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Commercial Agent – Inspection
Aegea SaneamentoCustomer service agent at Aegea assisting clients with water and sewage service inquiries. Ensuring service compliance and conducting field activities within the municipality.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer service related to water supply and sewage services, ensuring compliance with safety and quality standards while effectively managing field activities and customer records.
Highest-signal resume keywords
Customer ServiceWater Supply KnowledgeSewage Collection ComplianceValid Category B Driver's LicenseMeter Reading and Reporting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Water Disconnection ServicesLeak RepairMeter ReplacementRecord UpdatingField Inspection
Soft Skills
Attention to DetailProblem SolvingCommunication
Tools & Technologies
Personal Protective EquipmentWork Equipment Maintenance
Certifications & Qualifications
High School DiplomaValid Category B Driver's License
Industry Keywords
Fraud IdentificationCompliance StandardsOccupational Health and SafetyEnvironmental Standards
About the role
Key responsibilities & impact- Provide customer service, offering information about water supply, sewage collection and treatment services;
- Identify and report occurrences related to fraud, leaks and discrepancies in customer records;
- Inspect water and sewage connections to verify regularity and compliance;
- Update commercial and technical customer records;
- Collect, re-read and report meter readings for consumption assessment;
- Perform water disconnection and reconnection services according to procedures and unit needs;
- Deliver invoices, informational notices, notifications and other documents to customers;
- Replace water meters, standardize meter stands and repair leaks;
- Drive company vehicles to carry out field activities, observing traffic and safety regulations;
- Ensure the maintenance, cleanliness and proper functioning of work equipment;
- Comply with quality, environmental, occupational health and safety standards, procedures and guidelines, properly using personal and collective protective equipment;
- Perform other related duties as required by the area and directed by leadership.
Requirements
What you’ll need- High school diploma;
- Valid Category B driver's license (CNH B);
- Basic knowledge of parts and tools.
Benefits
Comp & perks- Medical insurance;
- Dental insurance;
- Zenklub (mental health and nutrition support);
- Complimentary assistance services (social, legal and financial);
- Life insurance;
- Transportation allowance;
- Gympass;
- Meal and/or food allowance;
- Profit sharing (PLR);