Acosta

Events

• Leads product demonstration and event operations across assigned markets.
• Responsible for implementing event processes and ensuring service quality.
• Provides consistent leadership to retail supervisors.
• Key responsibilities include recruiting, training, planning, coaching, and overseeing event execution.

Market Manager – Events

• Leads product demonstration and event operations across assigned markets.
• Responsible for implementing event processes and ensuring service quality.
• Provides consistent leadership to retail supervisors.
• Recruits, trains, coaches, and oversees event execution to deliver strong performance and compliance.

Manager

• Deliver principals’ objectives, including volume and sales fundamentals such as merchandising, assortment, pricing, and shelving goals at the assigned customers.
• Develop a comprehensive Customer Business Plan that aligns with the principals’ business priorities and drives long-term success.
• Personally call on all decision-makers at the customer to present and sell business plans, programs, and concepts that enhance business results.
• Achieve results at the lowest possible selling cost while maximizing company revenue through brokerage, commissions, bonuses, contest earnings, and more.
• Ensure a competitively superior in-store presence in the assigned stores by calling on headquarters, supervisors, and other customer operations personnel.
• Manage manufacturers’ trade marketing funds, process direct shipments via the Sales Support Coordinator, and leverage data to sell concepts to the customer.
• Operate within the designated budget, ensuring efficient use of resources.
• Maintain open lines of communication with key principals to ensure alignment and collaboration.

Customer Manager

Account Executive

• Use a consultative sales approach guiding customers through their options
• Work a flexible schedule between 9am-7pm, including weekends
• Stay current with evolving tech to meet customer needs
• Receive tools, training, and coaching to help meet sales goals

Retail Sales Consultant – Contract

• Provide effective leadership and management to the Retail Coverage Merchandiser/Lead Merchandiser team in your assigned geographic area. This includes interviewing and hiring candidates, onboarding and training new associates, managing performance and career development, handling conflict and personnel issues, and providing coaching and support.
• Develop and maintain a strong understanding of the company’s business model, client and customer details and expectations, and the specific details of the work processes.
• Spend a minimum of 50% of your time working in-store to ensure a thorough understanding of business and project requirements.
• Manage assigned work to completion, on time, and with high-quality results. Review project details to verify schedules are accurate and achievable, and ensure supporting documentation is current and correct.
• Assign work to the team and ensure that all jobs have the appropriate level of support. Monitor progress, audit work, answer questions, solve problems, resolve personnel issues, and adjust resources as needed. Ensure the delivery of all necessary materials, supplies, and equipment.
• Understand and optimize selling effectiveness in assigned territories. Identify training needs, desired system and work process improvements, and maintain an effective balance of store set/surge work and retail store coverage.
• Partner with store personnel and your team to achieve and maintain merchandising excellence. Discuss schedules and changes, meet goals and expectations, and build effective working relationships. Be proactive in alerting management to any unsafe acts or conditions to prevent injuries.
• Ensure company policies are followed by directly managed associates. This includes proper maintenance of all company-owned equipment, accurate and timely expense reporting, and activity reporting within company guidelines.
• Communicate retail territory responsibilities to the MEI admin team to ensure accuracy in the reporting systems. Effectively and accurately use technology, including MEI, to communicate retail priorities and coverage analyses, maintaining an effective feedback and measurement system.
• Meet the physical requirements of the role as listed below.
• Perform other duties as assigned.

