Abbott

General

• Provides technical, clinical, and programming assistance, primarily in support of 1-2 Territory Manager(s).
• Assist Territory Managers in after-hours call support and activities.
• Integrates into all accounts, builds trust and relationships, and establishes strong rapport with customers.
• Proficient in complex programming, case support.
• Works seamlessly with Territory Manager(s) allowing them increased selling time.
• Will foster high trust relationships with customers, including the regional team members.
• Will begin to conduct PCP work and educational in services, as directed.
• As directed by sales manager, contacts, visits, and engages clients and potential clients in the Company’s products and addresses any client questions and concerns.
• Provides medical professionals with sales support, information, and training on the use of Company products and with staff education, in-services, and technical troubleshooting.
• Develop and maintain an in-depth knowledge of assigned accounts and customers to include competitor activity.
• Conducts evaluations and develops sales strategies for capital equipment opportunities within accounts.
• Collects and studies information about new and existing products and monitors competitor sales, prices, and products.
• Provide feedback to providers both within operating room setting and outside operating room setting on the directions for use specific to implantable devices.
• May attend trade shows where new products and technologies are showcased and conferences to meet other sales representatives and clients and discuss new product developments.
• Uses clinical expertise to identify customer training and in-service needs with the goal of increasing customer usage, comfort and understating of all Abbott Chronic Pain Therapies product line.
• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments.
• Provides sales support, clinical in-services, training, and guidance to current or potential customers.
• Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
• Performs other related duties and responsibilities, on occasion, as assigned.

Clinical Specialist I, CPT

Security Engineer

• Responsible for assisting and ensuring Abbott Enterprise is safe and secure
• Lead cybersecurity projects from initiation through completion
• Manage and track Core Diagnostics cybersecurity applications
• Participate in early project phases to define security requirements
• Conduct and support penetration testing and disaster recovery activities
• Lead and execute risk assessments across systems, applications, and cloud environments
• Assist with Cybersecurity audit preparation

Senior Cybersecurity Specialist

Sales

• Drive profitable growth across the portfolio with a focus on Vascular Surgeons, Interventional Cardiologists and Interventional Radiologists.
• Focus on strong sales execution to achieve sales targets for the full Endovascular portfolio including atherectomy, thrombectomy, base peripheral, vessel closure and future product releases.
• Lead and manage a team of Account Managers, Clinical Specialists and Thrombectomy Territory Managers.
• Be accountable for delivering business results through their teams using effective coaching, motivation and performance management.
• Increase market share within the assigned region across the full product portfolio and influence stakeholders within the hospital setting.
• Drive contracting efforts to gain favorable positions in accounts within the region.
• Develop the commercial sales strategy in alignment with the marketing strategy to deliver best in class sales execution.
• Hiring, Coaching, Developing, and Performance Management of all direct reports and setting standards for your team.
• Ensuring your team is managing Customer relationships through Targeting, Onboarding, Contracting, Clinical Support, Pricing Management, KOL Management and Conflict Resolution.
• Planning, Forecasting, Expense Management, Reporting, Sales Process Adherence, and interacting with Sales Analytics.
• Maintaining adherence to company sales management and reporting systems.
• Measuring and reporting feedback on sales strategies and marketing program effectiveness to ensure marketing programs can be corrected, adapted or developed to meet market development objectives.
• Identifying account or user sales target pipelines capable of yielding desired revenue or productivity goals based on conversion rate and sales cycle historical experience or marketing plan assumptions.
• Organizing performance review meetings in regular intervals (weekly, monthly, quarterly) with team.
• Establishing individual development plans for each member of your team.
• Ensuring all direct reports meet and maintain minimum required product knowledge and sales and presentation skills.
• Responsible personally, and for all direct reports, for adherence to company values, ethics and legal obligations; Responsible for compliance with applicable Corporate/Divisional Policies and procedures.
• Fosters a diverse workplace that enables all participants to contribute to their full potential in pursuit of organizational objectives.
• Keeps the company informed of market dynamics and competitive activity.

