ACI Worldwide

Technical Product Manager

• Define and own the platform product vision and multi-year roadmap, aligned to company strategy
• Lead the platform consolidation strategy, rationalizing legacy systems and reducing architectural complexity
• Establish clear platform boundaries, domains, and ownership models
• Drive a shift from siloed products to shared, reusable platform capabilities
• Oversee the full portfolio of platform products, including core services, APIs, data platforms, and infrastructure layers
• Prioritize investments based on business impact, scalability, and cost efficiency
• Balance technical debt reduction vs. new capability development
• Define and track platform success metrics (adoption, performance, cost-to-serve, reuse)
• Lead, mentor, and scale a team of platform product managers
• Establish consistent product management practices across platform teams
• Drive accountability for outcomes, not just delivery
• Partner with engineering leadership on operating model, capacity planning, and execution rigor
• Act as the central point of coordination between product, engineering, architecture, and business stakeholders
• Drive alignment across vertical product teams to ensure platform adoption and standardization
• Define and implement a platform-first operating model, including:
• Intake and prioritization processes
• Shared services governance
• API-first and modular design principles
• Establish clear SLAs, support models, and internal customer engagement practices
• Identify and eliminate duplicate systems, overlapping capabilities, and redundant workflows
• Lead initiatives to modernize legacy infrastructure and unify backend processes
• Drive standardization across:
• Payment processing flows
• Data models and integrations
• Authentication, billing, and core services
• Deliver measurable improvements in system efficiency, reliability, and cost

Director, Technical Product Ownership

Project Manager

• Manage the delivery of projects in compliance with ACI policies and customer contractual commitments
• Collaborate with a team to deliver projects of medium complexity
• Facilitate communication with customers and internal departments
• Monitor project scope, budget, and ensure the delivery is compliant
• Develop project plans, schedules, agreements, and proposals
• Manage aspects of projects including research, analysis, documentation, and implementation

Client Project Manager

• The Sr Client Project Manager is accountable for managing the delivery of projects in compliance with ACI policies and customer contractual commitments.
• They lead and collaborate with a team to deliver projects of varying levels of complexity.
• They are responsible for managing multiple projects in parallel, aligned to ACI’s project methodology.
• They facilitate communication with customers and internal departments to ensure the status of the project is clear.
• The Sr Client Project Manager oversees a project from its inception through to its execution and final delivery.
• They maintain and share schedules while monitoring the project’s budget.

Senior Client Project Manager

Artificial Intelligence

• Develop compelling content for LinkedIn, Instagram, Glassdoor, and other channels that brings the ACI employee experience to life
• Create candidate-facing assets: job description templates, career site copy, social posts, digital campaigns, and short-form video scripts
• Collaborate with employees across the globe to capture authentic stories, testimonials, and "day in the life" moments
• Ensure brand voice and visual identity are consistent, fresh, and relevant to diverse global audiences
• Pilot and evaluate AI tools including Microsoft Co-Pilot and Claude to enhance marketing reach, content quality, and speed-to-publish
• Explore AI-assisted job description refinement — helping make our JDs more engaging, and searchable
• Experiment with AI-powered candidate sourcing strategies and report back on what's working
• Document learnings and build a playbook so ACI can scale AI-assisted TA marketing across our global teams
• Benchmark ACI's employer brand against industry leaders and emerging-talent competitors
• Track key metrics: engagement, reach, application conversion, candidate sentiment — and translate data into action
• Conduct candidate persona research to inform messaging for different talent segments globally, starting in the U.S.
• Partner with TA teams across regions to gather content, tailor campaigns, and ensure local relevance
• Coordinate with communications, total rewards, and marketing teams to align employer brand with broader ACI strategy
• Present findings and recommendations to HR and Talent Acquisition leadership

Intern, Marketing, Employer Branding, AI Innovation

Database Administrator

• Responsible for the 24/7 support and operational management and maintenance of SQL databases.
• Ensure database reliability, performance, and security.
• Automate routine tasks and support the development team.
• Manage and maintain SQL databases to ensure high availability and optimal performance.
• Monitor database performance and implement performance tuning measures.
• Develop and implement database backup, recovery, and disaster recovery plans.
• Ensure database security and compliance with industry standards.
• Automate routine database maintenance tasks.
• Collaborate with IT and development teams to support database operations.
• Troubleshoot and resolve database issues in a timely manner.
• Maintain database documentation and operational procedures.
• Stay updated with the latest database technologies and best practices.

