negotiations.
• Analyze spend data and market trends to identify savings, innovation, and risk mitigation opportunities across Professional Services and related categories.
• Apply AI tools and automation to streamline data analysis, supplier management, and contract workflows.
• Identify and implement continuous improvement initiatives, simplifying sourcing processes and driving measurable efficiency gains.
• Build and manage supplier relationships to ensure ongoing value delivery, service quality, and alignment with Airbnb’s diversity and sustainability objectives.
• Collaborate cross-functionally with Legal, Finance, and Vendor Management to develop clear commercial terms, ensure compliance, and support sound financial outcomes.
• Serve as a thought partner to stakeholders, offering insights on supplier capabilities, market dynamics, and cost optimization strategies.
• Influence vendors and internal partners to drive innovation, continuous improvement, and long-term value creation, while leading complex negotiations and contracts that mitigate risk, enhance accountability, and maximize total cost of ownership.

Strategic Sourcing Manager – Professional Services

Designer

• Own 1–2 D&amp;B workstreams as DRI.
• Translate D&amp;B insights into business language.
• Produce blueprints and toolkits for Talent Partners and leaders.
• Apply systems thinking to root cause analysis.
• Build measurement into everything.
• Leverage AI and technology to scale reach.
• Drive adoption and ownership transfer.
• Lead with a global lens.
• Stay current on the field.

Solutions Designer, Diversity and Belonging

Manager

• Build and manage partner relationships within assigned territory, with a strong emphasis on in-person relationships
• Proven ability to handle operational complexity and ability to maximize the impact of resources
• Directly manage top-tier accounts to meet and exceed quarterly/annual sales goals
• Analyze data and utilize data-driven recommendations to identify and action on strategic opportunities in your region to increase sales
• Prospect and onboard new, high-quality supply in your assigned geography
• Maintain a baseline understanding of the technical integration of various software partners to provide the appropriate support to your clients
• Develop deep knowledge of Services partners and become the go-to source for all information relating to relevant market trends and market dynamics
• Work across Airbnb internal teams, including country managers, regional teams, and business
• Engage with strategic B2B partners to build long-term relationships
• Anticipate barriers, market shifts and trends, and lead proactive solution development; apply critical thinking to recommend standards and operating strategies that mitigate risk and propel growth given resource requirements.
• Hold regular optimization calls and business reviews with your partners

Senior Market Manager, Services

Content Writer

• Touch base with your team to review project goals and timelines
• Develop inspiring, strategic ideas based on product requirements, data, and/or research
• Consider what language and design patterns best serve the UX
• Translate complex requirements into human language with plain, direct, inclusive copy across multiple touchpoints
• Create scalable content patterns (template, components, content guidelines) that work across markets and surfaces
• Join writing team crits to present work and help sharpen the work of your teammates
• Present copy and design work to Design Directors, executives, or other stakeholders
• Connect with our critical cross-functional partners
• Improve comprehension and completion through testing, iteration, and measurement

Lead UX Writer

Community Manager

• Provide leadership and coaching to a team of CS Experience Managers and Platform Managers.
• Drive strategy and execution by collaborating with senior leadership to align team initiatives with broader CS strategy.
• Ensure team focuses on high-impact projects that drive improvements in support experiences.
• Work closely with Product, Operations, Policy, and Analytics teams to influence key business decisions and ensure effective execution.
• Oversee a portfolio of programs and technologies, provide decision-making support to the team, and remove blockers.
• Encourage the team to explore new approaches and tools that can enhance the support experience and ways of working.
• Regularly report to senior leadership on progress and outcomes of key initiatives using data to illustrate impact.

Senior Manager, Platform Management – Community Experience

Marketing

• Own and steward Airbnb's brand health tracking program
• Partner with Marketing leadership as the go-to expert on the voice of the consumer
• Design and execute qualitative and quantitative research projects
• Coach and support a direct report who owns Airbnb's media measurement program
• Prepare and present research findings in concise, visually compelling formats for senior stakeholders
• Collaborate with the broader Research leadership team

Senior Consumer Insights Lead

Full-stack Engineer

• Lead the multi-year roadmap and long-term architecture for the UDS client stack, balancing immediate execution with systemic platform evolution.
• Design and operate a high-performance data access layer that abstracts complexities like indexing, replication, and global consistency models.
• Lead deep-dive design reviews and establish best practices for building fault-tolerant distributed systems across the organization.
• Act as a bridge between infrastructure and product, creating a unified interface that simplifies how engineers interact with complex data systems.
• Partner with UDS and Data Infrastructure teams globally to align architecture, drive adoption, and deliver high-impact solutions.