Endovascular Regional Sales Director

Account Manager

• Plans, schedules, executes multilevel sales calls to all levels within organizations, beginning with the Executive level, utilizing consultative selling skills
• Identifies and builds relationships within the customer organization, maintaining consistently positive rapport.
• Positions TM for current and future sales opportunities at Executive Level.
• Protect and secure existing Abbott business in the largest billing TM accounts
• Negotiate, implement and maintain reagent contracts and have the ability to communicate basic through advanced product features/benefits and clinical utility with appropriate use of literature and proof sources.
• Demonstrate and discuss key benefits of Alinity s.
• Increase market share and sales in the multi-state geographic area.
• Coordinate internal TM resources to meet customer needs and grow their business.
• Consult on systems implementation, workflow, and troubleshoot strategies

Senior Strategic Account Manager, Diagnostics

• Provide clinical and professional expertise for professional education programs.
• Contribute to the strategy and of education programs.
• Identify and uncover new training needs and gaps from sales and marketing leaders and Key Opinion Leaders physicians and allied health professionals.
• Work closely with HCPs, Professional Education program managers, and sales and marketing leaders to align initiatives that are developed, executed and measured for HCP engagement and impact.
• Identify subject matter experts (physicians and allied professionals) for speaking and providing peer to peer training.
• Manage KOL relationships for professional education engagements.
• Manage faculty database and facilitate speaker’s bureau.
• Develop relationships with Clinicians at all levels; Fellows, EP, Cardiologists, Electrophysiology, AHP/APP, Hospital Administration.
• Collaborate with key internal and external stakeholders (Marketing, Sales, physicians and allied professional, etc.) to gather inputs and feedback during analysis.
• Establish and maintain strong cross functional relationships with the US commercial organization at the Area and Regional leadership level.
• Support Professional Education Manager and Professional Education team during programs or as needed with full knowledge of all Professional Education programs and faculty.
• Ensure positive customer/trainee/trainer experience and message consistency at programs and become an expert within the designated therapy.
• Understand and articulate all Office of Ethics and Compliance policy and procedures, and report or enforce policies when required to maintain full division compliance.
• Partner with Fellows program for seamless handoffs.
• Identify standardized methods to evaluate impact of education programs and to continuously improve.
• Drive a culture of best industry practices, technologies, and tools and as appropriate apply those best practices, technologies, and tools.
• Comply with global regulatory relations and requirements, company policy, operating procedures, processes, and task assignment.
• Keep current on developments in the field, specifically on product/therapy knowledge, market, and industry trends.
• Maintain budget awareness of spending to meet department goals.

Education Relations Associate

Executive

• Develop and execute complex, long-term sales strategies in healthcare networks that address your customer’s pain-points and maximize long-term partnerships with APOC.
• Navigating to champions within complex accounts – working with local team members to build relationships with stakeholders in emergency medicine, laboratory, purchasing /supply chain, and the c-suite.
• Uncovering emergency medicine unmet needs/challenges and aligning our solutions to those problems.
• Overseeing emergency medicine observation days to build raw data that establishes the case for change – synthesizing this data, preparing a compelling business case and presenting to emergency medicine and c-suite executives.
• Guiding/coaching customer champions through their own value analysis and purchasing processes.
• Steering customer change management from product implementation to workflow change.
• Reviewing impact/results over time with customers, collecting impact data for quality, throughput and outcomes that highlight the positive impact of the change.
• Coordinating & guiding internal APOC resources through this process – including district managers, point of care solution specialists, enterprise accounts medical science liaisons and implementation project managers.
• Synthesize customer viewpoints, interactions and opportunities in CRM (Salesforce) to coordinate broader team level activities.

Emergency Medicine Executive – Point of Care Diagnostics

• Drive profitable growth across the portfolio with a focus on Vascular Surgeons, Interventional Cardiologists and Interventional Radiologists.
• Focus on strong sales execution to achieve sales targets for the full Endovascular portfolio including atherectomy, thrombectomy, base peripheral, vessel closure and future product releases.
• Lead and manage a team of Account Managers, Clinical Specialists and Thrombectomy Territory Managers.
• Be accountable for delivering business results through their teams using effective coaching, motivation and performance management.
• Increase market share within the assigned region across the full product portfolio and influence stakeholders within the hospital setting.
• Drive contracting efforts to gain favorable positions in accounts within the region.
• Developing the commercial sales strategy in alignment with the marketing strategy to deliver best in class sales execution.
• Hiring, Coaching, Developing, and Performance Management of all direct reports and setting standards for your team.
• Ensuring your team is managing Customer relationships through Targeting, Onboarding, Contracting, Clinical Support, Pricing Management, KOL Management and Conflict Resolution.