Senior Database Administrator

Cloud Engineer

• Design and implement complex cloud infrastructure solutions for enterprise-scale workloads
• Lead multi-cloud or hybrid cloud implementations across multiple environments
• Architect CI/CD pipelines for large-scale infrastructure provisioning and deployment
• Define infrastructure as code patterns and standards for the team
• Drive platform and tooling decisions that improve engineering efficiency
• Administer and support AWS resources along with identity management to cloud resources
• Develop proof of concepts to demonstrate the viability of new ideas and technologies
• Own cloud security posture and lead compliance implementation across environments
• Drive cloud cost optimization initiatives
• Design and implement networking solutions for complex connectivity requirements
• Lead capacity planning and performance optimization for cloud infrastructure
• Establish monitoring and observability practices for cloud environments
• Develop/refine methods to monitor and report performance and security metrics for resources
• Mentor fellow team members and collaborate with Cloud Architects
• Lead technical reviews and drive adoption of cloud engineering best practices
• Create comprehensive technical documentation and knowledge base content
• Provide guidance to the application/development teams

Senior Cloud Engineer

Business Analyst

• Lead client-facing workshops and discovery sessions to capture and structure business and functional requirements
• Translate client needs into clear solution requirements, aligned with product capabilities and architecture
• Act as a bridge between business stakeholders and technical teams, ensuring alignment across delivery
• Support the delivery of high-value payments solutions
• Engage confidently in discussions on cloud deployment models
• Collaborate with Solution Architects, Technical Consultants, and Project Managers to deliver end-to-end solutions

Senior Business Analyst

QA Engineer

• Protects the confidentiality and availability of software, systems and information owned, controlled, used and managed by the company.
• Responsible for performing penetration testing and vulnerability assessments within a team environment.
• Conducts formal tests on web-based and traditional applications, networks/infrastructure, mobile, source code reviews, threat analysis, wireless network assessments and other technology.
• Performs the daily operation of the team including vulnerability identification, risk assessments, vulnerability remediation, and validation testing.
• Will provide actionable recommendations and guidance for the business based on the assessment findings.
• Performs internal penetration testing and external red teaming of networks, systems, and applications within agreed scope and rules of engagement.
• Runs Web application vulnerability software to detect security issues in web applications.
• Analyzes output of web application test scans to determine valid security issues.
• Conducts regular meetings with business unit stakeholders to assess remediation efforts from the findings of the pentest.
• Gathers security related information across multiple electronic, computer and development environments. Identifies, summarizes, reviews, and reports potential/actual actions that may jeopardize information security environments.
• Participates in information security audits to proactively minimize and eliminate information security vulnerabilities.
• Uses penetration testing methodologies to validate the remediation of vulnerabilities and misconfiguration issues.
• Reviews Application Code reports on vulnerabilities.
• Performs extensive internal network reconnaissance with the correlation of data from SIEM, scanning applications, network monitoring devices, host applications, etc.
• Performs Web application testing focused on http/https vulnerabilities, TLS, application level like XSS, SQL, cross site scripting.
• Perform other duties as assigned.
• Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.
• Understands and complies with Risk Management program requirements including identification of risks, key controls, and control testing as applicable to their responsibilities.

Cybersecurity Pentester

Consultant

• Implement, configure, and deploy ACI payment solutions to meet client requirements
• Act as a technical expert in client-facing engagements, supporting solution delivery and issue resolution
• Collaborate with Solution Architects and Business Analysts to translate requirements into working solutions
• Support system integration, testing, and troubleshooting across complex environments
• Engage in discussions on cloud deployment models, including scalability, resilience, and high availability
• Provide guidance on technical best practices, performance optimisation, and solution stability
• Identify and resolve delivery risks, ensuring successful implementation outcomes
• Support client onboarding, adoption, testing and transition to production environments

Senior Technical Consultant

Sales

• Accountable for sales management related to the marketing of organization's products or services in Middle East region to existing and prospective customers.
• Leading a team of sales representatives.
• Responsible for fostering customer satisfaction and improving employee engagement.
• Accountable for leading teams to follow ACI best practices, account/territory planning and accurate forecasting.
• Participates in strategic and tactical planning at a regional level.

