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Manager, Distribution Operations
1-800 CONTACTSManager, Distribution Operations leading the receipt and storage of products at 1-800 Contacts. Responsible for operational excellence and team development in a hybrid role.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and coaching abilities in warehouse and supply chain operations, with a focus on performance improvement through data analysis and effective communication. Proficient in developing teams and maintaining operational efficiency while ensuring inventory integrity and safety.
Highest-signal resume keywords
Leadership ExperienceOperational Metrics AnalysisTeam DevelopmentMicrosoft Excel ProficiencyProblem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Performance ImprovementInventory ControlOperational EfficiencyData AnalysisStandard Operating Procedures
Soft Skills
CoachingCommunicationConflict ResolutionCollaborationPrioritization
Tools & Technologies
Microsoft Office
Industry Keywords
Warehouse OperationsLogisticsSupply ChainDistributionManufacturing
About the role
Key responsibilities & impact- Provide day-to-day leadership, coaching, and support to Operations Supervisors and Associates.
- Build a culture of accountability, ownership, collaboration, and continuous improvement.
- Recruit, hire, onboard, train, and develop team members.
- Conduct performance reviews, career development discussions, and succession planning activities.
- Address performance concerns, resolve conflict, and recognize exceptional contributions.
- Lead inbound receiving, put-away, replenishment, and inventory flow activities.
- Ensure inbound freight is processed safely, accurately, and within service level expectations.
- Monitor operational performance and implement improvements that increase productivity, quality, and efficiency.
- Develop and maintain standard operating procedures and work instructions.
- Partner with cross-functional stakeholders to identify operational risks and implement sustainable solutions.
- Ensure inventory integrity through disciplined execution of receiving, cycle counting, and inventory control processes.
- Monitor inventory discrepancies, analyze root causes, and implement corrective actions.
- Partner closely with Inventory Control teams to maintain inventory health and operational accuracy.
- Analyze operational metrics and KPIs including:
- Receiving throughput
- Inventory accuracy
- Productivity
- Labor utilization
- Quality and error rates
- Safety performance
- Communicate performance trends, opportunities, and recommendations to senior leadership.
- Create and maintain reporting that supports operational decision making.
- Develop presentations and deliver insights, operational updates, business cases, and continuous improvement initiatives to senior leadership audiences.
- Translate complex operational data into clear, actionable recommendations that support business decisions.
- Create and maintain reporting that supports operational decision making.
- Collaborate with transportation partners to coordinate inbound freight schedules and dock activity.
- Support facility operations and ensure a clean, organized, and efficient work environment.
- Participate in audits, special projects, and network initiatives as needed.
Requirements
What you’ll need- 1+ years of leadership experience in warehouse, distribution, manufacturing, logistics, or supply chain operations.
- Experience leading frontline associates and/or supervisors in a fast-paced operational environment.
- Demonstrated ability to coach, develop, and motivate teams.
- Strong analytical and problem-solving skills.
- Experience using operational metrics and KPIs to drive performance improvements.
- Proficiency with Microsoft Excel and Microsoft Office applications.
- Strong written and verbal communication skills.
- Ability to effectively prioritize work and manage multiple competing priorities.
Benefits
Comp & perks- Free eye exams for your entire family
- Deep discounts on lenses, glasses, and vision care services
- Comprehensive medical, dental, and vision coverage
- 401(k) with company match
- Flexible PTO
- Tuition reimbursement
- Subsidized on-site dining
- Company-paid cell phone and service
- Monthly bonus opportunity