• Provides engineering, sales, educational and technical support in response to field inquiries
• Performs work involving a high degree of independence
• Identifies and uses effective business practices to execute processes
• Exercises independent judgment in planning and organizing work
• Acts as a clinical interface between the medical community and business
• Demonstrates ability to build and sustain credible business relationships with customers
• Provides engineering, sales and clinical support in response to inquiries
• Develops, leads and facilitates trainings and programs on EP products
• Provides insight, guidance and feedback to management on market feedback
• Provides regional EP procedural case coverage

Clinical Specialist II

Therapist

• Work in partnership with the US sales organization to help establish new accounts
• Sustain existing accounts by providing bridging expert procedural support
• Rescue endangered accounts by performing a situational analysis
• New hire training, advanced training, field-based technology training and support
• Lead US launch of new products, platforms, and indications
• Advanced procedural, programming and troubleshooting support
• Support business development initiatives and customer experience visits
• Provide feedback to upstream & downstream marketing teams
• Global product launch support and attendance at global conferences

Therapy Development Manager, DBS

• The Enterprise Account Manager works remotely within the Core Diagnostics Division.
• This position sells the entire Abbott Core Laboratory Diagnostics Division product line to large, complex strategic named accounts and strategic named prospect accounts.
• Establishing and building senior-level relationships and leveraging them in driving new profitable sales and protecting base business.
• Understanding and assessing customers’ business objectives, strategies, and requirements, identifying innovative solutions to meet account needs, and overall account management including detailed account planning and sales forecasting.
• Responsible for driving profitable revenue and closing opportunities within strategic named accounts by initiating, developing and/or delivering unique solutions that result in improved customer outcomes and benefits Abbott, ensures all commitments are met.
• Investigates and understands the strategic account and their business environment including goals, objectives, strategies and competitive situation.
• Identifies industry trends and changing market regulations and understands impact on strategic accounts.
• Experience in managing & negotiating E2E complex, multi-level, multi-stakeholder solution selling processes.
• Maintains a detailed understanding of customer decision makers and influencers, builds and preserves customer relationships to leverage in driving new sales and protecting base business.
• Identifies opportunities or acts upon previously identified opportunities to prepare and deliver account-specific Abbott value propositions resulting in positive action.
• Understands, analyzes, and accurately interprets key financial performance indicators for strategic accounts and how Abbott’s solutions will impact targeted financial objectives.
• Negotiates contracts resulting in long-term commitments.
• Provides leadership and direction regarding all Abbott interactions with strategic accounts, and acts as a trusted advisor to the customer.
• Integrates information from ongoing business analysis and assessment into a multi-year plan and leads through persuasion and personal influence an internal ‘selling’ team to develop an actionable account strategy with short-term tactics to achieve desired results.
• Coordinates all appropriate Abbott resources to execute the strategic account plan including assigning roles, expectations, responsibilities, and timelines, engages members of the team through ongoing communication, tactical planning, and execution.
• Acts as an internal advocate for the customer, cultivates Abbott internal relationships and leverages to drive business objectives.
• The incumbent has direct sales responsibility selling to the ‘C Suite’ or senior executives establishing long-term relationships that must be leveraged to drive new and protect existing business.

Enterprise Account Manager, Diagnostics

Manager

• Serves as a communication link between the head office staff and the sales force.
• Ensures all sales force information requests are completed in a timely and high-quality manner (TAM, Territory Business Plans, etc.).
• Territory goals, all other expectations and priorities are clarified, clearly communicated and updated to the representatives.
• Actual results versus goals are updated and provided to the reps.
• Territory and district strategic action plans are updated to reflect actual performance versus goals.
• Contact with key customers, health care professionals, pharmacies and key influencers is maintained to determine if needs are being met by the company, representatives, products and marketing programs.
• Recommendations are made to senior management to meet these needs and general market developments in a timely and affordable manner.
• Ensures that representatives learn and respect Abbott policy and procedures.
• Controls and helps reps manage their territory expenses, budgets and samples.
• Ensures overall district expenses are managed to respect district budget.
• Ensures marketing programs are properly executed.
• Created a high achievement climate that inspires, motivates and rewards high achievers.
• Encourages open exchange of innovative and cost-effective ideas.
• Actions must be just and ethical.
• Communicate market developments to Marketing personnel (Canada, WW, USO) and Canada operations staff.
• Provide input to the financial planning process.
• Provide forecasts of key products to assist in inventory management.
• Develop and maintain strong relationships with key opinion leaders to ensure effective communication and collaboration.

