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Product Manager
1-800 CONTACTSProduct Manager for Insurance Platform at SeekWell overseeing strategy, roadmap, and execution of insurance benefits for customers. Collaborating with cross-functional teams to drive operational efficiency and improve claims processing.
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Own the Insurance Platform strategy, roadmap, prioritization, and execution across 1-800 Contacts and The Framery
- Partner with Insurance leadership to expand insurance utilization and improve customer access to vision benefits
- Drive automation initiatives that improve claims processing, reconciliation accuracy, and operational efficiency
- Collaborate with Engineering to define requirements, write user stories, and deliver scalable solutions
- Partner with Finance, Customer Operations, and Marketing teams to improve insurance-related customer and business outcomes
- Work with insurance providers to support integrations, benefit validation, and platform enhancements
- Use customer, operational, and financial data to identify opportunities, prioritize work, and measure outcomes
- Lead cross-functional initiatives from discovery through launch and ongoing optimization
Requirements
What you’ll need- 3–5 years of Product Management experience, preferably supporting platform, data, operational, healthcare, insurance, fintech, or enterprise software products
- Experience leading cross-functional initiatives involving technical, operational, and business stakeholders
- Strong analytical skills with experience using data to drive decisions and measure outcomes
- Experience working closely with software engineering teams throughout the product development lifecycle
- Ability to define product requirements, workflows, user stories, and success metrics
- Familiarity with SQL and comfort working with data to answer business and product questions
- Strong written and verbal communication skills with the ability to influence stakeholders at multiple levels
- Ability to operate independently, navigate ambiguity, and drive outcomes with limited direction
- Experience leveraging AI-powered tools (e.g., ChatGPT, Claude, Copilot, Gemini, or similar) to improve productivity and decision-making
Benefits
Comp & perks- Free eye exams for your entire family
- Deep discounts on lenses, glasses, and other services
- Amazing healthcare coverage
- 401(k) match
- Flexible PTO
- Tuition reimbursement program
- In-house restaurant with highly discounted meals (Steak dinner under $6)
- Free snacks, ice cream, and drinks every day
- Full onsite gym
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Product ManagementSQLData AnalysisUser StoriesRequirements DefinitionWorkflow DefinitionSuccess MetricsAI-powered Tools
Soft Skills
Analytical SkillsWritten CommunicationVerbal CommunicationStakeholder InfluenceIndependent OperationNavigating AmbiguityCross-functional Leadership