Accelerated Digital Media

Product Manager

• Manage the intake process for new development requests from service teams
• Ensure submissions arrive specific, scored, and data-mapped before they enter the development queue
• Identify patterns across submissions to surface high-leverage build opportunities
• Maintain and communicate the TechOps product roadmap — active builds, BETA tools, queued ideas, and graduation candidates
• Serve as the primary point of contact for service teams on product-development requests
• Write and own Product Requirement Documents for all approved builds
• Treat BETA adoption as a product problem and run structured feedback sessions with target users
• Establish KPIs for each tool at PRD time and monitor/report on adoption, usage patterns, and service-org impact
• Facilitate communication between service teams, dev leads, and TechOps leadership throughout the product lifecycle

Tech Product Manager

Performance Marketing

• Develop and execute SEM strategies in line with client objectives
• Conduct keyword research and competitive analysis
• Create and manage campaign budgets and forecasts
• Develop a robust testing roadmap and ensure the continuous evolution of the client’s SEM programs
• Create, optimize, and manage PPC (Pay-Per-Click) campaigns on platforms like Google Ads, Bing Ads, and others
• Write and optimize ad copy for maximum click-through rates (CTR)
• Set up and optimize landing pages for conversion rate optimization (CRO)
• Lead and mentor a team of Paid Search Strategists
• Monitor and analyze campaign performance using various analytics tools
• Maintain regular communication with clients to understand their business goals and objectives

Lead Paid Search Strategist

SEO Marketing

• Create and execute search engine optimization strategies that enhance relevant traffic, improve search engine rankings, and ultimately drive qualified leads and revenue for clients
• Collaborate closely with other SEO teammates and leaders to achieve unified goals
• Partner cross-departmentally beyond the immediate team and work directly with small to medium clients
• Measure and report on SEO performance, including traffic, rankings, quality of conversions and other trends to clients through email, phone calls, and in-person meetings
• Conduct in-depth competitor analysis to identify industry trends, best practices, and opportunities for improvement in key business areas
• Develop, implement, and monitor budgets to ensure efficient allocation of resources, including effectively managing surplus and overage balances
• Meet expectations of timelines, communication, results and meaningful deliverables to contribute to company and team retention goals
• Exemplify strong communication skills, instilling confidence in clients through trust-building interactions and via email towards company and team communication goals to strengthen and maintain client relationships
• Strategically plan and collaborate with Lead and other teammates across the organization to manage scopes, workloads, budgets, and client priorities
• Stay passionate about digital marketing trends, including Google algorithm shifts and industry updates
• Continuously enhance knowledge independently and through ongoing training to build credibility & business acumen with both teammates and clients and share insights

SEO Strategist

• Lead the paid social media advertising efforts for our digital health and e-commerce clients.
• Develop and implement paid social strategies, managing campaigns across various platforms.
• Optimize campaigns for optimal performance, stay current with industry trends, and collaborate with clients to achieve their marketing objectives.
• Conduct audience research and segmentation to maximize ad relevance and performance.
• Monitor and analyze campaign performance, generating regular reports to track KPIs and campaign effectiveness.

Senior Paid Social Strategist

Customer Success Manager

• Build and maintain strong, trust-based relationships with clients and key stakeholders.
• Serve as the primary point of contact, ensuring consistent satisfaction, long-term retention, and strategic alignment throughout the partnership.
• Develop a deep understanding of each client's business goals, target audience, and competitive landscape.
• Translate that knowledge into tailored strategies that leverage OuterBox's full capabilities to drive meaningful results.
• Conduct regular performance reviews with clients and internal teams, delivering clear, data-driven insights and actionable recommendations.
• Collaborate across disciplines to develop and deliver comprehensive, full-funnel media strategies that meet client objectives.
• Continuously monitor and analyze campaign performance across channels.
• Lead the onboarding experience for new clients, ensuring a seamless transition, clear expectations, and a strong foundation for a successful long-term partnership.
• Act as a trusted resource for clients when challenges arise, addressing inquiries and resolving issues promptly.
• Partner with sales and account teams to identify organic growth opportunities within existing accounts.

Senior Client Success Manager

Email Marketing Manager

• Develop, write and build email / SMS marketing campaigns and workflows that align with brand guidelines, unique user lifecycle touch points and marketing goals
• Collaborate with Client Success Manager, designers, and other team members to ensure that the email campaigns align with overall marketing strategies and customer journey mapping, integrating insights from various stakeholders into the campaign execution
• Maintain clear and consistent communication with team members and stakeholders to ensure that campaign goals are understood and that email designs meet the brief’s requirements and objectives
• Continuously monitor the performance of email campaigns and workflows to ensure quality and effectiveness, and make optimization recommendations as necessary
• Ensure all email campaigns comply with industry best practices and legal standards, including CAN-SPAM regulations and GDPR where applicable, maintaining high standards of data privacy and email deliverability

Email Marketing Specialist

• Providing strategic leadership and oversight of all search engine marketing initiatives.
• Collaborating with clients, senior management, and cross-functional teams to develop and execute paid search strategies.
• Managing a team of Associate Directors, Leads, and Senior Paid Search Strategists.
• Optimizing campaigns and staying updated on industry trends.
• Developing comprehensive Quarterly Business Reports (QBRs).
• Building and maintaining strong client relationships.
• Monitoring campaign performance and analyzing data for opportunities.