Technical Program Manager

• Own the master release timeline across all engineering teams, with a particular focus on the POS release cycle.
• Map and track cross-team dependencies; surface conflicts early and drive resolution before they become delays. Facilitate go/no-go checkpoints.
• You can approve a go based on readiness data; all no-go decisions escalate to the CTO and Head of Product.
• Manage the release calendar so teams on different schedules do not collide. Establish and enforce change control: once scope is locked, late changes require formal approval with an impact assessment.
• Define and maintain RACI matrices for release activities across Engineering, QA, Technical Writing, Marketing, and Customer Success.
• Run release readiness reviews that include all involved departments, not just engineering.
• Serve as the single point of accountability for program-level release status visibility across the organization.
• Proactively identify risks to timelines, scope, and quality across all teams.
• Maintain a risk register and drive mitigation plans.
• Escalate to the CTO and Head of Product when cross-team conflicts cannot be resolved at the team level.
• Convert tribal knowledge into documented, repeatable processes: release runbooks, checklists, onboarding guides.
• Define and maintain the release process end-to-end so it is survivable if any individual is unavailable.
• Establish templates for cross-team planning: dependency maps, risk registers, status reports.
• Identify bottlenecks and gaps; propose and implement improvements using retrospective data.
• Design and own the organization-wide status reporting system: template, cadence, format, and a compilation mechanism so the report assembles itself.
• Author program-level status reports directly covering cross-team releases, dependency health, risks, and milestones.
• Partner with engineering leadership to mature delivery practices and introduce tooling that improves velocity and visibility.
• Establish program-level metrics (cycle time, release predictability, dependency-related delays) and use them to drive improvement.

• Partner with business units (Finance, Supply Chain, HR, etc.) to identify 'unmet needs' and translate them into technical AI requirements
• Architect end-to-end AI systems, including data ingestion, model selection (LLMs, SLMs, or Traditional ML), orchestration (RAG, Agentic workflows), and UI integration
• Act as a 'Trusted Advisor' to senior leadership, demystifying AI and providing clear narratives on how AI drives competitive advantage
• Collaborate with Data Scientists and Engineers to ensure the final product aligns with the original business vision and meets performance benchmarks
• Ensure all AI solutions adhere to global security, privacy (GDPR/DPDP), and ethical AI standards

Senior Technical Program Manager

• Own the development and maintenance of integrated program schedule, budget, resource identification, and priority discussions for large NPI programs from conception through product sunset.
• Coordinate deliverables, execution, and Detailed Schedules with Subsystem Program Managers to escalate visibility to critical path activities.
• Provide cross-functional product leadership, working across Sourcing, Manufacturing, Projects, Services, and external parties to ensure that critical product development milestones are achieved.
• Facilitate issue resolution with close connection to the product Systems Engineer and Product Manager, including development of contingency plans and scenario planning.
• Lead communication and escalation of programmatic and technical risks to the program.
• Lead coordination for change management execution to the product bill of materials.
• Assures compliance to engineering processes to maintain a high quality standard of work outputs.

Fleet Systems Technical Program Manager

• Lead end-to-end planning and execution to onboard, integrate, and scale enterprise AI tools into our existing technology stack
• Manage technical relationships with third-party AI vendors, holding partners strictly accountable to technical commitments, delivery timelines, and security baselines
• Partner with engineering teams to oversee cloud infrastructure delivery in AWS, ensuring robust VPC configuration, identity federation, and multi-AZ architectures
• Architect and enforce programmatic transitions that allow Proof of Concept (PoC) environments to systematically harden into production environments without requiring complete rebuilds
• Drive Identity & Access Management (IAM) governance, establishing strict frameworks for non-human identities, service account governance, and least-privilege scoping across all AI tools
• Act as the primary bridge between engineering teams and InfoSec, managing security and compliance gates as hard, non-negotiable delivery requirements
• Maintain absolute program discipline using Jira and Confluence to track complex dependencies, milestones, and deliverables
• Own the program's RAID log (Risks, Assumptions, Issues, Dependencies), translating complex technical blockers into clear risk-mitigation strategies suitable for Steering Committee (SteerCo) visibility
• Manage communication and alignment across senior technical architects and business leadership.

Senior Technical Program Manager – AI

• Lead the end-to-end implementation, migration, and optimization of SAP Concur (Travel & Expense and/or Invoice) platforms.
• Architect and oversee technical integrations between Concur and adjacent systems, including HRIS feeds (Workday), core ERP/GL systems (Oracle, SAP S/4HANA), Single Sign-On (SSO), and corporate card programs (Amex/Visa).
• Drive the technical consolidation of disparate finance and expense systems post-merger.
• Manage complex data migrations, including the reconciliation of historical expense data, in-flight reports, employee master profiles, and hierarchical approval workflows.
• Ensure absolute alignment and precision across legal entities, General Ledger (GL) mapping, and employee data feeds.
• Manage relationships with SAP Concur Deployment Consultants and Professional Services, holding third-party partners strictly accountable to milestones, technical quality, and SLAs.
• Formulate and present program status, risk mitigation frameworks, and critical milestones to Executive Steering Committees.
• Partner with business leaders to build, launch, and manage enterprise-wide communication, training frameworks, and super-user networks across a highly distributed US employee base.
• Act as the technical liaison for Controllers, AP, Tax, Travel, Internal Audit, and compliance teams.

Senior Technical Program Manager – Concur

• The Technical Program Manager (TPM) will lead complex, multi‑team technology initiatives across trading, investment, advisor‑facing, and data‑driven platforms.
• Oversee roadmap execution, cross‑functional alignment, vendor and platform integration, and regulatory‑aligned delivery.
• Ensure that platform enhancements, data flows, and application interfaces are designed, integrated, and delivered with reliability, scalability, and compliance in mind.
• Establish program structure, milestones, RAID logs, and reporting for multi‑workstream initiatives.
• Coordinate engineering, product, QA, architecture, operations, and compliance teams.
• Ensure solution design, system integration, and implementation align with business, technical, and regulatory requirements.
• Drive end‑to‑end delivery of platform enhancements, trading workflows, API‑driven integrations, data pipelines, and advisor‑facing capabilities.
• Oversee integration of internal and external applications using REST APIs, microservices, event‑driven patterns, and secure data‑exchange frameworks.
• Provide clear, data‑driven executive reporting to senior leadership.
• Translate complex technical concepts—including API architecture, integration dependencies, and system interoperability—into business‑aligned communication.
• Lead programs involving trading platforms, portfolio management systems, wealth & advisory platforms, market data integrations, and regulatory & compliance‑driven initiatives.

• Frontier Lab Program Management: Lead the end-to-end execution of high-priority technical programs for frontier AI labs, managing the delivery of massive-scale datasets and bespoke engineering milestones.
• High-Volume Data Operations: Architect and oversee pipelines for delivering high-volume data samples across multiple modalities (text, image, video, audio), ensuring strict adherence to delivery cadences without sacrificing precision.
• End-to-End Quality Control: Partner with production to implement rigorous, automated, and human-in-the-loop QC frameworks to ensure data integrity across various domains and languages.
• Bespoke FDE Deliverables: Lead technical workstreams to deliver custom research and engineering improvements via the forward-deployed engineers, such as RAG (Retrieval-Augmented Generation) workflow optimizations, model evaluations, and synthetic data generation.
• RL & Environment Management: Oversee projects involving Reinforcement Learning (RL) environments, ensuring the infrastructure and human-feedback loops are optimized for model alignment and performance.
• Technical Consultation: Serve as the primary technical point of contact for AI researchers and engineers at partner labs, translating complex research needs into actionable engineering roadmaps.
• Cross-Functional Leadership: Bridge the gap between forward-deployed engineering resources, research, and production teams to ensure LILT can serve the needs of the frontier AI market.

Senior Technical Program Manager, Applied AI

• lead large, cross-functional programs from strategy and planning through launch and post-launch learning
• translate business and product priorities into clear program plans and milestones
• align Product, Engineering, and Design teams on scope, sequencing, risks, dependencies, and tradeoffs
• drive program execution across complex platform areas
• communicate progress, decisions, and risks clearly to senior and executive stakeholders
• partner with engineering and architecture leaders to ensure technical plans are scalable, realistic, and maintainable
• improve how teams plan and deliver by strengthening governance, reporting, and program management practices
• mentor partners and model operational excellence

Principal Technical Program Manager, Industry Software

• Collaborate with product, engineering, research, and build teams to advance the implementation of Firefly Foundry programs for enterprise.
• Lead end-to-end program management for GenAI initiatives, from concept through customer deployment and iteration.
• Align cross-functional teams (product, engineering, legal, partnerships, and go-to-market) to deliver customer solutions.
• Translate customer and business requirements into clear plans, timelines, and deliverables.
• Identify and manage risks, dependencies, and trade-offs across multiple programs.
• Establish processes and operating rhythms to support efficient execution and iteration.
• Communicate program status, decisions, and risks to leadership and collaborators.
• Coordinate model integrations (including third-party models), feature readiness, and customer onboarding.
• Drive key initiatives to accelerate delivery and unlock new capabilities!
• Improve execution efficiency, collaboration, and visibility across teams.

Principal Technical Program Manager

• Steward the end-to-end planning, execution, and delivery of the dataset development program
• Act as the primary liaison between ML engineers, GIS engineers, technical artists, product stakeholders, and external vendors
• Manage vendor relationships, including onboarding and quality assurance
• Collaborate with ML and data teams to define annotation guidelines, quality metrics, and validation protocols
• Ensure that annotation platforms and data pipelines are scalable, secure, and efficient
• Ensure data collection and annotation practices adhere to privacy and ethical standards
• Ensure that institutional knowledge exists in written form

• Lead and build AI-enabled tools to help teams learn faster and make better product decisions
• Partner with leadership and cross-functional stakeholders to shape, sequence, and operationalize the portfolio roadmap
• Measure success through usage, reliability, and learning impact metrics
• Architect and build AI-native tools using modern AI coding environments and agentic frameworks

Senior Technical Program Manager – Product Development Acceleration

• Drive complex, multi-disciplinary, and highly visible technical programs in service of our team’s mission of expanding our consumer product suite and platform capabilities.
• Coordinate across engineering teams and non-engineering stakeholders through the full program lifecycle to plan requirements, identify risks, manage program schedules, and communicate clearly with cross-functional partners across the company.
• Understand technical implementation at the architecture level and propose technical alternatives, ask questions that clarify priorities and push the team to be effective, and develop domain and technical knowledge.
• Partner with Product and Engineering to plan requirements, identify risks, manage program schedules, and communicate clearly with cross-functional partners across the company.
• Track progress, resolve dependencies, evaluate risks, and communicate status to upper management and program stakeholders, and engage the program teams to achieve goals.

Staff Technical Program Manager

• Lead the planning, execution, and delivery of complex technical programs, ensuring alignment with business objectives and customer needs
• Drive cross-functional collaboration across engineering, product management, operations, and other teams to achieve program goals
• Establish and maintain program timelines, identifying and mitigating risks proactively
• Develop and implement standard methodologies for program management to optimize efficiency and execution
• Communicate program status, challenges, and dependencies to collaborators at all levels, ensuring transparency and alignment
• Drive continuous improvement by identifying bottlenecks, inefficiencies, and opportunities for automation
• Ensure technical teams stay focused and accountable for delivering high-quality solutions on time
• Collaborate in partnership with product and engineering leadership to balance short-term work with long-term architectural strategies

Principal Engineering Program Manager, Premiere Mobile

• Drive planning, coordination, and execution of initiatives across teams and departments.
• Track, support, and enable teams to deliver meaningful impact; establish clear metrics and/or milestones to measure success.
• Facilitate and improve - at a program level - the team practices, workflows, and processes.
• Lead capacity planning exercises, identify gaps and make recommendations for resource allocation or escalation as needed.
• Partner with Product and Technology leadership and program stakeholders to align priorities with strategic objectives and operational realities.
• Proactively identify risks, issues, and cross-functional dependencies, and develop management, mitigation or escalation plans.
• Resolve conflicts and ensure smooth collaboration across teams.
• Partner with engineering to evaluate technical tradeoffs, identify architectural risks, and guide decisions that balance speed, scalability, and quality.
• Build and maintain strong relationships with diverse internal and external stakeholders.
• Act as a strategic thought partner by asking the right questions, sensing partnership needs, and fostering productive dialogues.

