ABBYY

Sales Operations Manager

• Provide support for revenue forecasting processes, drive timely and accurate forecast submissions by teams and communicate revenue forecast to the senior management.
• Assist in maintaining data integrity of the systems, data verifications and corrections aimed to improve data hygiene.
• Maintain regular reports on business performance, KPIs, and other metrics.
• Present findings and recommendations to senior management and other stakeholders.
• Analyze and interpret data to identify trends, patterns, and insights to support strategic decision-making.
• Support ad-hoc analysis requests from senior management and other stakeholders.
• Assist in maintaining data integrity of the systems, data verifications and corrections aimed to improve data hygiene.
• Collaborate with various departments, including finance, marketing, people, operations, to understand business needs and objectives.
• Provide ongoing support and guidance to various stakeholders to ensure effective use of data analytics tools and resources.
• Conduct training sessions for stakeholders, covering the use of data analytics and sales tools.
• Support team in establishing new processes that drive operational excellence and optimizing existing ones.
• Support process optimization projects by providing data-driven insights and recommendations.
• Monitor and assess the effectiveness of process optimization projects.

Sales Operations Analyst

Public Relations

• Proactively work with internal clients to identify news angles
• Collaborate with PR agency partners to secure media coverage
• Identify thought leadership opportunities for executives to participate in
• Maintain media database
• Work with internal clients for input on content
• Draft/edit press releases
• Draft/edit thought leadership articles
• Draft social media posts (LinkedIn, X, Facebook, Instagram)
• Coordinate internal approvals with SMEs
• Work with other internal marketing groups for content collaboration and cross promotion
• Other duties as required.
• Have general knowledge of navigating corporate communications processes
• Reporting of success metrics for internal audiences

Public Relations Specialist

QA Engineer

• Develop comprehensive QA plans, scripts, and acceptance criteria for ABBYY Vantage solutions, skills, and custom automations.
• Execute manual and semi-automated UAT test cases across document ingestion, classification, extraction, validation, and integration workflows.
• Perform end-to-end testing of Vantage-based processes including connectors (e.g., UiPath, Blue Prism, Azure/AWS endpoints, REST APIs).
• Validate business rules, document models, skill training results, and extraction accuracy across various document types.
• Identify, log, prioritize, and track defects during UAT collaboration with QA, product, and development teams.
• Reproduce issues, analyze root causes, and validate fixes within Vantage and connected systems.
• Ensure compliance with quality, security, and regulatory standards.
• Partner with business users, solution architects, and implementation teams to gather requirements and translate them into testable scenarios.
• Work closely with ABBYY experts and developers to verify Vantage configuration, machine learning model performance, and workflow correctness.
• Facilitate UAT reviews, summarize findings, and communicate readiness recommendations to leadership.
• Create and maintain QA documentation including test cases, execution logs, defect reports, and sign-off artifacts.
• Provide clear, actionable feedback to improve Vantage configuration, training data, and workflow design.
• Contribute to continuous improvement of UAT processes, templates, and best practices.

Staff QA Engineer

Product Manager

• Lead the strategy, roadmap, and lifecycle management for our reporting and analytics products, ensuring alignment with customer outcomes and business objectives.
• Engage closely with customers to define and deeply understand their reporting, analytics, and data visualization needs.
• Collaborate with engineering, data analytics, UX/UI, sales, and customer success teams to design, build, and launch products that deliver measurable outcomes.
• Develop clear product requirements, user stories, acceptance criteria, and success metrics, ensuring effective prioritization of features.
• Continuously analyze market trends, competitive landscape, and customer feedback to drive innovation and product enhancements.
• Act as a subject matter expert in business intelligence, data analytics, and reporting solutions, effectively communicating the value and vision internally and externally.