Retail District Manager

• Achieve Sales Goals: Deliver principals’ objectives, including volume and sales fundamentals such as merchandising, assortment, pricing, and shelving goals at the assigned customers, all at the lowest cost.
• Strategic Planning: Develop a comprehensive Customer Business Plan that aligns with the principals’ business priorities and drives long-term success.
• Client Engagement: Personally call on all decision-makers at the customer to present and sell business plans, programs, and concepts that enhance business results.
• Cost Management: Achieve results at the lowest possible selling cost while maximizing company revenue through brokerage, commissions, bonuses, contest earnings, and more. Oversee all manufacturers’ expenditures at the customer.
• In-Store Presence: Ensure a competitively superior in-store presence in the assigned stores by calling on headquarters, supervisors, and other customer operations personnel for both direct and indirect customers.
• Trade Marketing: Manage manufacturers’ trade marketing funds, process direct shipments via the Sales Support Coordinator, and leverage data to sell concepts to the customer.
• Budget Adherence: Operate within the designated budget, ensuring efficient use of resources.
• Proactive Communication: Maintain open lines of communication with key principals to ensure alignment and collaboration.
• Retail Initiatives: Collaborate with Retail Sales Managers on major retail initiatives, including new product introductions, selling drives, and contests.
• Market Knowledge: Utilize your knowledge of the customer, market, and principal to involve marketing, technology, and administrative resources in achieving objectives.
• Timely Information Sharing: Provide timely information on selling priorities to Retail Sales Managers, supervisors, and shared resources in marketing, technology, and administration.
• Team Collaboration: Share information and customer/principal insights with team members to build organizational capacity and drive collective success.
• Technology Utilization: Utilize computer systems and technology to achieve the objectives of the Customer Business Plan and continuously develop and maintain skill levels to support the use of Acosta communication systems.
• Feedback and Improvement: Provide feedback to the Team Leader and/or General Manager on ways to build organizational capacity and improve business operations.
• Special Projects: Complete special projects as requested, contributing to the overall success of the team.

Customer Manager – Natural Channel

• Deliver principals’ volume, share, and sales fundamental goals at the lowest possible cost while maximizing company revenue.
• Communicate principals’ priorities to ensure in-store presence and business objectives are met.
• Report directly to the General Manager or Team Leader.
• Develop and maintain strong relationships with principals and customers.
• Coordinate ongoing communication between General Managers and key principals.
• Utilize knowledge of customer, market, and principal to sell specific programs and initiatives.
• Provide feedback on the effectiveness of strategies and suggest improvements.
• Maintain current account distribution information and review market pricing reports for accuracy.
• Develop your personal skill development plan and share information with team members.
• Ensure all client procedures and policies are followed.

Business Manager

• Achieve goals in Distribution, Shelving, Merchandising, and Pricing across all principals on agreed retail priorities.
• Continuously enhance sales coverage and productivity of the Retail Selling Organization.
• Ensure adherence to company policies within the Retail Selling Organization.
• Proactively communicate and collaborate with supervisors and principals on major initiatives such as new product introductions and contests.
• Develop relationships with key operations decision-makers to help Business Managers achieve principals’ objectives.
• Act as a trainer for team members, lead projects, and manage key accounts.
• Serve as the main operations contact for the Customer Business Team.
• Coordinate theme merchandising events that span multiple departments.
• Provide expertise to General Managers and Business Managers on operations issues and the effectiveness of both full-time and part-time team members.
• Assist Business Managers and multi-function resources in communicating customer needs, objectives, and future plans.
• Coordinate regional reporting and tracking needs to ensure consistency and control.
• Effectively use technology, including RW3, to communicate retail priorities and analyze coverage.
• Analyze retail condition data reports to improve in-store presence results.
• Ensure the personal development of Unit Managers and conduct annual Performance Agreements. Oversee the training and development of full-time and part-time representatives.
• Understand and optimize the selling effectiveness of the Retail Sales Organization and identify areas for improvement.
• Conduct recruiting of Retail Associates, maintain incident files, and perform personnel auto inspections.
• Perform other duties as assigned.

