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Employee Relations Partner
1-800 CONTACTSEmployee Relations Partner managing workplace investigations and enhancing team dynamics at 1-800 Contacts. Collaborating closely with employees and leaders to foster a positive work environment.
About the role
Key responsibilities & impact- Own and manage workplace investigations and associate complaints
- Guide leaders through performance conversations, corrective actions, and terminations
- Act as a go-to resource for employee concerns, conflicts, or policy questions
- Use interviews, surveys, and trends to diagnose and solve culture or performance issues
- Collaborate with Legal and HR Business Partners to manage risk and ensure consistent, fair processes
- Lead ADA interactive processes and reasonable accommodation conversations
- Handle Department of Workforce Services (DWS) claims and other external agency inquiries
- Provide regular training calibrations to help managers lead more effectively
- Recommend policy improvements and work with Legal to bring them to life
- Conduct stay and exit interviews and report on actionable themes
- Partner with Learning & Development to create training on topics like coaching, documentation, and ER fundamentals
- Maintain a solid understanding of employment law (multi-state experience is a plus)
Requirements
What you’ll need- 3+ years of Employee Relations or HR Business Partner experience
- You have the ability to work in a hybrid capacity at our Draper, UT office
Benefits
Comp & perks- Free eye exams for your entire family
- Deep discounts on lenses, glasses, and other services
- Amazing healthcare coverage
- 401(k) match
- Flexible PTO
- Tuition reimbursement program
- In-house restaurant with highly discounted meals (Steak dinner under $6)
- Free snacks, ice cream, and drinks every day
- Full onsite gym
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
workplace investigationsperformance managementemployee relationspolicy improvementtraining developmentADA complianceemployment lawconflict resolutiondata analysisinterview techniques
Soft Skills
communicationcollaborationleadershipproblem-solvingcoachingorganizational skillsinterpersonal skillsadaptabilityconflict managementtraining facilitation