Tech Product Manager

Accelerated Digital Media

Tech Product Manager responsible for transforming service-team friction into build-ready insights at OuterBox. Collaborating with PO and technology directors on intake governance and architectural decisions.

Posted 7/16/2026full-time🇺🇸 United StatesMid-LevelSenior💰 $72,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product management, including managing development requests, writing Product Requirement Documents, and establishing KPIs. Proficient in Agile methodologies and user-feedback program design, with strong communication skills to engage stakeholders effectively.

Highest-signal resume keywords

Product ManagementAgile MethodologiesUser-Feedback ProgramsData-Driven Decision MakingStakeholder Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product Requirement DocumentsAcceptance Criteria WritingData AnalyticsStructured Intake ProcessesTechnical Concepts Understanding

Soft Skills

Strong Written CommunicationStrong Verbal Communication

Tools & Technologies

ScrumKanban

Industry Keywords

AI-Accelerated DevelopmentDevelopment QueueTechOps Product RoadmapBETA AdoptionKPI Monitoring

About the role

Key responsibilities & impact

Manage the intake process for new development requests from service teams
Ensure submissions arrive specific, scored, and data-mapped before they enter the development queue
Identify patterns across submissions to surface high-leverage build opportunities
Maintain and communicate the TechOps product roadmap — active builds, BETA tools, queued ideas, and graduation candidates
Serve as the primary point of contact for service teams on product-development requests
Write and own Product Requirement Documents for all approved builds
Treat BETA adoption as a product problem and run structured feedback sessions with target users
Establish KPIs for each tool at PRD time and monitor/report on adoption, usage patterns, and service-org impact
Facilitate communication between service teams, dev leads, and TechOps leadership throughout the product lifecycle

Requirements

What you’ll need

2–5 years of experience in product management or a closely related discipline
Comfort working in an AI-accelerated development environment where build cycles are compressed and iteration is rapid
Demonstrated ability to write precise, testable acceptance criteria — “Given / When / Then” format or equivalent — before development begins
Experience with structured intake and triage processes for development requests
Hands-on experience with Agile methodologies — Scrum, Kanban, or equivalent sprint-based delivery frameworks
Experience designing and running user-feedback programs: structured interviews, NPS, adoption surveys
Demonstrated ability to use data and analytics to make product decisions and communicate outcomes
Strong understanding of technical concepts and software-development processes sufficient to participate in architecture gates and PRD reviews
Experience communicating with stakeholders at all levels — from service-team end users to C-suite leadership
Strong written and verbal communication skills with the ability to clearly articulate complex ideas
Bachelor’s degree in Business, Marketing, Computer Science, or a related field, or equivalent demonstrated experience.

Benefits

Comp & perks

High-character, fun, and cohesive work culture
Competitive base salary
PTO that is genuinely encouraged
Affordable, low-deductible health insurance plans
Supplemental benefits, including employer-paid life insurance, short & long term disability insurance
401k with company match
Remote work flexibility
Supportive, transparent, and accessible leadership that welcomes ideas, insights & feedback
Professional/individual development stipend