Acosta

Account Manager

• Lead operations for multiple multi-day, large scale in-person and digital branded events from concept phase through to production, post-event reporting and ROI analysis; ex. tradeshows with 1000s of attendees
• Build attendee excitement and generate broader event awareness by leveraging existing channels for amplification, thinking creatively about new touch points
• Orchestrate end-to-end creative pipelines by partnering with brand and design teams to deliver digital assets, motion graphics, and localized content packages
• Architect integrated cross-functional channel strategies to synchronize messaging across tease, launch, and recap campaign phases
• Interact with and manage multiple vendors, partners, company executives and a wide range of functional groups within Google

Senior Account Manager, Events

Manager

• Implement customer headquarter calls and penetrate key positions in retailer departments
• Maintain an effective partnership with clients to facilitate the development and execution of impactful sales, merchandising, and marketing initiatives
• Maintain a close and collaborative connection with your retail customers
• Collaborate in the development of account-specific sales, marketing, and merchandising plans while utilizing sales data, tracking tools, and forecasting methods
• Manage retail-customer promotional activities for clients
• Work with leadership and peers to effectively execute client’s new product introductions and trade promotion strategy within funding parameters
• Regularly visit retail store locations to be knowledgeable about key retailer merchandising initiatives and the competitive landscape
• Meet and exceed Client goals for sales, distribution, pricing, shelving, and promotional volume
• Address and resolve financial administrative issues (deductions/pricing discrepancies, etc.)

Business Manager

• Lead the insights partnership between Acosta Group and a nationally recognized Fortune 500 client.
• Leverage the Modular Relay Process and cross-functional collaboration to deliver high-value, data-driven solutions.
• Identify the right data, diagnose business challenges, and provide recommendations that drive smarter decisions and stronger results.

Senior Category Insights Manager, CPG

Business Analyst

• Provide analytical analysis, insights, and recommendations for category management projects and initiatives utilizing Shipment data, retailer POS, and NielsenIQ/Circana data sources and reporting tools.
• Strong analytics, insights, presentation, and storytelling skills
• Build, update, and refresh weekly and monthly dashboards (weekly POS + monthly category recaps)
• Participate in the development of category presentations incorporating syndicated data and other sources of data that address business issues
• Work closely with CPG Category Management and Space Technology teams to ensure quality results are delivered
• Keep abreast of client’s KPIs, strategies, innovation, and other important information.
• Leverage relationships with clients to understand key retailer deliverables, category strategies, and project timelines

Senior Category Insights Analyst, CPG

Customer Support

• Professionally receive and resolve customer order issues
• Research and resolve issues, collaborating with internal and external teams
• Update orders, pricing, and customer criteria in internal systems
• Monitor dashboards and alerts daily to identify and address issues quickly
• Escalate unresolved issues to appropriate managers or supervisors
• Investigate rules engine issues and follow established resolution procedures
• Maintain accurate documentation in compliance with company policies
• Build and maintain strong relationships with customers, clients, and coworkers
• Support Customer Replenishment (CRP/VMI) processes when applicable
• Complete special projects and additional duties as assigned

Customer Service Coordinator

Coordinator – BPS Customer Service

Onboarding Specialist

• Guide new hires through the 5-step onboarding process from start to finish.
• Assist employees in completing two required online training assignments.
• Set up and provide support for new hire email accounts and system logins.
• Ensure new hires have access to and understand how to use payroll systems.
• Maintain clear, professional communication with new hires and managers via email and virtual meetings.
• Track progress in onboarding spreadsheets and reports, ensuring accuracy and timeliness.
• Follow established processes and meet reasonable deadlines for each step of onboarding.
• Adapt to possible time zone assignments, which may influence working hours.