Regional Retail Manager

• Achieve Sales Goals: Deliver principals’ volume, share, and sales fundamental goals (merchandising, assortment, pricing, and shelving) at the lowest possible cost while maximizing company revenue through brokerage, commissions, bonuses, and contest earnings.
• Strategic Communication: Communicate principals’ priorities to Retail Sales Managers, Sales Technology Managers (IT), Marketing Managers, Business Managers, and the retail selling organization to ensure in-store presence and business objectives are met.
• Leadership and Reporting: Report directly to the General Manager or Team Leader, managing and participating in the development, design, and presentation of Acosta introduction to new principals.
• Relationship Building: Develop and maintain strong relationships with principals and customers, proactively communicating with key principals to foster collaboration and success.
• Team Collaboration: Coordinate ongoing communication between General Managers and key principals and collaborate with Retail Sales Managers on major retail initiatives such as new product introductions, selling drives, and contests.
• Market Insight: Coordinate principals’ market visits and key account calls, utilizing your knowledge of customer, market, and principal to successfully sell principals’ specific programs and initiatives.
• Strategic Utilization: Leverage insights from Senior Vice President, General Manager, Team Leaders, and Senior Business Managers to develop conceptual sales presentations that deliver principals’ objectives.
• Feedback and Improvement: Provide feedback on the effectiveness of principals’ strategies, selling programs, and initiatives to both the principal and the General Manager, and offer suggestions on how to build organizational capacity and improve our business.
• Information Management: Maintain current account distribution information, review market pricing reports for accuracy and competitive activity, and collect and report all competitive activity.
• Skill Development: Proactively manage your personal skill development plan and share customer/manufacturer information with team members to help build organizational capacity.
• Compliance and Financial Management: Ensure all client procedures and policies are followed, achieve client proprietary system expertise to manage promotional plans and fund balances, and monitor and take corrective action as necessary in financial management, such as deductions.
• Additional Duties: Perform other duties as assigned to support the overall success of the business.

Business Manager – C-Store

Business Operations

• Recruiting Operations & Coordination
• Create, post, and manage job requisitions in the ATS and job boards to support hiring demand
• Maintain accuracy of requisition data, candidate stages, and documentation within systems
• Review applicant flow and support screening logistics, interview scheduling, and candidate communication
• Partner with recruiters to ensure consistent pipeline movement and timely hiring outcomes
• Generate and track offer letters, ensuring accuracy and alignment with internal processes
• Monitor hiring progress against key timelines (time-to-fill, time-to-start)
• Provide additional administrative and operational support as needed, including reporting, system updates, vendor coordination, process documentation, audit preparation, and other recruiting or onboarding-related responsibilities that support business needs
• Onboarding Execution & Support
• Coordinate the end-to-end onboarding process from offer acceptance to Day 1 readiness
• Initiate onboarding workflows and track completion of all required documentation and compliance steps
• Serve as a point of contact for new hires, providing timely support and clear communication
• Troubleshoot onboarding issues (system access, paperwork, background checks, etc.) and escalate as needed
• Ensure all new hires are fully prepared for their start date with a consistent, positive experience
• Training & Documentation
• Develop and maintain training guides, SOPs, and job aids for recruiting and onboarding processes
• Identify process gaps and continuously improve documentation to enhance efficiency and consistency
• Support training for recruiters, hiring managers, and internal stakeholders on onboarding workflows and tools
• Business Operations Partnership
• Partner with Business Operations to deliver a white-glove onboarding experience, ensuring alignment on start dates, readiness, and workforce planning needs
• Support cross-functional coordination to ensure seamless handoff from hiring to onboarding to operational readiness
• Assist in tracking onboarding metrics and identifying opportunities to improve speed, quality, and experience
• Success Measures
• Timely and accurate creation and management of requisitions
• Reduction in onboarding delays and time-to-start gaps
• High completion rates and compliance within onboarding workflows
• Strong new hire satisfaction and positive onboarding experience feedback
• Operational efficiency through improved processes and documentation

Talent Acquisition – Business Operations Coordinator

Compliance

• Conduct investigations involving discrimination, harassment, retaliation, and wage/hour claims; deliver clear findings and next steps.
• Draft position statements in response to Department of Labor (DOL) and Equal Employment Opportunity Commission (EEOC) charges
• Partner with legal counsel and internal stakeholders to support ongoing legal matters
• Drive compliance initiatives and process improvements to ensure alignment with employment regulations and company policies
• Serve as a subject matter expert providing guidance and training to HR on investigations

