Adobe

Customer Success Manager

• Act as a point of contact for collaborators within customer organizations, including executive audiences when appropriate.
• Build and run customer success plans with clear goals, achievements, metrics, and a governance cadence with checkpoints, reviews, and action planning.
• Co-create plans passionate about measurable outcomes and long-term value, connecting customer priorities to digital initiatives.
• Translate strategic objectives into coordinated workstreams supported by internal specialists and partners.
• Guide customers through their digital maturity journey, from adoption to operational excellence.
• Facilitate sessions such as journey mapping, maturity assessments, and initiative prioritization.
• Track adoption and engagement, identify blockers, and define actions to accelerate results.
• Monitor account health and risk signals, and drive proactive mitigation plans and collaborator alignment.
• Demonstrate and document business value and impact by connecting initiatives to outcomes such as efficiency, growth, and customer experience.
• Share benchmarks, trends, and guidelines to encourage innovation and strategic evolution.
• Collaborate with cross-functional teams such as Sales, Product, Consulting, Marketing, and partners to identify and build value-based expansion opportunities.
• Represent the voice of the customer internally, ensuring feedback and needs are addressed with the right teams.
• Contribute to continuous improvement of Customer Success practices through collaboration and knowledge sharing.

Product Marketing

• Set a clear vision for the product marketing team
• Develop and implement comprehensive marketing strategies
• Conduct thorough market research to identify trends
• Define and communicate the unique value propositions
• Craft compelling and consistent messaging
• Lead the go-to-market process for new product launches

Principal Product Marketing Manager

Manager

• Optimize project resource assignment based on engagement model, skill alignment, cost, availability, and revenue potential
• Serve as the primary owner for resource requests, assignment confirmations, scheduling, and conflict resolution
• Partner closely with managers to understand consultant skill proficiency, industry experience, career objectives, and training needs
• Analyze key resourcing metrics and track resource utilization
• Facilitate weekly staffing meetings with delivery management
• Lead the end-to-end process for sourcing and onboarding contingent workers

Senior Resource Manager

Director

• Combine design vision and execution to achieve results
• Apply critical thinking to optimize Activation, Adoption, and Engagement
• Mentor and develop team members, guiding them through complex challenges
• Collaborate with Product Management, Engineering, and Research leaders

Senior Director of Design, GenStudio

Sales

• Lead, coach, and develop the Firefly Enterprise sales team across EMEA
• Drive product awareness and represent Firefly Enterprise in key events
• Build and execute a value-centric sales strategy to achieve annual targets
• Collaborate with Marketing, Product Management, and Customer Success teams
• Track, monitor, and accurately forecast business across the territory

Director, Enterprise Sales – EMEA

Consultant

• Responsible for gathering and analyzing client-specific business requirements and developing strategic and customized solutions on the Marketo and/or AJO B2B platform.
• Collaborate in alignment with the customer’s time zone.
• Involved in end-to-end project stages, create clear documentation and reusable artifacts.
• Collaborate with internal team effectively and proactively contribute to innovations and best practices.
• Stay up-to date with the new feature releases, product updates and add value by adopting latest trends in Digital Marketing Automation.

Professional Services Consultant 3

Operations

• Model the end to end flow by maintain connection points (Bookings > Backlog > Revenue Burn > Revenue Forecast) with clear driver logic and traceability
• Own monthly variance drivers, focusing on Backlog Burn Rates, Book-to-Bill, start-date shifts, utilization changes, and mix impacts, and update forward assumptions with detailed rationale
• Translate demand into capacity by converting forecasted revenue/burn into role-based supply needs
• Provide insights into Billable vs. Productive Utilization, identify bench pockets and bottlenecks, and recommend rebalancing, redeployments, skills alignment, subcontractor usage before hiring
• Build controls for data quality checks, reconciliation to finance actuals, and a transparent change log of assumptions and driver updates
• Produce a consistent, executive-ready output (metrics, drivers, narrative, risks, recommended actions)

Senior Delivery Operations Analyst

Human Resources

• Manage a portfolio of ER cases
• Serve as a trusted ER advisor to managers and partners
• Conduct fact-finding and partner with regional ELR or Employment Counsel
• Provide clear written recommendations and guidance
• Identify trends or risks and coach managers on policies
• Support execution of ER processes and maintain documentation
• Prepare case trend summaries and reports

