Acronis

Support Engineer

• Troubleshoot and resolve various technical incidents for Acronis' corporate customers and partners across various software, networking, and hardware environments
• Build and maintain strong relationships with customers and partners
• Interact with the Engineering (Development, QA, Data Center Operations, etc.) and Business (Professional Services, Product Management, etc.) departments to efficiently resolve complex technical customer issues
• Play your part in training and mentoring junior team members by sharing technical expertise and best communication practices
• Participate in developing documentation, knowledge base, and technical articles on Acronis' products
• Maintain deep knowledge of Acronis' operations and products to support customer requests in the best possible way
• Stay up to date on the latest changes, trends, and technological advancements in the industry (Cloud, Storage, Virtualization, Business Applications, etc.)

Corporate Cloud Expert Support Engineer

Customer Success Manager

• Drive quarter over quarter cloud revenue growth working through assigned partners
• Make a territory analysis and planning for dedicated geographies to identify top potential partners
• Perform account planning with all managed partners
• Train new and existing partners with existing and new products
• Guide every partner through onboarding and enablement stage equipping with all needed knowledge, resources and tools
• Motivate and enable partners to sell Acronis services
• Drive partner’s satisfaction and acting as a trusted advisor
• Drive successful upsell/cross sell initiatives with partner to increase new services attach rate

Partner Success Manager – Turkish Language Capability

• Investigate, troubleshoot, and remediate technical incidents for corporate customers
• Perform initial triage and validation of incidents
• Build and maintain strong relationships with customers
• Collaborate with various internal teams
• Train and mentor junior team members
• Participate in developing documentation and knowledge base

Cyber Expert Support Engineer

• Troubleshoot and resolve various technical incidents for Acronis' corporate customers and partners across various software, networking, and hardware environments
• Build and maintain strong relationships with customers and partners
• Interact with Engineering and Business departments to efficiently resolve complex technical customer issues
• Train and mentor junior team members
• Participate in developing documentation and knowledge base on Acronis' products
• Maintain deep knowledge of Acronis' operations and products

Marketing

• Own and execute the EMEA marketing strategy, aligning regional and sub-regional plans to global priorities and sales targets
• Partner closely with EMEA sales leadership to drive pipeline, revenue, and market impact
• Build, lead, and develop a high-performing regional field marketing team across multiple countries and operating models
• Drive scalable demand generation programs, including targeted account marketing, regional campaigns, and local execution
• Lead regional thought leadership and third-party programs to increase awareness and engagement with key decision-maker audiences
• Leverage data and insights (e.g., Salesforce, intent data, marketing analytics) to guide targeting, prioritization, and optimization across the buyer journey
• Design and execute impactful customer experiences and events that drive engagement, advocacy, and action
• Deliver regionally aligned channel and alliance marketing programs in partnership with channel sales and marketing teams
• Support the development of customer stories, use cases, and advocacy programs that highlight Acronis’ value and differentiation
• Build strong cross-functional relationships to deliver a consistent, high-quality Acronis experience for customers and partners
• Leverage AI, automation, and data-driven technologies to improve marketing efficiency, scalability, and impact across demand generation, campaign execution, and performance optimization

Senior Director, EMEA Marketing

Network Engineer

• Monitor and troubleshoot network issues across Acronis data centers
• Triage events, escalate incidents, and ensure timely resolution
• Support other engineering teams with network-related issues
• Analyze and maintain configurations on Juniper and Arista network devices
• Plan and execute production network maintenance following Change Management processes
• Improve network performance through proactive optimization
• Develop automation using Python, Ansible, or SaltStack
• Maintain accurate documentation, diagrams, and operational knowledge
• Manage infrastructure inventory and equipment tracking using DCIM tools
• Use AI tools (VS Code + Copilot, Windsurf) daily for faster troubleshooting, config validation, and documentation

• Conduct territory analysis and planning for dedicated geographies to identify top potential partners
• Develop relationship with key decision makers on partner side and maintain a regularity/frequency of contact with every partner depending on priority
• Align with Acronis Cloud Distributors for joint activities for channel enablement and drive quarter over quarter cloud revenue growth
• Train new and existing partners with existing and new products, support new partners on daily basis on business and technology development
• Perform account planning with all managed partners with level of certain details depending on partner’s engagement, loyalty and responsiveness
• Motivate and enable partners to sell Acronis services to existing customer base of the partner
• Drive partner’s satisfaction and acting as a trusted advisor and single point of contact throughout the entire partner lifecycle
• Drive successful upsell/cross sell initiatives with partner to increase new services attach rate
• Engage and orchestrate all needed internal resources to help dedicated partners’ growth

