Systems Engineer

ACI Worldwide

Sr Systems Engineer at ACI Worldwide overseeing production systems and incident response. Driving automation and mentoring engineers to enhance operational practices.

Posted 6/9/2026full-timeNorcross • New York • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

CloudLinuxPythonUnix

About the role

Key responsibilities & impact

Independently monitor and troubleshoot production systems, applications, and infrastructure
Lead incident response for moderate complexity issues and coordinate resolution efforts
Perform root cause analysis and implement preventive measures
Develop automation scripts to reduce manual toil and improve operational efficiency
Mentor junior operations engineers on tools, processes, and best practices

Requirements

What you’ll need

Bachelor’s degree in computer science, Information Systems, or related technical field
4-6 years of professional experience in operations, DevOps, or infrastructure roles
Proven track record of independently managing production systems
Experience with incident management and troubleshooting complex issues
Strong proficiency with operating systems (Linux/Unix and Windows)
Experience with cloud platforms and infrastructure services
Strong scripting and automation skills (Python, Bash, PowerShell, or similar)
Familiarity with CI/CD pipelines and deployment automation
Knowledge of ITIL or similar operational frameworks

Benefits

Comp & perks

Competitive compensation and benefits package
Opportunities for growth and career development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

LinuxUnixWindowsPythonBashPowerShellCI/CD pipelinesautomation scriptsincident managementroot cause analysis

Soft Skills

mentoringleadershipproblem-solvingcommunicationorganizational skills

Certifications

Bachelor’s degree in computer scienceBachelor’s degree in Information Systems