Employee Relations Consultant

• Partner with Ultimate Success teams to extract insights from customer engagements, adoption data, and performance metrics across Adobe Enterprise solutions
• Measure and confirm return on investment, converting robust analyses into clear, executive-ready summaries aligned with the priorities of the chief executive, chief financial, and chief marketing officers
• Develop standardized storytelling templates grounded in verified data and quantified outcomes
• Conduct deep analytical studies to isolate Adobe’s influence on business drivers
• Develop scalable storytelling frameworks that connect outcomes to different sectors and applications
• Maintain a self-service executive value story repository
• Develop intelligent match-making logic that recommends relevant customer stories based on executive priorities, industry context, and business objectives
• Support executive briefings and customer engagements by offering clear talk tracks

Executive Director, Value Story – Adobe Enterprise Solutions

Product Specialist

• Maintain and grow existing client base including expansion of new offerings.
• Drive specific product revenue in the territory.
• Build strong, lasting relationships with customers by understanding their needs and business objectives.
• Perform outbound contact to existing customers to sell additional solutions.
• Acquire and maintain a working knowledge of the complete capabilities of our solution offerings.
• Convert customer challenges into new opportunities.
• Maintain an active pipeline of forecasted opportunities to meet monthly, quarterly and annual quota objectives.
• Improve overall customer satisfaction in assigned customer accounts.
• Work with various groups within Adobe (Product, Marketing, Finance and Engineering) to provide customer feedback and drive revenue opportunities in the region.

Product Specialist – Overlay Sales Account Manager 4

Events

• Discover, define, and complete the internal digital events product vision, strategy, and roadmap
• Partner with internal customers to identify problems, set priorities, and manage a backlog of features
• Build compelling arguments, clearly articulating the impact and value of proposed initiatives
• Work with Experience Designers on customer journeys, UX flows, and product builds
• Prepare and present business reviews, financial analysis, and forecasting

Product Manager, Events

Engineer

• Design, develop, and maintain robust AI/ML infrastructure solutions to support the inference and deployment of large-scale AI models using Kubernetes and Python on popular services such as AWS cloud
• Optimization of services to address high performance, latency, and throughput (load) requirements
• Understanding sophisticated service requirements and technical constraints of various platforms while implementing solutions to vastly simplify the software stack, accelerating the inference ML models
• Experience in building platform features to generalize across multiple customer applications
• Collaborate closely with client or customer application teams to build re-usable solutions
• Build the infrastructure for developing efficient, reliable, testable services code in a variety of technical stacks
• Work closely with partner engineering teams to guide the development process from requirements and design through development, integration, testing, and deployment
• Partner closely with various Adobe teams advising on using our technology, investigating bugs, and collaborating on providing new features
• Respond to urgent production issues requiring fast resolution and deployment of code fixes/updates
• Participate in inventing technology that has an enormous impact across Adobe, writing patents, and participating in an active internal community of software development professionals

Senior ML Services Engineer

QA Engineer

• Perform hands-on testing of daily builds on iOS/Android devices and in the simulator
• Work closely with a distributed team of Developers and Quality Engineers on the design and specification of features
• Be a champion for our customers
• Plan and execute test activities for a mobile video editing application
• Create test cases that ensure proper functionality of all implemented features
• Accurately file and verify comprehensive bug reports
• Work in an agile development environment
• Provide accountability and ownership for all tasks and assignments
• Partner with Product Management and Design to contribute to the product experience

Software Quality Engineer, Mobile

Communications

• Serve as a trusted executive communications partner to a number of senior leaders in Adobe’s creativity business and partner with our business, product, and communications teams.
• Develop, maintain, and evolve communications narratives that align with business strategy, product priorities, and Adobe’s broader storytelling framework.
• Partner closely with executives’ operations leaders to ensure communications are well-integrated into business rhythms and key moments.
• Collaborate with PR teams on narrative development and high-visibility moments including product launches, major events, industry speaking engagements, media interviews, and external thought leadership.
• Draft and edit executive materials such as keynote remarks, interview briefs, event talking points, bylines, and LinkedIn posts.
• Ensure executive communications are consistent, credible, and tailored to audience and channel.
• Bring operational rigor to communications workflows, helping scale standard processes and ensure consistency across leaders.

Senior Executive Communications Manager, Creative

• Serve as a trusted business partner and coach to senior leaders in the organization
• Work on big problems from critical organizational and people issues
• Ensure the implementation of the optimal organization design
• Lead Employee Experience for the teams you support
• Instill a culture that resonates with Adobe’s values
• Speak “business” more than “HR” lingo