District Manager – Diabetes Care

• Formulates sales strategies for markets within the assigned geography
• Identifies and evaluates market opportunities and sales potential
• Manages and coaches sales representatives, clinical representatives, and other field personnel
• Negotiates contracts with external customers
• Develops and executes organizational and operational policies
• Monitors compliance with company policies and procedures

Regional Sales Director, Structural Heart

• Perform repairs and troubleshoot high speed equipment and plant utility systems; make machine adjustments to case packers, palletizers, sleevers, labelers, and other equipment for proper operation
• Perform Preventative Maintenance on equipment to ensure proper operation
• Troubleshoot and repair/replace variable frequency drives (VFDs), vision systems and barcode scanners, video-jet ink printers, computer control systems
• Install various components including: seals, bushings, couplings, bearings, O-rings, gaskets, adhesives, belts, chains, rollers, sprockets, gears and sheaves, cylinders, etc.
• Wire and repair/replace electric motors; repair basic wiring, install/replace correct size fuses, troubleshoot motor overload protection and contactors
• Use electrical tools such as Multi-meter and Megger
• Responsible for maintaining and troubleshooting problems with AC drive systems and PLCs
• Ability to make emergency repairs with welding and fabricating brackets
• Follow all plant and department procedures, GMP’s and plant safety rules.

Controls Technician

• Responsible for establishing and scaling a comprehensive product security program
• Drive the integration of security into engineering, R&D, and product development processes
• Lead product security risk management and secure-by-design practices
• Partner with Engineering and R&D leaders to embed security into product development
• Ensure alignment with FDA, EU MDR, and other global medical device cybersecurity regulations
• Drive cross-division collaboration on product security practices
• Shape and promote a strong product security culture

Senior Director, Product Security

Systems Engineer

• Lead software development, verification, and validation; responsible for on-time delivery of high-quality embedded software products that meet budgetary objectives
• Design and implement software in current programming languages (e.g. C, C++, C#, python), practical experience with embedded C development
• Identifies parameters, structure, and critical test components
• Writes, updates, or executes test design, cases, as well as procedures and reports results
• Working from requirement specifications, develops, maintains, and updates detailed design and interface specifications
• Participates in and supports the implementation, development, enhancements, and modifications to software source code, scripts, and procedures
• Debugs, troubleshoots, and isolates software problems as well as offers strategic solutions, analysis, and advice regarding identified issues for future development
• Assist in the evaluation of selected designs through testing and full documentation of the results
• Working on complex problems where analysis of situations or data requires evaluation of identifiable factors
• Exercise judgment within defined procedures and practices to determine appropriate action
• Contributes to and supports gathering, analyzing, and validating requirements; Contributes to and supports writing, updating, developing and maintaining Hazard/Risk analysis specifications; Contributes to and supports root-cause analysis of failures
• Participate in software development, verification and validation following the guidance of software lead
• Follow approved Design Control procedures for software development in accordance with FDA guidelines
• Support all Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements
• At this level, it is expected the candidate will have proficiency in software implementation
• Interacts with QA engineers to ensure that software products are robust and of very high quality
• Actively participates in product development teams for the development of new products and services
• Readily adjusts priorities and works within team environment for timely completion of common objectives for multiple projects
• Resolve significant and/or complex technical issues to empowering health through breakthrough technology

Clinical Specialist I, CPT

Senior Cybersecurity Specialist

Endovascular Regional Sales Director

Senior Strategic Account Manager, Diagnostics

Education Relations Associate

Emergency Medicine Executive – Point of Care Diagnostics

Endovascular Regional Sales Director

Clinical Specialist II

Therapy Development Manager, DBS

Enterprise Account Manager, Diagnostics

District Manager – Diabetes Care

Regional Sales Director, Structural Heart

Controls Technician

Senior Director, Product Security

Staff Embedded Software Engineer