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About the role
Key responsibilities & impact- Lead, coach, and develop a small, globally distributed HR Operations team
- Drive consistency in service delivery, processes, and standards across regions
- Balance global standardization with local compliance requirements
- Establish clear SLAs, priorities, and performance expectations
- Act as the primary escalation point for complex and cross-regional issues
- Own and operate HR Operations for the U.S. employee population, ensuring full compliance with federal, state, and local requirements
- Provide leadership and oversight to global HR operations delivery, ensuring alignment and consistency across regions
- Drive end-to-end excellence across the full employee lifecycle globally, including onboarding and hiring support, job and compensation changes, leaves of absence, offboarding
Requirements
What you’ll need- 7+ years of experience in HR Operations / People Operations
- Experience leading small, potentially distributed or global teams
- Deep expertise in U.S. HR operations (essential) with multi-state experience
- Experience supporting or partnering across global HR environments
- Proven ability to: Standardize processes across regions; Balance global scale with local compliance; Strong experience in process design and transformation; Automation and workflow implementation; Hands-on experience with HRIS (HiBob desired) and ATS platforms such as Greenhouse
Benefits
Comp & perks- Generous Paid Time Off: Three weeks of PTO, plus 15 paid holidays, floating holidays, and increased holiday allowance based on tenure
- Health Coverage: Medical, dental, and vision insurance
- Retirement Savings: 401(k) plan with up to a 4% employer match
- Wellness Support: Gym membership subsidy
- Family & Lifestyle Benefits: Pet insurance and a College Savings Plan
- Employee Support: Employee Assistance Program (EAP)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HR OperationsPeople Operationsprocess designtransformationautomationworkflow implementationcomplianceonboardingoffboardingmulti-state HR operations
Soft Skills
leadershipcoachingteam developmentproblem-solvingcommunicationcollaborationperformance managementservice deliveryprioritizationescalation management