Advance Auto Parts

Events

• Provide excellent selling experience for DIY customer visits and phone calls
• Achieve personal sales goal and help store achieve its sales goals
• Provide DIY services including battery installation, testing, wiper installs, etc.
• Maintain store product and operational standards
• Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc.

Hiring Event

Sales

• Provide excellent selling experience for DIY customer visits and phone calls
• Achieve personal sales goal and help store achieve its sales goals
• Provide DIY services including battery installation, testing, wiper installs, etc.
• Maintain store product and operational standards
• Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc.
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
• Safely deliver parts to customers as needed

Sales Representative

Manager

• Achieve overall store sales goals and service objectives
• Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans
• Selection, hiring, development, performance management, coaching, scheduling and engagement of store Team Members
• Ensure execution of all inventory and operational standards
• Coach all Team Members to deliver on Customer expectations (DIY and Professional)
• Manager on duty responsibilities (touch base/coaching, floor/phone management, task assignment and completion, safety, open/close duties)
• Ability to lead change management
• Embrace diversity and foster a respectful environment for both Customers and Team Members

General Manager

• Achieve or exceed district total sales and profitability goals
• Ensure commercial customer retention & relationship growth in the market
• Selection, hiring, development, goal setting, performance mgmt., coaching, engagement and retention of General Managers and Core 4 team members
• Ensure proper staffing levels throughout the district
• Ensure execution of all inventory & operational standards within the district
• Conduct regular store visits providing action plans to achieve full market potential
• Teach business acumen by review of profit and loss statement with GM's
• Communicate effectively and appropriately to stores and support staff

District Manager

Account Manager

• Work with District Leaders, General Managers, and other key personnel to achieve all agreed upon goals for assigned accounts.
• Implement new Commercial Sales programs, as well as support current programs.
• Visit assigned accounts, making sales calls and developing approaches that best position products, services, or ideas; identify and meet the needs of commercial customers.
• Maintain database of account sales call activity, etc.
• Proactively communicate with Store Team on a regular basis to ensure that customer expectations concerning product availability, accuracy, and delivery timelines are realistic and being met.
• Provide feedback and input to business partners regarding competitive information, merchandising suggestions, and other services to strengthen the market position of the company.
• Partner in the development and retention of Commercial Parts Pros to support the Advance plan for internal growth and career opportunities.
• Demonstrate an eagerness to be a team player and assist in other functions as assigned by Region and Area leaders and as needed, including, but not limited to: cleaning, organizing, stocking, operating POS equipment, truck loading/unloading, etc.

Customer Account Manager

• Work with District Leaders, General Managers and other key personnel to achieve all agreed upon goals for assigned accounts
• Implement new Commercial Sales programs, as well as support current programs
• Visit assigned accounts, making sales calls and developing approaches that best position products, services, or ideas; identify and meet the needs of commercial customers.
• Maintain database of account sales call activity, etc.
• Proactively communicate with Store Team on a regular basis to ensure that customer expectations concerning product availability, accuracy, and delivery timelines are realistic and being met
• Provide feedback and input to business partners regarding competitive information, merchandising suggestions, and other services to strengthen the market position of the company
• Partner in the development and retention of Commercial Parts Pros to support the Advance plan for internal growth and career opportunities
• Demonstrate an eagerness to be a team player and assist in other functions as assigned by Region and Area leaders and as needed, including, but not limited to: cleaning, organizing, stocking, operating POS equipment, truck loading/unloading, etc.

• The SAM will serve as the primary point of contact for all parts of the strategic account deal: prospecting leads, selling the Commercial Promise, closing profitable deals, managing ongoing marketing.
• Responsible for developing and guiding the implementation of account-specific business plans, serving as the primary account contact, providing account leadership.
• Achieving growth, profitability, and sales-to-target goals.
• Partners cross-functionally with the Operations and Marketing teams to deliver the promise of Service Is Our Best Part to each account.
• Serves as a leader and subject matter resource for the entire Commercial Sales team.

Strategic Account Manager

Salesperson

• Achieve overall store sales goals and service objectives
• Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans
• Selection, hiring, development, performance mgmt., coaching, scheduling and engagement of store Team Members
• Ensure execution of all inventory and operational standards
• Coach all Team Members to deliver on Customer expectations (DIY and Professional)
• Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties)
• Ability to lead change management
• Provide DIY service including battery installation, testing, wiper install, etc.

General Manager II

• Provide excellent selling experience for DIY customer visits and phone calls
• Achieve personal sales goal and help store achieve its sales goals
• Provide DIY services including battery installation, testing, wiper installs, etc.
• Maintain store product and operational standards
• Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot
• General stocking including truck stocking and back stock
• Safely deliver parts to customers as needed

• Sell or oversee the selling of automotive products for repair or distribution to automotive repair shops and other commercial businesses
• Work with District Leaders, General Managers and key personnel to achieve all agreed upon goals
• Implement new Commercial Sales programs and support current programs
• Visit assigned accounts, making sales calls and developing approaches to meet customer needs
• Maintain database of account sales call activity
• Proactively communicate with Store Team on product availability and accuracy
• Provide feedback to business partners regarding competitive information and services
• Partner in the development and retention of Commercial Parts Pros
• Assist in other functions as assigned by Region and Area leaders

Project Manager

• Manage competing demands related to Scope, Schedule, and Budget for each assigned project.
• Schedules and conducts various construction related meetings with Developer, General Contractor and Subcontractors to review site and building plans, specifications, construction schedule, material delivery, inspection issues, critical dates, costs and proposals.
• Manages and observes work in progress on each project within their respective region to ensure that standard construction practices and procedures are followed, and materials used conform to specifications, budgets and schedules.
• Requires periodic site visits and weekly updates.
• Review and check plans and specifications with contractor during construction to ensure compliance with Advance Auto Parts standards and regulations governing construction.
• Manage, coordinate and communicate with Company's internal resources; Real Estate Managers, Store Planning and Design, Sign Coordinators, Fixture Team, Merchandise Team, Information Technology, Security, Store Operations Team and Construction Field Personnel for timely completion, adhering to scheduled opening, and budget.
• Maintains weekly reports on construction and inspection activities and compares progress reports.
• Develops project punch lists for each location.
• Inspects workmanship of completed installations for conformance to standards, receive certificate of occupancy, punch list completeness follow-up and final approval.
• Review and initial approval of any related invoices, application for payment, change orders, and project close out documents.
• Surveys existing buildings and site, verifies accuracy of building dimensions, identify and locate critical structures & equipment for store fixture / merchandising plans.
• Assist in the development of a scope of work and budget for projects.
• Seeks and submit qualifications for final approval group of qualified contractors, subcontractors, and other related professionals and maintains file project of same group for their respective region.
• Perform additional duties as may be assigned or required.
• Coordinate and communicate with cross-functional resources, both internal and external to include, but not limited to, operations partners, Store Setup and merchandising, fixture installation, general contractors, subcontractors, vendors, & material providers for each project within their assigned region.

Hiring Event

Sales Representative

General Manager

District Manager

Customer Account Manager

Customer Account Manager

Strategic Account Manager

Salesperson

General Manager II

Sales Representative

Customer Account Manager

Construction Project Manager

Customer Account Manager