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Senior Technical Program Manager, Payments
AirbnbTechnical Program Manager leading Payments and Insurance capabilities at Airbnb. Managing cross-functional initiatives and influencing technical direction for strategic business priorities.
About the role
Key responsibilities & impact- Lead planning, execution, and delivery of large cross-functional initiatives aimed at meeting key business priorities.
- Balance broad, outcome-driven thinking with attention to critical details, exercising sound judgment to prioritize where deep focus is necessary to ensure successful execution.
- Shape and influence the technical direction of projects, ensuring we meet stakeholder needs while maintaining high-quality standards.
- Define and secure stakeholder alignment on clear, measurable success criteria to accelerate initiatives. Regularly assess risks and opportunities, and devise proactive mitigation strategies to maintain momentum and project success.
- Maintain transparent and effective communication channels to keep stakeholders informed of progress, developments, and challenges.
- Lead cross-functional risk and issue management by identifying and documenting risks/issues, assigning clear owners, and driving mitigation to protect delivery commitments.
- Expertly present outcomes and updates to senior leadership, clearly and comprehensively articulating trade-offs, risks, and emerging opportunities.
- Define and align on success criteria with relevant stakeholders. Regularly assess risks and identify ways to mitigate them.
- Collaborate with leadership to implement best practices and aligning on priorities across Payments and Insurance.
- Develop a portfolio view of Payments and Insurance programs. Provide leaders with sufficient visibility into execution status, issues, and decisions. Provide visibility into key performance indicators so leaders are aware of risks and opportunities.
- In this role, you will be expected to work independently with stakeholders and cross-functional leadership, maintain focus on key priorities, and not let important details slip through the cracks or derail a project.
- Build atmosphere of trust within the team and inspire team to do their best work and addresses impediments to this quickly and effectively.
- Regularly assess opportunities, drive for process improvements, and find new ways of operating, with a focus on simplification and productivity.
Requirements
What you’ll need- BE/B.Tech in Computer Science or equivalent technical background
- 10+ years in software development industry in big tech companies, with 7+ years leading medium-to-large cross-functional programs (multi-quarter, 30+ engineers)
- Proficient with Jira, Asana, or comparable program management tooling
Benefits
Comp & perks- Competitive salary
- Flexible working hours
- Professional development budget
- Home office setup allowance
- Global team events
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
software developmentprogram managementrisk managementstakeholder alignmentproject executionprocess improvementperformance indicatorstechnical directioncross-functional leadershipmeasurable success criteria
Soft Skills
communicationleadershipjudgmentcollaborationtrust buildingproblem-solvingattention to detailinfluenceindependenceteam inspiration
Certifications
BE/B.Tech in Computer Science