Director of Sales

Content Marketing Manager

• Oversee the production of high-quality content, including blog posts, articles, videos, infographics, and social media posts as part of global campaign efforts
• Ensure all content is optimized for search engines to improve organic visibility and traffic
• Monitor and analyze key metrics to measure the effectiveness of content campaigns and identify areas for improvement
• Work closely with management across marketing, sales, and product teams to ensure content aligns with overall marketing strategies
• Plan and maintain a content calendar to ensure timely delivery of content across all external marketing channels
• Conduct research to understand the external target audience and create content that resonates with them
• Keep abreast of the latest content marketing trends and best practices to continuously improve strategies
• Perform other duties as assigned

Software Engineer

• Independently designs, develops, tests, and delivers high‑quality COBOL‑based software solutions for MTS, with a strong focus on CSM‑related functionality and enhancements.
• Take full ownership of assigned work, including technical design, implementation, unit testing, and delivery to production.
• Provide accurate effort estimates and status updates (e.g., timelines, completion percentages) to technical leads and management.
• Research, troubleshoot, and resolve complex software issues across application, system, and integration layers while adhering to established development standards and controls.
• Maintain deep working knowledge of MTS application logic, data flows, system dependencies, and operational impacts in high‑availability environments.
• Coordinate and, when required, technically lead the work of a small project team, including task planning and sequencing.
• Act as a subject matter expert for CSM‑related development, providing guidance, technical direction, and code‑level support to peers.
• Collaborate closely with cross‑functional teams (Product, Services, Support) to ensure solutions meet functional, technical, and operational requirements.
• Understand and adhere to all corporate policies, including the ACI Code of Business Conduct and Ethics.
• Perform other related duties as assigned.

Senior Professional Services Developer

Director

• Lead compensation strategy and operations for a Region or multiple Regions (APAC, Americas, EMEA), partnering with HR and business leaders to deliver market-competitive, internally equitable outcomes
• Support the design, implementation, and ongoing administration of global compensation programs, including job evaluation, salary survey participation and analysis, benchmarking, and annual salary budget development
• Support compensation due diligence for new ventures, mergers, and acquisitions, including review of compensation and/or benefit plans and integration considerations
• Develop executive compensation analyses, recommendations, and board-ready materials for senior executives, the Compensation Committee, and the Board (e.g., pay-for-performance, market benchmarking, incentive outcomes, equity usage)
• Lead end-to-end executive compensation processes, including annual executive pay planning, competitive benchmarking, pay positioning, and internal equity considerations
• Develop compensation analyses and recommendations for executive offers, promotions, retention arrangements, and employment transitions, ensuring alignment with governance, plan provisions, and market practice
• Provide Compensation Committee support, including annual calendar planning, meeting materials, analysis and exhibits, recommendations, and coordination with Legal/Finance/HR/external advisors; ensure timely follow-through on approved actions
• Partner with Legal, Finance, and external advisors to support executive compensation disclosures, including proxy/CD&A development: data gathering and validation, drafting support for compensation narratives and tables, and documentation of processes and controls
• Design, govern, and administer annual incentive and long-term incentive programs (including performance metrics, goal calibration, modelling, award sizing, and payout determinations), and develop analyses to support compensation planning, forecasting, and budgeting
• Develop and execute compensation program communication plans (e.g., annual pay planning, incentive plan changes, executive compensation actions), including key messages, stakeholder alignment, manager enablement materials, and FAQs
• Serve as a trusted advisor to HR Business Partners and business leaders by providing consultative guidance on compensation programs, pay decisions, and complex cases; synthesize data into clear recommendations and influence outcomes through strong stakeholder management

Global Compensation Director

Pricing Analyst

• Lead collaboration with cross functional teams to understand business goals to align pricing strategy.
• Maintain and develop pricing strategies aligned with business goals and market trends, which may include Value-Based pricing strategies.
• Review current pricing curves and propose pricing adjustments to stakeholders based on cost analysis and competitive landscape.
• Identify pricing trends, competitor pricing models, and customer preferences.
• Monitor the impact of pricing changes on company profitability.
• Collaborate with cross-functional teams to optimize pricing and monetization to drive incremental revenue.
• Perform analysis on existing price curves and cost models to identify opportunities for optimization on existing customers and deal pricing on new customers.
• Leverages data and data analytics to substantiate market price and ownership of price book.
• Establish appropriate pricing processes and tools.
• Leads seamless execution of the pricing strategy across products.
• Brings analytical precision and statistics to make informed decisions regarding pricing adjustments and to the pricing creation process.
• Perform other duties as assigned.
• Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.

Senior Pricing Manager

Accountant

• Assists in the development, implementation and/or maintenance of accounting systems
• Reviews and interprets financial reporting requirements, rules, and regulations
• Balances books and prepares profit and loss, cash flow, income and balance sheet statements
• Monitors and develops monthly reports of revenues and expenditures
• Provides record of assets, liabilities, and other financial transactions
• Prepares federal, state and local reports and tax returns
• Assists in the setup of processes and procedures for revenue reporting and compliance
• Generates revenue reports for internal and/or external use
• Interprets reports for managers/stakeholders
• Reviews and tracks billing information ensuring accuracy and compliance