Partner Success Manager

Account Manager

• Responsible for renewing existing license contracts (50%) and up- and cross-selling existing customers (50%)
• Responsible for the renewal of customer maintenance contracts in DACH region
• Responsible for upselling customers and identifying opportunities for add-on sales of other Acronis products
• Develops sales opportunities by researching and identifying potentials
• Handles customer and partner inquiries related to quotes, pricing, co-terming, up-selling and reinstatement of maintenance contracts
• Positively interacts and collaborates with customers and partners
• Assists in negotiation of maintenance agreements and upsell deals
• Work closely with distributor, Acronis Sales manager and Sales Engineers to ensure sales closure

Account Manager, German Language

Account Executive

• Sourcing new sales opportunities in the Great Lakes Region through inbound lead follow-up and outbound calls and emails
• Manages existing customers accounts
• Develops sales opportunities by researching and identifying potential account; building report, providing technical information and explanations; preparing quotations
• Handles customer and partner inquiries related to quotes, pricing, technical inquiries, identifying the needs and qualified the projects.
• Positively interacts and collaborates with Customers, Acronis partners
• Build relationships with customers and partners based on knowledge of our technology, products and services
• To collaborate with channel partners to build pipeline and close deals
• Understand customer needs and requirements
• Work closely with distributor, Acronis Sales manager and Sales Engineers to ensure sales closure
• Maintain and grow relationships with existing clients by understanding their needs and providing solutions.
• Present, promote, and sell products to prospective and existing customers.
• Achieve agreed-upon sales targets and outcomes within the scheduled timeline.
• Keep accurate records of all sales activities and customer interactions in the Salesforce system.

Sales Representative

Backend Engineer

• Design, implement, and maintain core components of a high-performance platform written in Rust
• Extend, refactor, and support existing Go services
• Participate in architectural and design reviews
• Perform code reviews and enforce engineering best practices
• Investigate, analyze, and resolve complex issues
• Collaborate closely with QA, Security, DevOps, and Support teams

Senior Software Developer – Rust/Go

Graphics Designer

• Designing and optimizing the UX/UI of the corporate website and ecommerce flows
• Leading the development of landing pages and digital campaign materials
• Maintaining and evolving a scalable, coherent design system
• Creating high-impact key visuals for products, initiatives, and marketing campaigns
• Collaborating with cross-functional teams, including development, product, and marketing

Lead Digital Designer

Salesforce Developer

• Manage projects throughout the entire Sales development life cycle (including Technical Design, coding, testing, deployment, documentation and support)
• Communicate with Architect and Business analysts to best understand the needs for the system
• Create custom objects, workflows, triggers, the Force.com IDE, migration tools, SOQL, SOSL, web services, integrations, etc
• Design and develop solutions on the Salesforce.com platform, using Apex programming language
• Work with Salesforce.com Web Services APIs
• Develops custom applications and perform testing using Salesforce Apex and Visualforce
• Writes, tests analyze and implements high-quality code according to specifications
• Follows Salesforce best practices and guidelines in implementing solutions, without creating technical debt and maintaining security in the application
• Perform independent code reviews and certify code developed by self and other team members on the project
• Ability to work independently with minimal supervision
• Understand Agile methodology and focus on quality following Salesforce Best practices
• Drive CI/CD improvements

Senior Salesforce Developer

• Develop Acronis product integrations with new virtualization platforms
• Troubleshoot and resolve identified issues
• Conduct code reviews, implement unit tests, debug, and integrate code efficiently
• Lead the team's day-to-day execution
• Mentor and support engineers

Technical Lead – C++, Golang

Project Manager

• Lead end‑to‑end delivery of data center and network projects, defining scope, timelines, and success criteria
• Drive coordinated execution across engineering, network, operations, facilities, finance, and vendors
• Manage project risks, issues, dependencies, and change requests proactively
• Conduct feasibility assessments, requirements gathering, and resource planning
• Maintain project plans, schedules, trackers, and documentation
• Deliver clear status reporting, dashboards, and metrics with visibility into progress and blockers
• Oversee budgets, forecasts, spending, and vendor evaluation and delivery oversight
• Improve project workflows, templates, and reporting practices across DCO

Senior Project Manager

Sales

• Engage new and existing Service Provider prospects through outbound, campaigns, events, and distributor programs
• Qualify prospects and progress sales-ready opportunities to senior sales (Cloud Services Advisors)
• Support activation and prioritization initiatives across the funnel
• Independently close low-tier, low-complexity deals (first transactions, entry-level PAYG or small commitments)
• Collaborate closely with senior sales, marketing, and partners
• Maintain accurate CRM data and clear qualification notes

Corporate Cloud Expert Support Engineer

Partner Success Manager – Turkish Language Capability

Cyber Expert Support Engineer

Cyber Expert Support Engineer

Senior Director, EMEA Marketing

Network Engineer

Partner Success Manager

Account Manager, German Language

Sales Representative

Senior Software Developer – Rust/Go

Lead Digital Designer

Senior Salesforce Developer

Technical Lead – C++, Golang

Senior Project Manager

Junior Cloud Sales Advisor, French Language Capability