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1-800 CONTACTS

Senior HR Business Partner

1-800 CONTACTS

Strategic HR Business Partner enhancing leadership capability and employee experience at 1-800 Contacts. Driving Learning & Development initiatives while shaping key business priorities.

Posted 7/8/2026full-timeDraper • Utah • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact
  • Serve as a strategic business partner to senior leaders, providing insights, challenging assumptions, and helping shape key business priorities.
  • Coach and influence leaders at all levels through candid feedback, leadership development, and guidance on complex people and business challenges.
  • Build leadership capability by identifying high-potential talent, strengthening succession plans, and creating meaningful development opportunities.
  • Drive organizational effectiveness by improving team dynamics, leadership alignment, and cross-functional collaboration.
  • Anticipate business and people risks, proactively developing solutions that help leaders navigate challenges before they arise.
  • Champion an exceptional employee experience by simplifying processes, fostering a culture of feedback and accountability, and enhancing day-to-day engagement.
  • Lead and evolve enterprise Learning & Development initiatives, emphasizing experiential learning, stretch assignments, and leadership growth over traditional training.
  • Partner with leaders to identify organizational capability gaps and design scalable development strategies that align with business objectives.
  • Influence decisions through strong business acumen, sound judgment, and a practical, solutions-oriented approach that balances business needs with people impact.
  • Build trusted relationships across the organization by communicating with credibility, preparing thoroughly, and serving as a thoughtful advisor to senior leadership.

Requirements

What you’ll need
  • Bachelor’s degree in Human Resources, Organizational Development, Business Administration, Psychology, or a related field (or equivalent experience).
  • 7+ years of management experience, including at least 3–4 years as an HR Business Partner supporting leaders.
  • Demonstrated experience designing, implementing, and evaluating Learning & Development initiatives.
  • Knowledge of adult learning principles, instructional design, and leadership development.
  • Strong understanding of core HR disciplines, including: Performance management, employee relations, talent management and succession planning, change management, workforce planning.
  • Demonstrated ability to coach leaders through complex people-related challenges, including organizational change, conflict resolution, talent development, and performance improvement.

Benefits

Comp & perks
  • Free eye exams for your entire family
  • Deep discounts on lenses, glasses, and other services
  • Amazing healthcare coverage
  • 401(k) match
  • Flexible PTO
  • Tuition reimbursement program
  • In-house restaurant with highly discounted meals (Steak dinner under $6)
  • Free snacks, ice cream, and drinks every day
  • Full onsite gym

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Instructional DesignOrganizational DevelopmentChange ManagementWorkforce PlanningSuccession Planning
Soft Skills
Influencing LeadersBuilding RelationshipsProviding FeedbackStrategic ThinkingProblem Solving