Senior Product Manager, Reporting & Analytics

Machine Learning Engineer

• Develop and optimize state-of-the-art computer vision and multimodal models
• Design and implement advanced model architectures for visual understanding tasks
• Create robust evaluation frameworks and testing methodologies
• Drive technical improvements in model performance and efficiency
• Research and evaluate new approaches in computer vision and multimodal learning
• Implement novel computer vision algorithms and techniques
• Lead technical implementation of ML projects
• Drive architectural decisions for model development
• Review code and model architectures
• Contribute to technical planning and decision-making
• Support cross-functional collaboration with product and infrastructure teams
• Help maintain technical standards and best practices
• Implement scalable training and evaluation pipelines for computer vision models
• Build efficient visual data processing workflows
• Develop monitoring solutions for production ML systems
• Optimize model performance and resource utilization
• Support deployment and production maintenance
• Design efficient inference systems for visual processing

Senior Machine Learning Engineer

Revenue Operations

• Own and execute global enablement programs — including onboarding, certifications, solution refreshers, and the ongoing training calendar.
• Administer ABBYY’s enablement tech stack — managing Seismic (content governance, updates, analytics) and Mindtickle (learning paths, certifications, reporting) to ensure field readiness at scale.
• Deliver field communications — manage the Global Enablement Newsletter and other enablement updates to ensure consistent alignment across regions.
• Translate strategy into execution — work with Sales, Product, Marketing, and RevOps to turn GTM priorities into structured, actionable enablement deliverables.
• Measure and improve — track adoption, completion, and platform usage, surfacing insights and recommendations for continuous improvement.
• Act as a trusted partner to the field — capture feedback, resolve enablement requests, and ensure reps have the right “know, say, show, do” resources at their fingertips.

Global Revenue Enablement Program Lead

Learning and Development

• Conduct learning needs analyses and consult with internal stakeholders to identify capability gaps and recommend appropriate solutions.
• Design, develop, and implement engaging learning programs (both in-person and digital).
• Partner with SMEs to create tailored content for diverse employee groups, ensuring alignment with ABBYY’s strategy.
• Facilitate workshops, training sessions, and learning initiatives for employees and people managers.
• Oversee and optimize the use of ABBYY’s Learning Management System (LMS), ensuring efficient delivery and tracking of learning activities.
• Monitor, assess, evaluate and report on the effectiveness and ROI of learning programs using data-driven approaches.
• Support change management and organizational development initiatives through targeted learning strategies.
• Manage and optimize the use of LinkedIn Learning, including user engagement, content curation, reporting and integration with Learning and Development initiatives.
• Stay current on L&D trends, digital tools, and learning methodologies to continuously evolve ABBYY’s learning ecosystem.

Learning Specialist

Business Development Rep

• Act as an extension of ABBYY Sales and Marketing by generating qualified sales opportunities
• Follow up inbound marketing leads and perform targeted account development and cold calling
• Assist Account Executives with developing intro messages for line-of-business penetration and org-chart identification
• Complete account research and development for proactive opportunity development
• Research and qualify leads, including org-chart identification, to attain lead development quota
• Develop and maintain relationships with account stakeholders and acquire account intelligence for opportunity development
• Collaborate with Account Executives to determine campaign tactics
• Manage a high volume of proactive outbound prospecting calls to drive new customer acquisitions
• Create and maintain CRM call notes and history
• Provide field marketing event support

Business Development Representative, SaaS/OCR/IDP

Account Executive

Sell ABBYY’s Process Intelligence solution to New Logo Enterprise Accounts
Maintain and develop an active pipeline of forecasted opportunities to meet quarterly quota objectives
Drive pipeline velocity activities to generate New Logo Process Intelligence business
Develop new and expanded sales prospects, negotiate sales agreements, and close sales opportunities
Analyze customers business needs, cultivate executive relationships, identify strategic partnership opportunities, and develop strategies to ensure customer growth, satisfaction, and retention
Lead and drive sales opportunities through strategic selling, negotiate and close business, and lead the ongoing business relationship with clients
Provide overall sales and account management support for any new or existing customers as assigned
Develop and maintain a communications strategy for assigned and closed customers
Create and update Accounts, Opportunities, Orders, etc. within ABBYY’s CRM system
Participate in product training sessions, meetings, team and skills building activities, and professional development classes
Partner with the ABBYY Presales and Training teams to coordinate solutions demonstrations and/or product training to prospects and customers
Prepare and provide data and information as needed for sales team meetings that focus on revenue performance, forecasts, and customer satisfaction initiatives

Sales Operations Analyst

Sales Operations Analyst

Public Relations Specialist

Staff QA Engineer

Senior Product Manager, Reporting & Analytics

Senior Machine Learning Engineer

Global Revenue Enablement Program Lead

Learning Specialist

Business Development Representative, SaaS/OCR/IDP

Enterprise Sales Representative, New Logo