Staff Software Engineer, Unified Data Store

Artificial Intelligence

• Contribute towards the long-term vision for building 10-star, personalized community support, building a platform where our AI understands each guest and host the way their best human advocate would, and responds accordingly.
• Partner with data science, ML, and operations to identify new high-signal personalization signals to serve user needs
• Own the product roadmap across ML models, signals, schemas, and prompt optimization to ensure the right information reaches the model in the most effective form.
• Drive personalization experiment design and measurement: define KPIs (self-solve rate, personalization coverage, citation accuracy), lead experiment design, and translate results into clear product decisions.
• Collaborate with ML engineers to shape requirements for accuracy, latency, and scalability improvements.
• Scale personalization infrastructure across Airbnb's AI surfaces, ensuring the platform is extensible enough to serve each modality's unique needs.
• Build a framework for continuous improvement: define how the team identifies personalization failures, prioritizes fixes, and systematically closes the gap between AI and human agent performance.
• Collaborate across engineering, ML, design, data science, and policy to build consensus on prioritization, drive cross-functional alignment, and ship with rigor from concept to production.

Staff Platform Manager, AI Personalization

Backend Engineer

• Code in a high-impact, deep-complexity domain. We value a deep-work culture and ensure you have protected focus time to solve hard problems.
• Share knowledge and learn from your teammates through collaboration and pairing.
• You will navigate ambiguity, taking abstract requirements and refining them into concrete technical roadmaps to improve platform reliability and capabilities.
• Partner with our customers - the Viaduct tenant teams - to support their mission to ship an industry-leading user experience.
• Contribute to the planning process that informs the strategy and roadmap for the Viaduct platform.
• We value sustainable engineering practices. We share on-call responsibilities across a large team and prioritize long-term reliability fixes to minimize off-hours pages.

Senior Software Engineer, Viaduct Backend, GraphQL

• Be the technical lead and owner of significant scope, working through ambiguity, concept validation and implementation of a best-in-class solution.
• Build our platforms--infrastructure, applications and tools using your expertise in distributed systems, large compute clusters and petabyte-scale storage infrastructure.
• Help build out the team, cultivate innovation and growth by driving cross-collaboration and execution of projects across multiple teams.
• Be a player/coach of our high-performance team to ensure code quality, commitment to craft and operational excellence.
• Scale distributed applications in a highly-available environment, make architectural trade-offs applying design patterns and disciplined execution.
• Work with cross-functional teams with design, product, data science, and research partners to drive engineering decisions and influence outcomes.

Senior Software Engineer, Insurance Platform

Engineering Manager

• Lead the organizational and technical direction of the team: proactively share context to help the team connect the dots of their work with broader company initiatives
• Build a robust team by attracting top talent, mentoring individuals and regularly providing feedback
• Nurture a culture of technical quality from design, through code review, to production
• Collaborate with internal teams and cross-functional partners to gain agreement by developing and communicating a clear and impactful vision and priorities for the team
• Implement an execution framework that detects problems early and enables thoughtful planning, tracking and reporting on the work of the team

Engineering Manager, Checkout – Booking & Pricing

Technical Program Manager

• Lead planning, execution, and delivery of large cross-functional initiatives aimed at meeting key business priorities.
• Balance broad, outcome-driven thinking with attention to critical details, exercising sound judgment to prioritize where deep focus is necessary to ensure successful execution.
• Shape and influence the technical direction of projects, ensuring we meet stakeholder needs while maintaining high-quality standards.
• Define and secure stakeholder alignment on clear, measurable success criteria to accelerate initiatives. Regularly assess risks and opportunities, and devise proactive mitigation strategies to maintain momentum and project success.
• Maintain transparent and effective communication channels to keep stakeholders informed of progress, developments, and challenges.
• Lead cross-functional risk and issue management by identifying and documenting risks/issues, assigning clear owners, and driving mitigation to protect delivery commitments.
• Expertly present outcomes and updates to senior leadership, clearly and comprehensively articulating trade-offs, risks, and emerging opportunities.
• Define and align on success criteria with relevant stakeholders. Regularly assess risks and identify ways to mitigate them.
• Collaborate with leadership to implement best practices and aligning on priorities across Payments and Insurance.
• Develop a portfolio view of Payments and Insurance programs. Provide leaders with sufficient visibility into execution status, issues, and decisions. Provide visibility into key performance indicators so leaders are aware of risks and opportunities.
• In this role, you will be expected to work independently with stakeholders and cross-functional leadership, maintain focus on key priorities, and not let important details slip through the cracks or derail a project.
• Build atmosphere of trust within the team and inspire team to do their best work and addresses impediments to this quickly and effectively.
• Regularly assess opportunities, drive for process improvements, and find new ways of operating, with a focus on simplification and productivity.