1-800 CONTACTS

Full-stack Engineer

• Develop and maintain platform services and internal applications using C#, SQL, AWS, and modern web frameworks
• Create and maintain code that seamlessly integrates with 3rd party services
• Build comprehensive automated tests to ensure quality
• Participate actively in collaborative code reviews and pull requests
• Support and contribute to our CI/CD pipeline processes
• Complete projects independently or in a pair while collaborating effectively with the team
• Participate in occasional on-call rotation to support 24/7 production systems
• Work within a Kanban flow in Jira and coordinate priorities with Product Manager

Software Engineer

Customer Success Manager

• Who we are: SeekWell is the parent company of 1-800 Contacts, Luna, and The Framery; owned by KKR, focused on making vision care simpler and more accessible
• Collaborate with copywriters and other designers to design assets for email and other CRM channels — SMS, push notifications, and merchandising opportunities across web and app
• Work directly with CRM marketing partners to translate business strategies into tangible creative assets
• Coordinate creative campaigns with Acquisition, Product (site & app), and Social teams
• Take projects from concept to completion
• Test, learn, and iterate

Graphic Designer, Email & CRM

Marketing

• SeekWell is the parent company of 1-800 Contacts, Luna, and The Framery, focused on making vision care simpler and more accessible
• Member of the 1-800 Contacts Creative Team responsible for developing and expressing brand identity in marketing materials
• Design campaigns for marketing projects including digital, social media, email, animation and video
• Concept ideation, interpret creative briefs, and execute creative concepts through delivery
• Focus on paid media campaigns in display and social to drive prospects to landing pages with cohesive messaging
• Collaborate closely with copywriters, marketing partners, other marketing designers, and UX designers to implement cohesive campaigns
• Communicate creative ideas in presentations and maintain consistency with brand voice and style guidelines

Marketing Designer

Marketing Operations

• Campaign Development & Execution: Design, implement, and manage multi-channel automated marketing campaigns (email, SMS, social media, etc.) to drive customer engagement, nurture leads, and increase conversions
• Lead Management: Oversee segmentation and nurturing strategies to ensure prospects are moved through the sales funnel efficiently
• Collaboration: Work closely with cross-functional teams, including sales, content, and product marketing, to ensure alignment on messaging, goals, and strategies
• A/B Testing & Optimization: Conduct A/B testing on email templates, landing pages, and campaigns to continuously optimize performance
• Customer Journey Mapping: Create and optimize customer journeys to deliver the right message at the right time, increasing customer satisfaction and lifetime value
• Automation Workflows: Develop and refine lead nurturing workflows that move prospects through the customer journey

Software Engineer

Graphic Designer, Email & CRM

Marketing Designer

Marketing Automation Specialist