Aegea Saneamento

Administration

• Act as the focal point for the Benefits team, leading negotiations and managing the quality of services.
• Manage monthly movements, databases and exceptions with benefits operators and suppliers.
• Ensure compliance with SLAs, contractual deadlines and regulatory requirements, including internal and external audits.
• Provide support to employees, answering questions and assisting with internal cases.
• Monitor and analyze benefits metrics, prepare monthly KPIs and generate insights for decision-making.
• Identify opportunities for improvement, support automations and integrations, and propose actions related to health and well-being.
• Collaborate with internal teams to develop rules, benefits strategies and contingency plans.

Junior Personnel Administration Specialist – Benefits