Advance Auto Parts

Sales

• Provide excellent selling experience for DIY customer visits and phone calls
• Achieve personal sales goal and help store achieve its sales goals
• Provide DIY services including battery installation, testing, wiper installs, etc.
• Maintain store product and operational standards
• Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc.
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
• General stocking including truck stocking and back stock
• Safely deliver parts to customers as needed

Salesperson

• Manages and directs a sales force to achieve sales and profit goals.
• Designs and recommends sales programs and sets short- and long-term sales strategies.
• Evaluates and implements appropriate new sales techniques to increase the department's sales volume.
• May recommend product or service enhancements to improve customer satisfaction and sales potential.
• Ensures projects are completed on time and within budget.
• Acts as advisor to sales team regarding projects, tasks, and operations.
• Develops and leads a sales team of outside, business to business sales professionals to achieve sales and customer experience goals.
• Responsible and accountable for the overall Commercial Sales Program results in their assigned territory, with emphasis on retaining and growing sales from existing Commercial customers.
• Responsible for the recruitment, development, training and performance management of a group of Commercial Account Managers (CAMs) who are assigned to retention and growth of existing customers as well as acquisition of new business.
• Consistently executing all key company strategies in line with Advance’s core values.

Commercial Sales Manager

Implementation Specialist

• Partner with strategic initiative owners and the VP of Pro Solutions to vet new programs and rollouts prior to launch.
• Evaluate proposed initiatives against current company processes, systems, and field realities to anticipate and resolve execution challenges.
• Facilitate cross-functional readiness reviews to ensure initiatives are aligned with operational best practices and frontline capabilities.
• Travel extensively to field locations to observe implementation of new programs, gather real-time insights, and assess executional effectiveness.
• Serve as the “eyes and ears” of the corporate team in the field, ensuring programs are implemented with minimal disruption and maximum impact.
• Capture and communicate best practices and lessons learned from the field to continuously refine future rollouts.
• Act as a key liaison between the field and corporate teams, ensuring two-way communication and collaboration throughout the launch cycle.
• Partner with Operations, Sales, Training, Marketing, and Technology teams to align on executional plans and support materials.
• Present clear, solution-oriented feedback to initiative owners and leaders to drive informed decision-making.
• Analyze field data and feedback to identify trends, barriers, and opportunities for improvement across programs and processes.
• Develop actionable recommendations and drive follow-up actions to enhance the customer and team member experience.
• Contribute to post-launch reviews to ensure accountability and measure long-term success of initiatives.

Strategy Implementation Manager

Account Executive

• Responsible for interaction with Independent Store Owners to grow their market share and assist in operations
• Prospects assigned open territory to add new company stores
• Ensures that stores achieve annual territory sales plan
• Conducts and maintains market survey for each assigned store to determine current market share and future potential
• Develops annual store sales business plan with each owner for assigned stores, implements action plans and measures results
• Works with installers, store outside salesmen and owners to grow customer market share
• Ensures compliance on all electronic initiatives and that all stores meet brand standards

Account Manager

• Work with District Leaders, General Managers and other key personnel to achieve all agreed upon goals for assigned accounts
• Implement new Commercial Sales programs, as well as support current programs
• Visit assigned accounts, making sales calls and developing approaches that best position products, services, or ideas; identify and meet the needs of commercial customers.
• Maintain database of account sales call activity, etc.
• Proactively communicate with Store Team on a regular basis to ensure that customer expectations concerning product availability, accuracy, and delivery timelines are realistic and being met
• Provide feedback and input to business partners regarding competitive information, merchandising suggestions, and other services to strengthen the market position of the company
• Partner in the development and retention of Commercial Parts Pros to support the Advance plan for internal growth and career opportunities
• Demonstrate an eagerness to be a team player and assist in other functions as assigned by Region and Area leaders and as needed, including, but not limited to: cleaning, organizing, stocking, operating POS equipment, truck loading/unloading, etc.

Customer Account Manager

Manager

• Achieve or exceed district total sales and profitability goals
• Ensure commercial customer retention & relationship growth in the market
• Selection, hiring, development, goal setting, performance mgmt., coaching, engagement and retention of General Managers and Core 4 team members
• Ensure proper staffing levels throughout the district
• Ensure execution of all inventory & operational standards within the district
• Conduct regular store visits providing action plans to achieve full market potential
• Teach business acumen by review of profit and loss statement with GM's
• Communicate effectively and appropriately to stores and support staff

District Manager – District 2025

• Manages and directs a sales force to achieve sales and profit goals
• Designs and recommends sales programs and sets short- and long-term sales strategies
• Evaluates and implements appropriate new sales techniques to increase the department's sales volume
• May recommend product or service enhancements to improve customer satisfaction and sales potential
• Ensures projects are completed on time and within budget
• Acts as advisor to sales team regarding projects, tasks, and operations
• Develops and leads a sales team of outside, business to business sales professionals to achieve sales and customer experience goals
• Responsible and accountable for the overall Commercial Sales Program results in their assigned territory, focusing on retaining and growing sales from existing Commercial customers
• Responsible for the recruitment, development, training and performance management of Commercial Account Managers (CAMs)

Commercial Sales Manager, Bi-lingual

• Responsible for interaction with Independent Store Owners to grow their market share and to assist in the operations of current business.
• Prospects assigned open territory in order to add new company stores.
• Ensures that stores achieve annual territory sales plan.
• Prospects open territories for new business and re-sale scenarios.
• Conducts and maintains market survey for each assigned store to determine current market share and future potential for customers.
• Develops annual store sales business plan with each owner for assigned stores, implements action plans and measures results.
• Ensures that store owners, managers, store teammates and sales representatives are informed on all the company sales promotions, programs, company policies and procedures through use of company intranet.
• Administers annual classification program to meet company schedule, which includes the establishment and maintenance of base inventory profile for each store, the enrollment of each store on the Automatic New Number program and the Backorder program.
• Works with installers, store outside salesmen and owners in effort to grow customer market share.
• Ensures that all assigned customers are in compliance on all electronic initiatives, including Exploris, Instant Access, Vision, E-returns.
• Ensures that all stores meet the company brand standards.
• Plans and participates in store events such as farm day, open house, customer day, etc.

• Provide excellent selling experience for DIY customer visits and phone calls
• Achieve personal sales goal and help store achieve its sales goals
• Provide DIY services including battery installation, testing, wiper installs, etc.
• Maintain store product and operational standards
• Responsible for inventory processes

• Work with District Leaders, General Managers and other key personnel to achieve all agreed upon goals for assigned accounts.
• Implement new Commercial Sales programs, as well as support current programs.
• Visit assigned accounts, making sales calls and developing approaches that best position products, services, or ideas; identify and meet the needs of commercial customers.
• Maintain database of account sales call activity, etc.
• Proactively communicate with Store Team on a regular basis to ensure that customer expectations concerning product availability, accuracy, and delivery timelines are realistic and being met.
• Provide feedback and input to business partners regarding competitive information, merchandising suggestions, and other services to strengthen the market position of the company.
• Partner in the development and retention of Commercial Parts Pros to support the Advance plan for internal growth and career opportunities.
• Demonstrate an eagerness to be a team player and assist in other functions as assigned by Region and Area leaders and as needed, including, but not limited to: cleaning, organizing, stocking, operating POS equipment, truck loading/unloading, etc.

• Provide excellent selling experience for DIY customer visits and phone calls
• Achieve personal sales goal and help store achieve its sales goals
• Provide DIY services including battery installation, testing, wiper installs, etc.
• Maintain store product and operational standards
• Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc.