Technical Trainer

• Deliver Autotech training to AutoCare and Major Account shop employees to increase automotive diagnostic skills and decrease comebacks and parts returns.
• Continually develop automotive/truck instructor knowledge and skills through study, train-the-trainer sessions, hands-on work, classes, and industry involvement.
• Prepare extensively for classes and deliver subject-matter presentations using adult learning principles.
• Develop training schedules with management and the NAPA Training Service Center.
• Partner with division management to implement, pilot, and facilitate NAPA Autotech training programs.
• Participate in course and curriculum development, deliver test-group courses, solicit feedback, and adjust content and delivery.
• Work with internal and external customers to determine training needs and plan training events.
• Communicate feedback about training events, processes, and materials to training management, course designers, and customers.
• Assist with marketing training events and services, audience engagement, and follow-up.
• Present at marketing and owners' conferences, Team NAPA meetings, DC sales meetings, and other NAPA events.
• Correspond with management about training activities, test results, and evaluations.
• Identify improvement areas, suggest corrective training courses, and follow up with customer evaluations.
• Ensure participant prerequisites and pre-seminar materials are communicated.
• Ensure effective learning environments, including meeting-room setup, automotive equipment, and materials.
• Complete training administration, including rosters, evaluations, tests, booklets, handouts, forms, expense reports, and A/V equipment.
• Maintain and protect assigned equipment, vehicle, computers, credit cards, and other assets.
• Perform other duties assigned by management.

Autotech Technical Trainer delivering automotive training for NAPA Auto Parts

Autotech Technical Trainer delivering automotive diagnostic training for NAPA Auto Parts. Developing courses, facilitating adult learning, and supporting shop employees across Illinois and Missouri.

• Prepare, conduct, and evaluate technical training
• Write literature and training materials and design exercises to enhance the training experience
• Conduct live and web-based classes on safety, installation, maintenance, service, repair, and technical communications
• Report training outcomes and areas needing individual focus to the training team and respective managers
• Plan, design, develop, and deliver strategic training and instructional programs using instructor-led, train-the-trainer, electronic/web-based, and multimedia methods
• Participate in the design, development, and implementation of broad-scope training programs
• Conduct needs assessments to identify technical training requirements
• Conduct or facilitate general and technology-specific training programs
• Develop handbooks, job aids, models, multimedia aids, computer tutorials, web-based tutorials, and standard operating procedures
• Research educational technology and methods and evaluate training effectiveness using data collection instruments and procedures
• Recommend and implement innovative enhancements to technology training programs
• Consult with cross-functional project teams, leaders, and stakeholders
• Coordinate or perform administrative functions needed to deliver and document training programs
• Perform miscellaneous job-related duties as assigned

HVAC technical trainer delivering safety, installation, maintenance, and repair training for Service Experts

HVAC Technical Trainer

HVAC technical trainer delivering safety, installation, maintenance, and repair instruction for Service Experts Heating & Air Conditioning. Designing curricula, materials, and web-based programs while evaluating training effectiveness.

• Assist customer’s commercial sales team with in-the-field support and understanding, including but not limited to braking systems and components
• Develop and maintain relationships with the customer’s commercial sales team to help retain and grow the existing business as well as pursue lost and potential accounts
• Support customer’s commercial sales team by scheduling travel into individual markets
• Perform installer customer visits with accounts and sales managers
• Present technical and non-technical information on brake systems, components, and installations to different audiences
• Conduct technical and non-technical training sessions in various atmospheres
• Problem-solve any customer issues related to the brake system, manufacturer, and industry
• Review industry updates and escalate concerns to internal contacts
• Visit customer store locations and build relationships with teams to discover additional field feedback
• Extensive travel (up to 75%) to various locations across the US
• Attend yearly internal company training with corporate, R&D, and manufacturing sites.

Technical Trainer assisting customers with automotive training in brake systems.

Technical Trainer responsible for supporting commercial sales teams with training on automotive brake systems. Extensive travel across the eastern United States with customer visits and training sessions.

• Conduct technical training sessions at customer regional and national sales meetings and at trade-shows.
• Attend ride-a-longs with customer commercial sales managers to promote and educate their customers on brake pads.
• Present technical information on brake pads to a wide audience (both technical and non-technical).
• Responsible for problem-solving any customer issues relating to brake pad fit and/or function during customer visits.
• Responsible for ongoing relationship building with customers.
• Extensive travel (up to 75%) to various locations across the US.
• Issue weekly reports on customer visits on a timely basis, as well as participate in weekly team conference calls.

Technical Trainer responsible for training automotive brake pad customers in the Gulf Coast Territory

Technical Trainer educating automotive brake pad customers at sales meetings and trade-shows. Role includes extensive travel in the Gulf Coast Territory with strong focus on relationship building.

• This position is responsible for training the automotive brake pad customers.
• Conduct technical training sessions at customer regional and national sales meetings and at trade-shows.
• Attend ride-a-longs with customer commercial sales managers to promote and educate their customers on brake pads.
• Present technical information on brake pads to a wide audience (both technical and non-technical).
• Audience size can vary from 20 - 100 people.
• Responsible for problem-solving any customer issues relating to brake pad fit and/or function during customer visits.
• Become familiar with the customer's commercial sales programs and promotions.
• Responsible for ongoing relationship building with customers.
• Extensive travel (up to 75%) to various locations across the US.
• Planned and coordinated all training sessions/schedules with the customer training manager.
• Attend yearly internal company training with corporate, R&D, and the company factories.
• Issue weekly reports on customer visits on a timely basis, as well as participate in weekly team conference calls.

Technical Trainer for automotive brake pad training and education

Technical Trainer for automotive brake pad training and education in the Gulf Coast Territory. Delivering training sessions and building customer relationships with extensive travel requirements.

• Conduct technical training sessions at customer regional and national sales meetings and at trade-shows.
• Attend ride-a-longs with customer commercial sales managers to promote and educate their customers on brake pads.
• Present technical information on brake pads to a wide audience (both technical and non-technical).
• Responsible for problem-solving any customer issues relating to brake pad fit and/or function during customer visits.
• Become familiar with the customer's commercial sales programs and promotions.
• Responsible for ongoing relationship building with customers.
• Extensive travel (up to 75%) to various locations across the US.
• Planned and coordinated all training sessions/schedules with the customer training manager.
• Attend yearly internal company training with corporate, R&D, and the company factories.
• Issue weekly reports on customer visits on a timely basis, as well as participate in weekly team conference calls.

Technical Trainer responsible for training automotive brake pad customers

Technical Trainer responsible for training automotive brake pad customers for GRI Engineering and Development, LLC. Extensive travel involved within the Gulf Coast Territory and beyond.

Technical Trainer responsible for automotive brake pad training and customer education.

Technical Trainer responsible for conducting training sessions on brake pads for automotive customers. This role involves extensive travel and collaboration with sales teams across various locations.

• Deliver technical training —classroom, remote, and hands-on—for Field Service Engineers, Qualified Trainers, and other service or support personnel on Digital Pathology hardware, software, networking, and workflow topics
• Maintain training compliance by monitoring on-time completion of assigned training in the LMS and maintaining training records aligned to ISO 13485 / 21 CFR 820 requirements
• Develop and maintain curricula —slide decks, facilitator and participant guides, e-learning modules, job aids, competency assessments, and service manuals—keeping content synchronized with design changes, Technical Service Bulletins, and regulatory updates
• Partner cross-functionally with R&D, Product Management, Quality, Technical Publications, and Global Support Engineers, as well as field personnel, to create launch-ready service training and translate engineering updates into field-usable procedures
• Critically assess training systems with the goal of evolving the program to meet the evolving needs of the business
• Manage training assets (scanners, servers, demo datasets, tools, and lab materials) to ensure equipment reliability, cybersecurity compliance, and a safe lab environment

Senior Global Technical Trainer for Digital Pathology at Leica Biosystems

Senior Global Technical Trainer, Digital Pathology

Senior Global Technical Trainer responsible for training related to Digital Pathology products at Leica Biosystems. Delivering technical training and maintaining training compliance while collaborating cross-functionally.

• Design and deliver structured virtual technical training programs for:
• New hire onboarding
• Ongoing capability development
• Advanced diagnostic training
• External Technicians
• Facilitate engaging, interactive virtual sessions to reinforce:
• Diagnostic troubleshooting
• Equipment functionality
• Service workflows and tools
• Ensure training is clear, consistent, and aligned to operational expectations
• Develop and deliver training that improves:
• First-time resolution
• Escalation quality
• Case ownership discipline
• Strengthen diagnostic skills across Technical Case Owners
• Partner with MFT Aftermarket teams to identify:
• Skill gaps driving repeat contact or escalation
• Knowledge gaps in products, systems, or workflows
• Prioritize training based on real service demand and business impact
• Develop and maintain a library of content including technical documents, work instructions, technical job aids and training materials
• Ensure all content is accurate, up to date, and easy to use
• Content is structured for technical service use, training reinforcement, and real-world troubleshooting application
• Partner with Engineering to identify product updates, common failure modes, and design changes
• Partner with Support teams to align training with operational workflows and expectations
• Engage with Field/ASA teams to:
• Incorporate field insights into training content
• Ensure training reflects real-world application and service execution
• Measure effectiveness of training through:
• Performance trends (FTR, escalations, repeat calls)
• Learner performance evaluations
• Continuously refine training content and delivery methods to meet business needs
• Support frontline leaders and technical case owners in reinforcing training concepts
• Provide targeted coaching sessions for individuals or groups with identified gaps
• Reinforce consistent use of:
• Tools
• Diagnostic processes
• Standard work

Technical Trainer developing virtual training programs for Marmon's foodservice technology

Technical Trainer – Internal Virtual Training

Technical Trainer developing and delivering virtual training programs to enhance technical capabilities for foodservice equipment support. Focusing on diagnostics and improving service documentation for better operational outcomes.

• Serve as the technical subject matter expert and be responsible for responding to technical, installation and product related questions.
• Prepare and execute installation instructions, guides, videos and other tools for use in the field.
• Develop product training methodology for classroom and field installation training.
• Train installation crews on proper installation technique.
• Train customers and sales personnel on proper installation technique.
• Manage day-to-day issues and work with sales to ensure solutions are achieved.
• Analyze and provide feedback concerning product development and pricing.
• Provide feedback to Product Management, R&D, engineering and quality about product defects, design issues, potential product enhancements and new ideas that solve pain points during installation.
• Collaborate with Customer Care as needed to support warranty claims and customer complaints.
• Work closely with marketing teams for preparation of displays for trade shows as needed.
• Up to 60% travel required with 2-3 overnight stays per week.

Technical Trainer specializing in roofing installation training and product guidance

Technical Trainer, Roofing

Technical Trainer specializing in roofing installation and responding to related queries in Florida. Develops training programs and delivers product support across North America.

• Lead product training focused on Indirect Tax Determination and Indirect Tax Compliance.
• Deliver virtual multi-client workshops and dedicated client sessions.
• Partner with Curriculum Designers and Professional Services Implementers to identify training needs.
• Provide deep Indirect Tax Determination and Indirect Tax Compliance expertise to customers and partners.
• Analyze learner feedback and training metrics to improve programs.

Technical Trainer delivering Indirect Tax training at Thomson Reuters

Technical Trainer delivering training on Indirect Tax Determination and Compliance solutions at Thomson Reuters. Collaborating with a global team to enhance customer experiences.

Technical Trainer jobs in United States

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Technical Trainer – Internal Virtual Training

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Technical Trainer