Senior Consumer Insights Lead

Airbnb

Lead consumer insights for Airbnb's marketing organization, driving strategic directions from consumer data and brand health metrics. Collaborate within cross-functional teams to support brand positioning.

Posted 4/30/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $212,000 - $262,000 per yearWebsite

About the role

Key responsibilities & impact

Own and steward Airbnb's brand health tracking program
Partner with Marketing leadership as the go-to expert on the voice of the consumer
Design and execute qualitative and quantitative research projects
Coach and support a direct report who owns Airbnb's media measurement program
Prepare and present research findings in concise, visually compelling formats for senior stakeholders
Collaborate with the broader Research leadership team

Requirements

What you’ll need

12+ years of consumer insights experience
Deep expertise in brand health tracking
Strong command of audience research and segmentation
Familiarity with media measurement approaches
Expertise across a wide range of qualitative and quantitative research methodologies
Exceptional storytelling and communication skills
Demonstrated experience managing and developing individuals
A degree in research, marketing, or social sciences

Benefits

Comp & perks

Health insurance
Employee Travel Credits
Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

brand health trackingaudience researchsegmentationmedia measurementqualitative research methodologiesquantitative research methodologies

Soft Skills

storytellingcommunicationcoachingsupportingmanagingdeveloping individuals