Account Manager – Infectious Disease Diagnostics

Abbott

Key Account Manager at Abbott overseeing diagnostic solutions in Greater Chicago area. Collaborating with healthcare providers to enhance patient outcomes through innovative healthcare solutions.

Posted 7/22/2026full-timeChicago • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $68,000 - $136,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in strategic account management, customer relationship building, and sales process optimization within the medical diagnostics industry. Proficient in leveraging data analytics and market insights to drive customer satisfaction and business growth.

Highest-signal resume keywords

Strategic Account ManagementMedical Sales ExperienceSalesforce (SFDC) ProficiencyRegulatory Compliance KnowledgeCustomer Relationship Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Account PlanningSales ForecastingContract NegotiationMarket AnalysisOperational Improvement

Soft Skills

Relationship BuildingCollaborationProblem SolvingCommunication

Tools & Technologies

Power BIMicrosoft ToolsSales Metrics

Industry Keywords

DiagnosticsFDA RegulationsCustomer RetentionProduct AdoptionDistribution Partnerships

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Serve as a trusted advisor to existing customers by building strong relationships, understanding stakeholder priorities, conducting business reviews, and delivering proactive solutions that drive customer satisfaction, loyalty, and retention.
Develop and execute strategic account plans to protect and grow the customer base, drive value expansion, increase profitability, and achieve annual growth objectives.
Partner with customers to identify operational improvements, optimize reagent utilization, expand product adoption, and anticipate future needs based on market, regulatory, and industry trends.
Manage the sales process and account strategy through effective use of SFDC, Power BI, Microsoft tools, sales metrics, forecasting, and analytics to support decision-making and sustain long-term growth.
Lead contract negotiations, pricing strategies, proposals, bid preparations, customer implementation activities, and renewal planning to maximize account value and mitigate competitive threats.
Maintain strong product, market, and competitive knowledge while leveraging insights to influence purchasing decisions and position Abbott solutions effectively.
Collaborate with Sales Development Managers, Health System Executives, Distribution Field Managers, Regional Business Analysts, distribution partners, and cross-functional teams to deliver a seamless customer experience, resolve challenges, and support business objectives.
Manage and develop third-party distributor relationships through training, sales support, technical expertise, performance management, and ongoing communication, while ensuring compliance with FDA regulations, company policies, and professional standards.

Requirements

What you’ll need

Bachelor’s degree
Minimum 4 years proven success in medical sales, ideally within the diagnostics space
Experience working with distribution partners
Willingness to travel within the assigned territory (4 days/week, up to ~35% overnight travel)

Benefits

Comp & perks

Career development with an international company
Free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year
Excellent retirement savings plan with a high employer contribution
Tuition reimbursement
Freedom 2 Save student debt program
FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree