Advance Auto Parts

Manager

• Achieve overall store sales goals and service objectives
• Manage and grow Professional Customer relationships/sales
• Selection, hiring, development, performance management, coaching, scheduling and engagement of store Team Members
• Ensure execution of all inventory and operational standards
• Coach all Team Members to deliver on Customer expectations
• Manager on duty responsibilities, including coaching, floor/phone management, task assignment and completion, safety, open/close duties
• Ability to lead change management

General Manager I – Store

Sales

• Provide excellent selling experience for DIY customer visits and phone calls
• Achieve personal sales goal and help store achieve its sales goals
• Maintain store product and operational standards
• Responsible for inventory processes

Salesperson

• Provide excellent selling experience for DIY customer visits and phone calls
• Achieve personal sales goal and help store achieve its sales goals
• Provide DIY services including battery installation, testing, wiper installs, etc.
• Maintain store product and operational standards
• Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc.
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
• General stocking including truck stocking and back stock
• Safely deliver parts to customers as needed

Account Manager

• Work with District Leaders, General Managers and other key personnel to achieve all agreed upon goals for assigned accounts
• Implement new Commercial Sales programs, as well as support current programs
• Visit assigned accounts, making sales calls and developing approaches that best position products, services, or ideas; identify and meet the needs of commercial customers.
• Maintain database of account sales call activity, etc.
• Proactively communicate with Store Team on a regular basis to ensure that customer expectations concerning product availability, accuracy, and delivery timelines are realistic and being met
• Provide feedback and input to business partners regarding competitive information, merchandising suggestions, and other services to strengthen the market position of the company
• Partner in the development and retention of Commercial Parts Pros to support the Advance plan for internal growth and career opportunities
• Demonstrate an eagerness to be a team player and assist in other functions as assigned by Region and Area leaders and as needed, including, but not limited to: cleaning, organizing, stocking, operating POS equipment, truck loading/unloading, etc.

Customer Account Manager

Bookkeeper

• Provide frontline support for customers using business solutions, ensuring timely issue resolution, clear communication, and positive user experience.
• Bridge the gap between technical teams and end users, helping customers navigate systems and processes effectively.
• Directly impact customer satisfaction, retention, operational efficiency, and the feedback loop to product teams.
• About Advance Auto Parts: leading automotive aftermarket parts provider serving stores across the United States and other locations.

General Manager I – Store

Salesperson

Salesperson

Customer Account Manager

Financial Administrator