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Ecommerce Merchandising & Marketing Intern
1-800 CONTACTSEcommerce Merchandising & Marketing Intern at 1-800 Contacts gaining hands-on experience across ecommerce analytics, merchandising, and marketing initiatives.
About the role
Key responsibilities & impact- Dive into ecommerce engagement and performance analytics, learning how teams evaluate traffic, engagement, conversion, and account creation trends using dashboards and reporting tools
- Support analysis of onsite behavior across entry pages and customer journeys to identify opportunities to improve engagement and conversion
- Help document insights and learn how analytics translate into product and merchandising decisions
- Assist with onsite merchandising initiatives, including messaging, content placement, and experience optimization
- Learn how ecommerce teams prioritize and test merchandising ideas that improve customer experience and business outcomes
- Support A/B testing and optimization initiatives by helping with setup documentation, results tracking, and recap summaries
- Learn how to translate insights into clear, actionable creative briefs for designers and content teams
- Assist in writing briefs that articulate the problem, hypothesis, audience, and success metrics for onsite experiments
- Gain exposure to experimentation best practices and how results inform future roadmap decisions
- Learn how ecommerce initiatives move from idea to execution by helping create and manage Jira stories and tasks
- Support documentation of requirements, acceptance criteria, and test plans
- Gain hands-on experience working within agile, cross-functional workflows alongside Product, Engineering, Creative, and Marketing partners
- Build foundational understanding of how ecommerce teams operate day-to-day, including planning cycles, testing roadmaps, and performance reviews
- Participate in team meetings and planning discussions to learn how priorities are set and resources allocated
- Support ad-hoc projects that provide exposure to merchandising, marketing, and growth initiatives
Requirements
What you’ll need- Pursuit of a degree in Marketing, Business, Analytics, Economics, Information Systems, or a related field
- Strong curiosity about ecommerce, digital marketing, and online customer behavior
- Comfort working with data in Excel (ability to sort, filter, summarize)
- Clear written communication skills and attention to detail
- Ability to manage multiple tasks while staying organized
- Exposure to analytics tools (e.g., Google Analytics, Adobe Analytics, Looker, etc.)
- Familiarity with Jira or other project management tools
- Interest in UX, experimentation, or conversion rate optimization
- Prior internship, coursework, or personal projects related to ecommerce or digital marketing.
Benefits
Comp & perks- We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisA/B testingconversion rate optimizationExcelanalyticsecommerce engagementperformance analyticscustomer journey analysismerchandisingexperience optimization
Soft Skills
clear written communicationattention to detailorganizational skillscuriosityability to manage multiple tasks