Senior Investigator, Employment Practice and Compliance

Project Manager

• Partner with sponsors and stakeholders to define project scope, objectives, deliverables, and success criteria.
• Develop integrated project plans (work breakdown structure, schedule, milestones, resource plan, communications plan) for small to medium initiatives.
• Facilitate project governance, including status reporting, decision tracking, and escalation of issues and risks.
• Coordinate and lead project meetings; document actions, owners, and due dates.
• Identify, secure, and coordinate project resources (employees and/or contractors) in partnership with functional leaders.
• Manage project dependencies and critical path; proactively address schedule or scope impacts.
• Monitor progress against plan; maintain RAID logs (risks, assumptions, issues, decisions) and mitigation plans.
• Manage change control, including scope changes and “scope creep,” and communicate impacts to stakeholders.
• Oversee cutover and post-implementation stabilization (hypercare) to ensure successful adoption and handoff.
• Drive quality throughout the project lifecycle, including deliverable reviews and acceptance.
• Conduct lessons learned and ensure proper project closeout and documentation.

Human Resources Project Manager

Sales

• Lead and manage a team of 10 District Sales Managers overseeing sales across a major retailer.
• Drive performance metrics, including revenue, sales volume, attachment rate, conversion rate, and customer satisfaction scores.
• Develop and implement regional sales strategies to surpass performance targets within the telecommunications sector.
• Analyze sales data, market trends, and in-store performance to identify areas of opportunity and improvement.
• Partner with store leadership and cross-functional internal teams to optimize execution, promotions, merchandising, and staffing.
• Provide ongoing training, coaching, and mentorship to District Managers to build bench strength and ensure executional excellence at the in-store level.
• Monitor compliance with operational standards, brand guidelines, and customer experience protocols.
• Serve as a subject matter expert and key decision-maker for strategic planning, forecasting, and field execution.

Regional Sales Director

Account Manager

• Develop and execute retailer‑specific growth plans aligned to strategic direction set by senior leadership and clients
• Serve as a trusted point of contact for regional client leadership, ensuring alignment, consistency, and strong business outcomes
• Lead the Business Planning process, partnering with Business Insights, Planning, and Channel teams to improve key performance metrics
• Provide strategic direction and analytical support to Customer Managers, enabling effective annual and quarterly business planning
• Build, manage, and optimize customer and wholesaler business plans that drive volume, distribution, and profitability
• Identify opportunities and risks by partnering with Region Broker Managers and cross‑functional stakeholders
• Deliver actionable analytics and insights to support category reviews, line reviews, new item presentations, and innovation launches
• Manage trade investment planning, including spend visibility, effectiveness measurement, and optimization
• Analyze promotional performance, base volume forecasts, and actual results to inform future strategies
• Develop customer‑level distribution, merchandising, and activation targets supported by data‑driven insights
• Leverage syndicated and internal data sources to inform both strategic and tactical trade plans
• Conduct ad‑hoc financial and performance analysis, including pre‑ and post‑event evaluations
• Participate in customer sales calls alongside the Customer Manager team, as appropriate
• Develop and present materials for CROSSVIEW Business Reviews, clearly communicating insights and recommendations
• Ensure all client plans are accurately built, maintained, and updated within CROSSVIEW and the client’s trade planning systems

Market Manager – Events

Market Manager – Events

Customer Manager

Retail Sales Consultant – Contract

Retail District Manager

Customer Manager – Natural Channel

Customer Manager – Natural Channel

Business Manager

Regional Retail Manager

Business Manager – C-Store

Talent Acquisition – Business Operations Coordinator

Senior Investigator, Employment Practice and Compliance

Human Resources Project Manager

Regional Sales Director

Business Account Manager II