HR Onboarding Specialist

BPS Customer Service Coordinator

• Deliver principal goals in volume, share, and sales fundamentals (Merchandising, Assortment, Pricing, Shelving) for assigned customers at the lowest possible cost.
• Maximize company revenue through brokerage, commissions, and bonuses while overseeing manufacturer expenditures and operating within budget.
• Develop and sell strategic Customer Business Plans. Align cross-functional teams—including Sales, Marketing, Technology, and Retail—to execute in-store presence and business objectives.
• Serve as the primary contact for principal-specific issues. Build and maintain strong relationships with customers, principals, and trade partners.
• Identify and pursue new business opportunities. Demonstrate pioneering skills to expand principal portfolios and drive volume growth.
• Manage trade-marketing funds in accordance with company and principal policies. Minimize sales-related deductions and ensure financial accountability.
• Coordinate communication between General Managers, principals, and Account Managers. Partner with Retail Sales Managers on major initiatives such as product launches and promotional drives.
• Monitor market pricing and competitive activity. Provide timely feedback and insights to principals and internal teams to refine strategies.
• Utilize advanced tools (Excel, PowerPoint, RW3, IRI Analyzer) to develop conceptual presentations and improve business outcomes. Demonstrate strong analytical and Category Management skills.
• Mentor Business Managers, Account Managers, and Retail Selling Organization members. Share learnings and best practices to build organizational capacity.
• Provide actionable feedback to General Managers and principals. Proactively manage personal development and stay current on industry trends and initiatives.

Senior Business Manager

Client Services Representative

• Serve as supplemental client resource for support activities
• Maintain consistent communication and reporting procedures to client partner
• Create and manage purchase requisitions
• Approve and manage invoices
• Support vendor management activities

Senior Client Service Coordinator

• Achieve Sales Goals: Deliver principals’ objectives, including volume and sales fundamentals such as merchandising, assortment, pricing, and shelving goals at the assigned customers, all at the lowest cost.
• Strategic Planning: Develop a comprehensive Customer Business Plan that aligns with the principals’ business priorities and drives long-term success.
• Client Engagement: Personally call on all decision-makers at the customer to present and sell business plans, programs, and concepts that enhance business results.
• Cost Management: Achieve results at the lowest possible selling cost while maximizing company revenue through brokerage, commissions, bonuses, contest earnings, and more. Oversee all manufacturers’ expenditures at the customer.
• In-Store Presence: Ensure a competitively superior in-store presence in the assigned stores by calling on headquarters, supervisors, and other customer operations personnel for both direct and indirect customers.
• Trade Marketing: Manage manufacturers’ trade marketing funds, process direct shipments via the Sales Support Coordinator, and leverage data to sell concepts to the customer.
• Budget Adherence: Operate within the designated budget, ensuring efficient use of resources.
• Proactive Communication: Maintain open lines of communication with key principals to ensure alignment and collaboration.
• Retail Initiatives: Collaborate with Retail Sales Managers on major retail initiatives, including new product introductions, selling drives, and contests.
• Market Knowledge: Utilize your knowledge of the customer, market, and principal to involve marketing, technology, and administrative resources in achieving objectives.
• Timely Information Sharing: Provide timely information on selling priorities to Retail Sales Managers, supervisors, and shared resources in marketing, technology, and administration.
• Team Collaboration: Share information and customer/principal insights with team members to build organizational capacity and drive collective success.
• Technology Utilization: Utilize computer systems and technology to achieve the objectives of the Customer Business Plan and continuously develop and maintain skill levels to support the use of Acosta communication systems.
• Feedback and Improvement: Provide feedback to the Team Leader and/or General Manager on ways to build organizational capacity and improve business operations.
• Special Projects: Complete special projects as requested, contributing to the overall success of the team.

Customer Manager

Procurement

• Create category-centric selling stories
• Provide analytical support to answer business questions
• Own the relationship with major clients
• Manage multiple requests, projects, and reporting routines
• Take a proactive approach to thought leadership with the client.

Category Manager – Wholesale

Sales

• Leads, coaches, and manages a remote team of sales and training representatives.
• Drives sales, increases brand awareness, and influences market share.
• Acts as the primary contact for team performance in client service.
• Communicates daily activities and oversees deliverables and promotions.