Lead Technical Program Manager

• Own the planning, scope, and execution of digital twin implementation engagements across multiple simultaneous customer accounts
• Define project pace, manage timelines, and track deliverables against project plan or contract – including measuring the return on investment value of what has been delivered.
• Be the orchestrator between the customer, product, engineering and technical artist team.
• Coordinate and lead customer-facing project meetings, steering committees, and executive reviews.
• Work closely with solutions architect to translate customer requirements into executable delivery plans, setting the right expectations early-on.
• Build positive relationships with customer partners and internal teams – including being the voice of the customer to our product team.
• Identify risks early and drive resolution before they impact delivery
• Participate in the hand-off from pre-sales to post-sales for a smooth transition, maintaining a positive relationship with the Adobe sales team.

Technical Program Manager – 3D & Immersive

• Provide IT leadership and ownership for critical initiatives and enterprise programs across Aero & Controls
• Drive execution across multiple functions to deliver measurable business outcomes
• Partner closely with CTO, CISO, and business leadership to advance strategic initiatives, technology priorities, and process improvements
• Contribute to long-term planning and help shape the technology strategy in alignment with business goals
• Apply technical expertise and business insight to develop and integrate processes that meet organizational needs across functions
• Lead operational reporting, stakeholder communications, performance reviews, and corrective action planning
• Ensure effective compliance with organizational policies, standards, and controls through process development, simplification, and oversight

Principal Technical Program Manager – Aero & Controls

• Lead end‑to‑end planning and execution of complex, cross‑functional technical programs with significant executive visibility
• Define program scope, success criteria, governance, and integrated timelines while proactively managing risks, issues, dependencies, and change
• Keep internal and external stakeholders aligned and informed through transparent, ongoing communication and clear decision‑making forums
• Ensure program execution follows FTS governance models, methodologies, and delivery standards
• Proactively identify delivery challenges, evaluate alternative solutions, and lead issue resolution and escalation when needed
• Provide matrix leadership to program and project managers, holding teams accountable to delivery and quality expectations
• Manage full program financials, including business cases, forecasts, spend approvals, actuals, and remaining budget
• Oversee client communications, end‑to‑end testing, cutover readiness, and formal signoff prior to all production go‑live activities

• Own CJM demo strategy across Adobe Journey Optimizer (B2C & B2B), Campaign, Target, Marketo, Dynamic Chat, and Agentic Apps
• Develop demos across our three-tier model (video, clickable, live)
• Own demo environment strategy and tooling (Demo System Next, Walnut, Consensus)
• Partner with internal engineering to translate gaps into live demonstrability
• Champion discoverability through Demo Hub
• Actively enable the global field on new offerings
• Drive alignment, mitigate risks, and own critical metrics reporting on demo effectiveness

Technical Program Manager – Demo Strategy, Martech

• Acting as a trusted advisor to customers, offering strategic guidance and insights to optimize revenue performance.
• Collaborating closely with customer stakeholders to understand business goals and define high-level strategies to optimize revenue operations processes, including sales, marketing, and customer success.
• Leading the implementation of revenue operations solutions, with a special focus on conversation intelligence and sales engagement platforms.
• Managing customer expectations and nurturing the customer relationship by being the point person for all communication.
• Ensuring the quality of all deliverables and providing direction on one or more projects while maintaining a high level of service.

• Lead cross-functional programs and drive Finance Technology roadmap execution across Finance, Accounting, Tax, Product, Engineering, and FinTech.
• Lead Agile delivery by ensuring business and technical requirements are clearly defined, documented, validated, and prioritized.
• Partner deeply on ERP and revenue systems such as Workday, Zuora Billing, and Zuora Revenue across AR, AP, billing, revenue recognition, tax, and integrations.
• Facilitate solution design and decision-making that balances technical constraints with financial accuracy, controls, and compliance needs.
• Deliver key initiatives such as onboarding new products to billing and payment systems, supporting system consolidation, improving business processes, and enhancing data quality.
• Create executive-ready narratives, status updates, proposals, and risk assessments grounded in data.
• Identify risks early, drive mitigation plans, and maintain accountability across cross-functional partners.
• Support SOX, audit, close, and governance needs while building trusted relationships that enable coordinated delivery.

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