Acronis

Support Engineer

• Investigate, troubleshoot, and remediate technical incidents for corporate customers and partners across software, networking, and hardware environments
• Perform initial triage and validation of MDR incidents to determine severity and impact
• Build and maintain strong relationships with customers and partners
• Interact with Engineering and Business departments to resolve complex technical customer issues
• Participate in developing documentation, knowledge base, and technical articles on Acronis products.

Cyber Expert Support Engineer

AI Engineer

• Lead UX/UI design initiatives in close collaboration with product and engineering teams, with a strong focus on human-centered design and usability
• Use AI-powered tools (for example, Figma AI, Cursor, Claude, and other generative tools) to generate, explore, and refine design concepts, interactions, and UI components
• Create core UX deliverables, including user flows, wireframes, high-fidelity mockups, and interactive prototypes
• Translate design concepts into interactive prototypes that clearly demonstrate form, function, and behavior
• Conduct user research and usability testing to validate design decisions and iterate based on qualitative and quantitative feedback
• Define, document, and evolve information architecture and interaction patterns to improve clarity and ease of use across products
• Collaborate closely with developers to ensure design feasibility, smooth hand-offs, and high-quality implementation
• Contribute to basic front-end prototypes when needed to support exploration and feasibility discussions
• Help maintain, evolve, and scale design systems to ensure consistency across multiple products and platforms

Senior UX/AI Engineer

SEO Marketing

• Drive organic traffic growth, visibility, and conversion optimization across global and multilingual web properties
• Lead SEO initiatives spanning technical SEO, content strategy, information architecture, and on-page optimization
• Develop and execute AI Visibility / Generative Engine Optimization (GEO) strategies to improve presence in AI-generated answers and AI search experiences
• Collaborate closely with Product Marketing, Content, PR, Paid Media, and Web teams on integrated growth initiatives
• Identify new content opportunities aligned with product categories, customer pain points, and search demand across different stages of the funnel
• Partner with development teams to improve site performance, crawlability, indexing, structured data, and overall technical SEO health
• Monitor SEO and AI visibility performance using enterprise SEO and analytics platforms and provide actionable insights to stakeholders
• Support website migrations, international SEO initiatives, and scalable content optimization programs
• Leverage AI-powered tools and workflows to improve research, optimization, reporting, and operational efficiency

SEO Manager

Account Manager

• Develop and execute strategic account plans to achieve and exceed sales targets within the UKI region.
• Build and maintain strong, long-lasting relationships with existing and prospective customers, becoming a trusted advisor.
• Identify and cultivate new business opportunities through proactive prospecting, networking, and lead generation activities.
• Conduct compelling product demonstrations and presentations to showcase the value and benefits of Acronis solutions.
• Negotiate and close sales deals, ensuring favorable terms and conditions for both Acronis and the client.
• Collaborate closely with internal teams, including sales engineering, marketing, and professional services, to deliver comprehensive solutions and support.
• Provide accurate sales forecasts, pipeline management, and reporting to senior management.
• Stay up-to-date with industry trends, competitive landscape, and Acronis product developments to effectively position solutions.
• Attend industry events, conferences, and trade shows as required to represent Acronis and expand network.
• Manage the entire sales cycle from initial contact to post-sales support, ensuring high levels of customer satisfaction and retention.

Product Manager

• Participate in shaping the strategy and roadmap
• Understand customers and partners through various methods
• Lead market & competitive analysis
• Drive execution
• Partner on GTM with Marketing and Sales
• Run beta/pilot programs
• Enable field teams
• Measure outcomes

Senior Product Manager – Backup

Customer Success Manager

• Drive quarter over quarter cloud revenue growth through assigned partners.
• Make territory analysis and planning for dedicated geographies.
• Perform account planning with all managed partners.
• Train new and existing partners on products.
• Guide partners through onboarding and enablement stage.
• Motivate partners to sell Acronis services to customers.
• Drive partner satisfaction acting as a trusted advisor.
• Engage and orchestrate internal resources to help partners’ growth.
• Maintain regular contact with every partner depending on priority.

Partner Success Manager – Italian Language Capability

Cloud Engineer

• Participate in shaping the strategy and roadmap: define vision, north-star metrics, and phased bets aligned to business goals
• Deeply understand customers and partners: engage buyers, channel partners, and admins through interviews, discovery calls, analytics, and surveys; translate insights into clear problem statements and PRDs
• Lead market & competitive analysis: size markets, analyze the competitive landscape, and identify differentiators and pricing/packaging opportunities
• Drive execution: prioritize backlogs, write crisp requirements, and collaborate with design and engineering to ship high-quality releases on time
• Partner on GTM: work with Marketing and Sales to build positioning, messaging, demos, and enablement; support launches and field training
• Run beta/pilot programs: define entry/exit criteria, instrument feedback loops, validate product-market fit, and convert early users
• Enable field teams: review product data and keep Sales, Solution Engineers, and Partner Success current on releases and competitor moves
• Measure outcomes: track adoption, attach rate, SLA metrics, performance, and support case drivers; iterate based on data.

Senior Product Manager, Cloud Infrastructure

Product Marketing

• Monitor and analyze MQL → Opportunity conversion performance, including volume, velocity, and quality
• Track and enforce SLA adherence and funnel stage progression timelines across Marketing and Sales
• Identify funnel bottlenecks, leakage points, and process inefficiencies, and drive actionable improvements
• Own execution of the Health & Discipline framework, ensuring consistent adoption across regions
• Maintain and enhance account-centric GTM visibility across accounts, opportunities, and contacts
• Ensure data integrity, consistency, and completeness across Salesforce and related GTM systems
• Support governance and optimization of Salesforce campaign hierarchy and attribution models
• Build and maintain dashboards tracking: Conversion rates and funnel, velocity; Pipeline progression and coverage; SLA adherence and discipline metrics
• Translate data into clear insights and recommendations for Marketing, Sales, and leadership stakeholders
• Partner with Regional Marketing, Sales, and RevOps teams to drive adoption of GTM standards and processes
• Support GTM Enablement initiatives, particularly within the Service Provider ecosystem
• Act as a bridge between strategy and execution, ensuring alignment across teams and systems

Go-To-Market Program Enablement Analyst

Director

• Lead, mentor, and manage a global team of attorneys supporting commercial contracting activities
• Oversee the negotiation, drafting, and execution of a broad range of agreements, including: SaaS and software licensing agreements, Customer (end-user) contracts, Vendor and procurement agreements
• Provide strategic guidance on complex, high-value commercial transactions
• Partner closely with Sales, Procurement, Finance, Product, and other business teams to enable business growth while mitigating risk
• Establish and optimize scalable contracting processes, templates, and playbooks
• Drive consistency and best practices across global contracting operations
• Advise on risk management, compliance, and regulatory considerations related to commercial agreements
• Support negotiations and relationships with key strategic partners, including GSIs and hyperscalers
• Stay current on evolving laws, regulations, and market practices related to SaaS, data protection, and global commerce